SureStay by Best Western Massena, Massena, United States of America
Fri, 02 Jan - Sat, 03 Jan | 0 guest, 0 room

SureStay by Best Western Massena
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7.4 Good
470 reviews
Free WiFi
Free WiFi
Parking available
Parking available
Airport transfers
Airport transfers
Dining services
Dining services
See all amenities
15054 State Highway 37, Massena, United States of America
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Hotel Description

With a stay at SureStay by Best Western Massena in Massena, you'll be 3.2 mi (5.1 km) from Harte Haven Shopping Center and 9.7 mi (15.6 km) from Robert Moses State Park - Thousand Islands. This hotel is 1 mi (1.6 km) from Grasse River and 2.3 mi (3.7 km) from Saint Lawrence River. Make yourself at home in one of the 45 air-conditioned rooms featuring refrigerators and microwaves. 33-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include a 24-hour front desk and a vending machine. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

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Important information

You need to know

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Minimal age

21

Optional fees

  • Airport shuttle fee: USD 20 per person (one-way)
  • Airport shuttle fee per child: USD 15 (one-way), (from 4 to 12 years old)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Hindi

English

French

Read more

Important information

You need to know:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Special Instructions:

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Minimal age:

Optional fees:

  • Airport shuttle fee: USD 20 per person (one-way)
  • Airport shuttle fee per child: USD 15 (one-way), (from 4 to 12 years old)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language:

Hindi

English

French

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SureStay by Best Western Massena
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15054 State Highway 37, Massena, United States of America. See map

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
+34 more
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Hotel Description

With a stay at SureStay by Best Western Massena in Massena, you'll be 3.2 mi (5.1 km) from Harte Haven Shopping Center and 9.7 mi (15.6 km) from Robert Moses State Park - Thousand Islands. This hotel is 1 mi (1.6 km) from Grasse River and 2.3 mi (3.7 km) from Saint Lawrence River. Make yourself at home in one of the 45 air-conditioned rooms featuring refrigerators and microwaves. 33-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include a 24-hour front desk and a vending machine. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Hotel policies

Check-in from3:00 PM
Check-in by3:00 AM
Minimum check-in age21
Check-out by11:00 AM

No cribs (infant beds) available

No elevators

Professional property host/manager

Pets allowed

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Essential workers only - NO

You need to know

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Minimal age

21

Optional fees

  • Airport shuttle fee: USD 20 per person (one-way)
  • Airport shuttle fee per child: USD 15 (one-way), (from 4 to 12 years old)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Hindi

English

French

Amenities

Highlights of your stay

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Entertainment

Smoking areas

Accessible facilities

Other

Airport transportation (surcharge)

Barbecue grill(s)

Free breakfast

Picnic area

24-hour front desk

Designated smoking areas

Wheelchair accessible parking

Braille or raised signage

RV, bus, truck parking

Free self parking

Daily

Terrace

Free continental breakfast

Nature reserve

Vending machine

Uncovered parking

Secured parking

Casino nearby

Wheelchair accessible (may have limitations)

Wheelchair-accessible van parking

Wheelchair-accessible registration desk

Upper floors accessible by stairs only

Well-lit path to entrance

Stair-free path to entrance

Gas grill

No accessible shuttle

No accessible airport shuttle

Number of accessible parking spaces - 2

Front entrance ramp

Registration desk height (inches) - 37

Registration desk height (centimeters) - 94

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