Crowne Plaza Hamburg - City Alster, an IHG Hotel

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With a stay at Crowne Plaza Hamburg - City Alster, an IHG Hotel, you'll be centrally located in Hamburg, a 4-minute drive from Hamburg City Hall and 5 minutes from Miniatur Wunderland. This eco-certified hotel is 2.6 mi (4.2 km) from Elbe Philharmonic Hall and 3 mi (4.8 km) from Reeperbahn. Make yourself at home in one of the 291 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, express check-in, and complimentary newspapers in the lobby. Planning an event in Hamburg? This hotel has 5651 square feet (525 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.

You need to know

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately EUR 28.50 per person
• Secured self parking fee: EUR 26 per day
• Nearby parking fee: EUR 15 per day
• Pet fee: EUR 15 per pet, per night
• Service animals are exempt from fees
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English

French

Dutch

Spanish