This hotel is the jewel in the crown of Bodrum. it is in a wonderful location with stunning views. The staff are the friendliest I have ever come across especially our friend Burhan and the lovely housekeeper of 1411. Reception staff cant do enough to help. The food is out of this world the snack a la carte has pizzas to die for. If I was to look for any negative it is the bedroom air conditioning. |Do not expect a cool room you will be disappointed. It blows air and cant be fixed so dont even ask. Move the bed so you are directly in the air flow it helps tremendously and we were sleeping like babies after the first few nights. You acclimatise. That would not stop me coming back to this hotel it was super.

It is a very good hotel. The food was good. The service was excellent. The beach was average for Bodrum. The facility and location were great

Lovely hotel. Amazing view

It had a lot of facilities inside the hotel. And I as in good walking distance of Bodrum city where you could go shopping.

A nice little hotel. It is nice that it is right by the sea and close to the center of Bodrum. The employees are attentive and hard-working. But the food options are limited, the pool is very small and not clean, there are not enough sunbeds, and the entertainment is insufficient.

Amazing food, staffing are very friendly.

Personally, I needed some freetime away from work to R&R and found this the perfect fit. I could have peace and quiet or mingle if I wanted, I also enjoyed the entertainment provide each night. Staff were brilliant.

Very convenient located hotel but little run down , rooms very basic but breakfast was good .

The hotel is not 5 stars first of all, but could go under 4 stars category. The staff are so welcoming, so helpful and nice all over the hotel. The food was good and so tasteful, unlike the reviews. Dessert buffet was amazing. Everyday they have a different menu. Buffet 3 times a day, and huge variation that suits all people. The terrace and view is so good. The location is perfect, walking distance to center. Beach is so clean, hotel is quite big. The only thing I didn’t quite like was the room, toilet is so small, needs renovation, and maybe different shampoo and shower gels cause they were bad. The bed was not really comfortable, but it was okay. I would definitely go again every summer. It was a nice trip overall. Thank you

A nice hotel....if a little dated

Location ok and view lovely but the hotel itself is a little dated. We booked a winter stay entirely for the indoor pool and it was not available.

Great scenery and terrace bars. Very friendly staff. Food was very average. Rooms was tired and needs a freshening up.

The location of the hotel is amazing; it's right in downtown. No other hotel can beat the Diamond of Bodrum in that sense. The staff are extremely kind and helpful as well.

Overall ok

Great hotel with lovely pool and beach area would definitely recommend but only fault is air con is rubbish

The positive bits first. Staff were brilliant, very friendly and couldn’t do enough. Shout out to Omar at the desk who went over and above to help me. The hotel is immaculate and location is excellent. We paid to upgrade our room to a balcony/sea view which is worth the money. My son had a standard promo room which was small and dark but suited a teenager. The food would put me off returning to the hotel. I am not fussy but the AI buffet is poor. The saving grace is the snack bar on the ground floor, which is more of a mini restaurant that serves decent salads, burgers, pizza etc. Overall we had a great time and can’t complain for the money we paid. The staff are 5* although personally I’d rate it as a 3* in comparison to other place we’ve stayed.

Staff was horrible, hotel is under poor management, no investment and always post old pictures of hotel to sell it. Not recommended at all. There's no seats by the beach. If you don't wake up at 7 morning to get one and stay there all day you will lose it.

Well, when a hotel is meant 5 star my expectation

Well, when a hotel is garded as 5 star, I expect it to be 5 star not equal to 2 stars. This place was far from being 5 star. 1. I thought grading is international and wondering how they got their 5 stars grading? 2. the room was so dusty on the surfaces and the shower box as well. The garbage bin was so rusted entirely. 3. The size of the room was horrible. I asked the receptionist to upgrade me and I was told that all rooms are the same size which is not true. She added that I will be given another room only at the cost of €150/day on top of what I already paid. I called the website where I booked it from, they said that no-one answers at all. We didn’t have a space to put our luggages. You open the door, you literally fall on the bed. 4. The food was alright.

The hotel needs an update, I don’t think is a 5 stars hotel, the bed is hard, the pillows almost flat, the towels are broken and feels like carton when you dry your self, the mini bar has only water and food at the buffet is average, also very few people speak English, so communication is difficult.

Not my cup of tea

My third stay at this hotel and I enjoyed my trip very much. Location is excellent right in the center , close to shopping , and a private beach across the street. Some rooms are better than others and also with the wi fi , worked at some area’s better than others. Evening shows were reduced, some nights there was nothing to do. Food was ok , did not like the set up they had , where they put the food on your plate. I understand COVID is the reason but I have been to other all inclusive hotel and and that is not the case, hope one day it will be as it used to be. All that aside it is a great hotel.

