Excellent
894 Guest reviews
1005 Main St, Moncton, Canada. See map
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Crowne Plaza Moncton-Downtown by IHG is centrally located in Moncton, a 5-minute walk from Moncton Capitol Theatre and a 3-minute drive from CF Champlain. This eco-certified hotel is 2.7 mi (4.3 km) from Moncton Coliseum and 3.7 mi (6 km) from Mapleton Park. Make yourself at home in one of the 190 guestrooms featuring microwaves. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Green Key Global
LGBTQ friendly
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Arabic
Korean
English
Chinese (Mandarin)
French
Spanish
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Elevator
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Conference space
Breakfast available (surcharge)
Laundry facilities
Children's pool
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Business center
Porter/bellhop
Meeting rooms
Steam room
Sauna
Free wired internet
Wheelchair accessible path of travel
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
Number of restaurants - 1
Conference space size (meters) - 14000
Number of indoor pools - 1
Snack bar/deli
Self parking (surcharge)
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
24-hour fitness facilities
Electric car charging station
Ballroom
Banquet hall
Vending machine
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
No upgrade offered with Gold Status, Room assigned was directly across from elevator - was woken up both mornings with due to the noise. Buffet Breakfast in restaurant at 9am was not great - scrambled eggs had been sitting there for a significant amount of time and were rubber, potatoes were soggy due to the steam bath they had been sitting in, bacon looked like it had been cooked in a giant pot and again sitting there for at least an hour. Lots of areas to improve however the staff did not charge me as I didn’t eat it and offered to have the kitchen cook something fresh- I declined as it didn’t appear a lot of care went into the buffet. Aside from these issues, property was well maintained, room was clean and modern, tv was excellent and air temp was controllable and responsive. Staff we all excellent - steam room, pool and hot tub were fantastic. No chicken wings on the room service menu which was a little odd - opted to order UberEats instead. Will potentially consider staying here again on future visits this year.
Junior suite
Our junior suite was awesome, theres enough space for all my family.
I liked the fact that it was walking distance to downtown and it was easy access to get to the hotel
Great hotel with a warm welcome, excellent facilities, and a fantastic breakfast spread. Highly recommend!
Amazing stay at the Crown Plaza! Quiet rooms, and delicious breakfast!
Great
The stay was good, the cots could use a better mattress. was best used on the floor. elevators are a little on the sketchy side and super slow.
Really nice view of the city!
Was all good Except the elevator. My kids got stuck for 20mins and was scared to ride the elevator afterward
Great hotel , close walk to all you need and some great restaurants close by
All is great with the renovations
I was staying at this hotel because the Icon Jiu Jitsu tournament was being held there. It was very convenient to be staying in the venue of the tournament. All of the staff were very friendly and helpful. My only complaint was that the parking system was difficult to use. I wasn't able to use the barcode, that was supposed to be emailed to me, to exit the parking lot.
Great hotel. Friendly staff. However its probably worth booking a slightly higher grade/level room. We had a view of metal and cement and a loud vibration that we could also feel when laying on the very comfortable bed.
The property was lovely. We had a great
Staff
It was a bit loud being close to the street on the first floor.
Great location, do not take your pet.
Location and condition of the hotel were great. There was no allowance for early/late check in/out. Also, you are not allowed to leave a pet in a room unattended at all. I hadn't been gone half an hour when I received a phone call to return as my dog was "in distress" and it was against their policies to leave a pet alone. Upon leaving my meal to return, I found my dog happily playing with her ball. It's unreasonable to allow pets but not be able to leave them alone in the room, even for a short time.
Always a clean & comfy place to stay!
Love my stays at the Crowne Moncton every time
Satisfied.
The hall leading up to the room, including the room itself had some kind of odor. The door to the bathroom wouldn’t close properly. You had to put your weight against it as it was too tight to close. The beds were okay. The internet connection was poor at first but improved within the night. Overall, the stay was ok but it wouldn’t be in my top choices when I plan to stay overnight in Moncton again.
It was ok
You have to pay extra for parking, during big events there is NO parking! Which makes no sense. The room was nice and clean but the bed was not comfortable
Parking was not easy
Great location
It was good.. this price is accurate for what you get
Great!
Have an awesome time, hotel was great, quiet, staff friendly. Family room was big and lots of room! We were over for a ringette tournament.
Excellent customer service! Delicious meals, friendly atmosphere, thanks and will return !
Excellent hotel!
For the price, our room was small, and it lacked a comfortable chair.
The front desk clerk was very friendly. When we went to our room we noticed the cover for the air conditioning unit was about to fall off. I told housekeeping and maintenance came to fix it right away. All the staff we very friendly. Great place to stay
Just visiting with our pilot son in for a lay over.
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LOVE the steam room! One of the highlights everytime i decide to come here...one of the main reasons I decide to stay here!
did not know where to park. no signage up indicating where to park when you arrive. Was very stressful.
