DimAL Hostel Almaty

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Alcohol is not served or permitted at this property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Fee for English breakfast: approximately KZT 1000–1500 for adults, and KZT 1000–1500 for children
• Airport shuttle fee: KZT 4000 per vehicle (one-way)
• Self parking fee: KZT 200 per stay
• Early check-in fee: KZT 1600 (subject to availability)
• Late check-out fee: KZT 1600 (subject to availability)
• Rollaway bed fee: KZT 3000.0 per night
• Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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English

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