This is definitely not a five stars hotel. The room and the corridors were not clean. They don’t clean the corners. Too many insects. The toilet and room look very old and need maintenance. Old furniture. Tv screen not clear. Wifi very good all around the property. No variety in the buffet food. Flies on the food. Location is amazing close to everything. Nice music around the pool. Pool is great. The views are superb. The supervisor Surkan was very helpful. The staff are very professional and friendly.

Very disappointed in the cleanliness of the room. Very dirty and so dusty they barely clean the floor even if we give tips. The corridors were also dirty. The food was average in the buffet restaurant… dinners better than lunches… many times we notice flies all over the food!!! The a la carte restaurant on the ground floor is much better and cleaner but only available for snacks/lunch time. Apart from this the views from the hotel terraces and reception were breathtaking! The location is the best thing in this hotel. It is close to the local shops and marina. Restaurants all around. Staff were polite and nice especially Surkan in the reception who was very helpful and could speak English and French very well.

Hotel management need to be reorganised

We stayed there 4 nights Family trip. Positive points: The best location at the heart of the city. They changed our room to better one without extra charge, appreciated Very good DJ at the evening Cheaper price in comparison with other 5 star hotels in that area Friendly staff who had very hard job in 12 hours working time, without rotation Negative points: Poor room service due to lack of staff, only one person for each floor, every day!!!! Terrible room air conditioning, it didn't work 3-7 every morning, noisy and unstable Lack in quantity of staff in reception/restaurant/guest relation/room service.... Small pool and very limited beach... Terrible food , and dirty glasses and dishes at restaurant Low quality local drinks, only!! The hotel, is not really 5 star hotel.

best of the best

Amazing place had a very lovely stay.

Excellent but not perfect

It was really great with the view, the food is EXCELLENT, However, we are not happy about the condition of the rooms, the Aircondition is not cooling, even when we complained, Yet it wasn't cooling at all, also, there was no tooth paste on the rooms, they claimed because of Covid-19, I don't know why! the rooms are large but the bed is poor, very very poor! too low and the mattress is very low for such hotel, the bathroom is too tight, I think if the management can look into the Aircondition in all the rooms, Internet and fix the bed situation the hotel would be EXCELLENT, The staffs of the hotel are Just from another planet, they are WONDERFUL, Helpful, respectful and they do their jobs so well in the restaurant

Really enjoyed our stay at the Diamond of Bodrum. Our all inclusive stay booked through Expedia was great value; the same period on booking.com was £400 more expensive - not sure why! Not quite the 5 star advertised, but none the less, an excellent provision of facilities and staff that work their socks off despite a slight language barrier. If travelling during COVID period bear in mind that food selection is a little tricky given the language barrier, and not being able to get physically close to the food. Snack bar caters to every need mid afternoon and comes with a full menu written in English if you’re struggling with the buffet. Rooms were a bit rough around the edges but adequate and kept immaculately clean and disinfected by the hotel staff. Never had an issue waiting for a drink at the pool bar, and the music round the pool was a great touch. Short walk to beach or pool wherever your room is within the hotel, and just a short walk to town.

The property is really old they need to fix the rooms and carpets.Bathrooms are too small you can not even turn around you and we stay there for five days they just chanced the towels that's it.Our room was still not clean or changed the dirty glasses or vibed anything so housekeepers are really need attention.It is not worth it to pay that much to this hotel only good think about the hotel was breakfast.

We booked for 2 nights Saturday and Sunday great price for all inclusive. Food was very good. Room clean. The bed was very firm and perfect Great stay.

Beautiful views. Good location close to port and castle. Food is good. Beds are really bad.

amazing hotel

It is amazing hotel and very good services. WiFi wireless internet is not covring all place and room in the hotel.

The property is in great location, everything is clean and the food is excellent . Staff at the restaurant are very slow to change the linens and ask for drinks. Drinks at the bar are good but not too many choices wish they could make martinis and frozen drinks. overall it’s a great hotel and definitely will recommend this hotel.

The staff was horrible and the hotel is very poorly run. Everyday i was there i saw people upset waiting up to 8 hours to get their room. I waited 6 hours. I was supposed to have 2 beds with a garden view. I got 1 small uncomfortable bed with a view of a wall. The room was small. I had the all inclusive and the food was horrible. Everybody i met hated it. The pool and beach were nice but that's it. They have to take the 5 star rating away because it is not a 5 star.

The property had great view however the food needs to be improved.

It was very bad no professional staff The hotel in bad condition The rooms very old

Everything was good. We had a great time with my girlfriend.! Highly recommended..