Fun Family stay
Great time today with the family, enjoying the pool and the big room!
It was great. Great location as well
V
Great location
Great staff. Clean. Well equipped gym
Cleaners were out sweeping cigarette buts and cleaning windows! Wonderful! but should invest in a garbage disposal for cigarette buts in the parking area away from out front entrance
Perfect
Great staff and location
The crowne never disappoints. From the room to the staff to the location. Get stay.
Stayed to watch the wildcats game, hotel was nice and felt safe there, employees were polite. Had an issue with the booking and the breakfasts didn’t get added for the extra two people that came with us and they had to pay which was very frustrating.
Stayed two separate nights, took staff both times very long to check in. Check in line was around the lobby. Room was freezing end of long hall it was a bit creepy as a single female walking to and from. As I went to get in the shower realized there were no towels just face clothes in the room.
Went there for a concert, very clean and nice. Walking distance to everything
Staff was very friendly and accommodating
I had so much fun staying here the pool is so nice and the restaurant is really good and convenient! The only downside of staying here was parking. But staff were outside to help with that! Elevators were a bit inconvenient but it was also a really busy weekend. I love the fact of the area, everything is pretty much walking distance,
Hotel is very nice. I stayed in the executive suite. Had tons of room and the hot tub was a nice feature. Definitely recommend the upgrade
Overall a great experience, however they will sell you parking even if their lot is full.
Stayed there years ago place has been updated
Great experience
Excellent stay. Really enjoyed
The employee were the very best
Courteous staff
Clean quiet Ave comfortable
Nice
It was super clean and staff were so friendly!
Very nice place with very nice and accommodating staff. Jason and Caleb were awesome!!
Front desk people were excellent!
Very nice hotel and good service. Thank you
Great location directly across from Avenir
Near the train station... i like that
We had a great stay and felt safe. Staff was friendly as well. Good customer service.
We had the best time and it was such a great place! Will be back again!
Very clean nice reno. Staff were helpfull and kind.
Good
Enjoyed our visit emencely. Will stay again next year.
The only thing was that the shower drain was not draining very well. Otherwise, everything was excellent, the front counter staff Mayca, especially.
Was nothing to complain about, def would rebook here
Very convenient location. Walking distance to everything.
Very good and close to what we needed.
The “soundproof walls” was not accurate as I was repeatedly woken up by the couple next door.
My only complaint was slow elevators, but one seemed out of commission so guessing that was probably why- Service was fantastic!
Location.
Standard room, nothing special, but was right beside the elevators and there was a lot of noise from people getting on and off at all hours of the night, poor quality sleep and no sound proofing
Best customer service I had in years. Thank you!!!
THe front staff girl was great. She remembered my name the following day after check in. I hated the stairs everywhere I tried to go. I pulled my suitcase up stairs to get to the front desk. I walked up and down stairs a few times to get to my conference.
good hotel
construction around parking for a fee cleans pool and hottub awesome
Very nice hotel. Baton Rouge on same property. Only issue I had was that there was too much air freshener in the room. It was overpowering.
Beauitful properly
Staff were gelpful and friendly
Always a great stay!
Wood come back here
Good stay, friendly reception, good food in Restaurant Baton Rouge.
The staff is quick and friendly. The hotel is clean and safe. Comfy, clean rooms. Close to lots of restaurants, shopping and arena. Great choice for a stay in Moncton
friendly people. great service. room in great condition.
Overall the stay was fine, just find the price of hotels outrageous in general.
The hotel was good and all services were rendered to my full satisfaction. Thanks, Fofa
A mouse was in our room on the seventh floor. We were quickly and kindly moved to a different room by lovely staff, however, we booked a high floor with a king bed and ended up in a downgraded room. We understand that it was busy and likely booked up but overall we were left feeling disappointed.
Staff is amazing, and location is perfect.
Great hotel Great gym Great restaurant
Un bon choix!
Hôtel propre et agréable. Les installations sportives sont bien entretenues. Comme la chambre était près des ascenseurs, j'ai peu dormi à cause du bruits, mais le lit est confortable. Le petit déjeuner est bon, mais il n'y a pas de confitures à mettre sur les croissants ou le pain.
Nice hotel great restaurant attached
I loved the little note we had on the bed. That was very kind.
H
Convenient location for walking.
Wow we got the room with the jacuzzi, nicest room ever! It was very spacious.
This was a memorable stay for us! It was a wedding gift to have a night out! The staff gave us free parking and a free drink of choice from their shop! There was water bottles in our mini fridge and a cute note from cleaning services! We will certainly be back!
Very convenient if going to Avenir centre for concerts. Just walk across the street. It was quiet and the room very nice. The one thing that wasn’t good was having to pay for a continental breakfast and the room was a meeting room converted into a breakfast room.
Crowne Plaza Moncton-Downtown by IHG | Hotel in Moncton | Travala.com
Our stay was great! Very clean hotel and staff were very friendly and made sure we had everything we needed!