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Cozumel Palace - All-Inclusive
Avenida Rafael E Melgan Km 1-5, Cozumel, Mexico, United Mexican States
Most Popular
Other
Avenida Rafael E Melgan Km 1-5, Cozumel, Mexico, United Mexican States
Hotel Description
With a stay at Cozumel Palace - All-Inclusive in Cozumel (Colonos Cuzamil), you'll be within a 15-minute drive of Cozumel Maritime Terminal and Mr. Sancho's Beach Club. This all-inclusive property is 13.7 mi (22 km) from Ferry to Cozumel and 16.3 mi (26.3 km) from Xcaret Eco Theme Park. Treat yourself to a stay in one of the 169 guestrooms, featuring indoor private hot tubs and LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries. Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotel policies
Professional property host/manager
Pets not allowed
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Property Registration Number 001-007-000955/2025
Minimal age
18
Optional fees
- Airport shuttle fee: USD 61 per person (roundtrip)
- Airport shuttle fee per child: USD 61 (roundtrip), (up to 17 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Description
Avenida Rafael E Melgan Km 1-5, Cozumel, Mexico, United Mexican States. See map
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Hotel Description
With a stay at Cozumel Palace - All-Inclusive in Cozumel (Colonos Cuzamil), you'll be within a 15-minute drive of Cozumel Maritime Terminal and Mr. Sancho's Beach Club. This all-inclusive property is 13.7 mi (22 km) from Ferry to Cozumel and 16.3 mi (26.3 km) from Xcaret Eco Theme Park. Treat yourself to a stay in one of the 169 guestrooms, featuring indoor private hot tubs and LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries. Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotel policies
Professional property host/manager
Pets not allowed
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Property Registration Number 001-007-000955/2025
Minimal age
Optional fees
- Airport shuttle fee: USD 61 per person (roundtrip)
- Airport shuttle fee per child: USD 61 (roundtrip), (up to 17 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Highlights of your stay
Most Popular
Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Childcare
Banquet facilities
Accessible facilities
Other
Elevator
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Airport transportation (surcharge)
Golfing nearby
Bicycle rentals nearby
Sailing nearby
Laundry facilities
Arcade/game room
Garden
Free breakfast
Health club
Children's pool
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Free newspapers in lobby
24-hour front desk
Porter/bellhop
Parasailing nearby
Windsurfing nearby
Full-service spa
Spa treatment room(s)
Wedding services
Children's club
Pool umbrellas
Ecotours nearby
Free wired internet
Number of restaurants - 4
Number of outdoor pools - 3
Snack bar/deli
Access to nearby outdoor pool
Playground on site
Scuba diving on site
Snorkeling on site
Number of bars/lounges - 2
Number of poolside bars - 1
Number of swim-up bars - 1
Number of coffee shops/cafes - 1
Daily
Beach umbrellas
Beach sun loungers
Beach towels
Terrace
Free full breakfast
Children's club (free)
Evening entertainment
Banquet hall
Dock
Wheelchair accessible (may have limitations)
No accessible shuttle
Accessible airport shuttle
Elevator door width (inches) - 43
Elevator door width (centimeters) - 109