The property has a prime location. The staff, especially kitchen & food service work very hard. However, the property is run down, very poor maintenance, some rooms have no AC, some rooms have mould in the walls, they charge a prime rate for rooms that are no more than three stars. We were checked into 2 rooms, one has an AC that blows sewage smell, the other had no AC. The first room they did nothing about till next day. The second room, they finally moved my chdren to a run down room without a door lock, wire sticking out of walls, not cleaned @ 1 am. Then next day, they finally moved us to the rooms we were supposed to be in from the begining!! When I asked for a refund for the first horrible night with no sleep, they kept playing games with us till we left!!

nice for fun

Nice hotel and interesting activity, but the problem with the parking is very dirty area and bad smell.

Nıcely laıd out frıendly staff but where unable to resolve the ıssue I had. I thought I had booked all-ınclusıve but they ınsısted ıt was B and B. Great locatıon and tasty breakfast. Certaınly good value for money and terıffıc vıews across the bay.

Perfect!!!

Had an amazing time, hotel staff were absolutely excellent and the service provided was one of the best I’ve received, very professional! The meals in the hotel were top class and had plenty of variety to choose from. Location was just perfect, my first holiday where I didn’t need to catch a taxi!! Also the views from the hotel were amazing, especially from the rooftop at sunset, was phenomenal! Thank you for making our holiday a “perfect holiday”! Will be back for sure!!!

i will never stay in this hotel again.. is it really a 5 star? Garage is disaster. No sofa in the rooms, just a chair. Garden view room is funny, they just create a garden between 2 buildings and it is a very bad view. All inclusive? No.. Be careful, it is not real all inclusive hotel.

The staff were quite disappointing. Especially the bar staff around the pool, who seemed to go out of theur way to avoid serving people. Some days the room was cleaned to the highest standard, other days things were just stuffed into drawers and it was clear nothing had been cleaned.

Location is superb. The reception staff were very friendly and helpful. Room service staff were slow. As a good gesture they had juice and detox water dispensers in the lobby on 6th floor, but didn't have any in the restaurant on 3rd floor. They close the hotel entrance leading to the sea sidewalk around sunset, which guests have to climb outdoor stairs with over 60 steps to get to the lobby main entrance.

Séjour bodrum

Bon repas . Serveurs très gentils et bienveillants

Herşey mükemmeldi. Personel güleryüzlü ve yardımsever.

Tavsiye etmeyeceğim yalnızca iyi konumlu otel

2 gece 20 bin tl verdik.Vasat ötesi vasattı. Yemeklerde çeşit fena değil ancak lezzet kötüydü.Kahvaltıda çeşit az ve yüne lezzetsizdi.Waffle yapan kadın meyve bitti diyerek sadece çikolatalı verebilirim diyen bir çalışan.Çalışanlar aşırı suratsız(Teras bardaki abla hariç). Deniz manzaralı diye verdikleri oda otelin bir kademe altındaki çatıyı görüyordu yoğunluk var siye ilk gün değiştirmediler 2.gün değiştirdik. Konum olarak güzel ama herşey dahil otele geliyorsam pansiyonda,3 yıldızlı otelde kalıyorsam sebebi konum değil tabiki.Tavsiye etmem.

Ich habe bisher noch nie so ein schlechtes Hotel gesehen Das ist kein Stern Wert eher eine Passion

Unfortunately there is not an option to give 0 review rating!! It was a horrible hotel -- My son and I felt very unsafe, the staff and management were very rude. The AC was not working, the room was smelly and hot -- we could not get any sleep!!! It was extremely hot -- almost 40 degrees in Bodrum, the AC not working posed a safety issue, especially when traveling with children!! The supposedly "private beach" was NOT private at all!! It was filthy with garbage cans, paper, glass and homeless people were sleeping there!! The whole hotel smelled of mold, the hallways didn't even have light and the Internet in the room was not existent - I could not even connect with my family. The bathroom could not close and had a hole in the door. While my son was taking a shower, the water stopped running and when I called the front desk they said they would send someone right away, but noone came!!. We felt very unsafe, and the worst part was when we addressed our concern to the management,they didn't find the right solution, but told us that could find us a different room next day! We needed a solution right away! Then he told us that if we didn't like what he proposed , we could simply go elsewhere! He then started yelling in Turkish!!! A horrible and scary experience!!!!!! This is not even a motel, let alone a 5 star! This is PURE FRAUD and EXTREME FALSE ADVERTISING!!!!!!!!!!!!!!!!!!!

EŞSİZ BİR TATİL YERİ

Harika Bir Otel Herşey Çok Güzeldi Tüm Personel Güler Yüzlü ve İlgiliydi. Herkese Çok Teşekkür Ederiz 🌸🌸🌸

Otelin konumu harika. Sakin ve kalabaliktan uzak ama merkeze 5 dakika yürüme mesafesi. Odalar temizdi, oda manzarası harikaydı. Kesinlikle memnun kaldım

Centrally located, privatr beach and a daily fresh buffet.