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29 May 2025
Thursday
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30 May 2025
Friday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Courtyard by Marriott Amarillo West/Medical Center in Amarillo (Soncy), you'll be within a 5-minute drive of Shops At Soncy and Westgate Mall. This hotel is 1 mi (1.6 km) from Vibra Hospital of Amarillo and 1.4 mi (2.3 km) from Baptist St. Anthony's Health Care System. Make yourself at home in one of the 89 individually decorated guestrooms, featuring refrigerators and Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Hotel policies

No rollaway/extra beds available

LGBTQ friendly

Professional property host/manager

Pets allowed

Pet max weight (per pet) in kg is 34

Pet max weight (per pet) in lb is 75

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 4:00 PM
Check-in by: midnight
Minimum check-in age: 21
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Contactless check-out is available
  • Cashless transactions are available

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.525 percent destination fee will be charged

We have included all charges provided to us by the property.

You need to know
  • Up to 4 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Minimal age
21
Optional fees
  • Fee for continental breakfast: approximately USD 3.95 to 15.00 for adults, and USD 3.95 to 15.00 for children
  • Self parking fee: USD 12.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Gym

Entertainment

Non-smoking

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Fireplace in lobby

Breakfast available (surcharge)

Laundry facilities

Television in common areas

Garden

Safe-deposit box at front desk

Picnic area

24-hour front desk

Business center

Express check-out

Express check-in

Wheelchair accessible path of travel

Wheelchair accessible parking

Assistive listening devices available

Braille or raised signage

Number of restaurants - 1

Number of meeting rooms - 1

Number of indoor pools - 1

Number of hot tubs - 1

Self parking (surcharge)

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

24-hour fitness facilities

Banquet hall

Off-street parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible concierge desk

Wheelchair-accessible van parking

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible pool

Wheelchair-accessible fitness center

Wheelchair-accessible meeting spaces/business center

Wheelchair-accessible on-site restaurant

Visual alarms in hallways

Handrails in stairways

Well-lit path to entrance

Stair-free path to entrance

Hotel reviews

7.4
Good72 Verified Reviews
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Cleanliness8.2/10
Service7.8/10
Comfort8.6/10
Condition7.6/10
Amenities6.2/10
10/10
Exceptional
Jessica, 21 Feb 2025
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I’ve stay there 3 times in the last 2 months and I’ve enjoyed my stay each time.

10/10
Exceptional
Desira, 20 Feb 2025
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Would stay here again.

Every one of the staff was amazing from checking in, talking with the cleaning ladies and checking out. It’s a nice quiet hotel. Have more trips planned to Amarillo will definitely be staying here for those times, as well. Oh and it’s a great price!!

6/10
Fair
Shaney, 16 Feb 2025
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I was very disappointed to be charged an extra $20 upon checking in . I'm still not sure what it was for. I was also extremely unhappy with the $10 parking fee. If ever I'm in the area, Im sure other places would love to have my business without charging me for parking....REALLY?

10/10
Exceptional
Wendy, 12 Feb 2025
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The staff was very friendly and the room was clean. Comfortable beds and a nice shower. This is my 2nd time making this hotel my stop for the night and it will be go to when traveling.

6/10
Fair
Verified traveler, 02 Feb 2025
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We didn’t get to stay long enough to see everything with our flight delays

8/10
Excellent
Michael, 30 Jan 2025
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parking

The hotel was fine, but charging me for parking ($10) seems like a hidden cost to me. It's on an interstate with large parking available so I don't see the reason.

2/10
Poor
Jonathan, 18 Jan 2025
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Avoid staying at Courtyard

Undisclosed parking fee. No one told me about it. They just charged my card.

6/10
Fair
Korey, 13 Jan 2025
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Was okay for an overnight stay. Property needs a little maintenance. Light out in room and tv didnt work. We were tired though so went straight to sleep

6/10
Fair
Wendy, 10 Jan 2025
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Rooms were clean and staff was pleasant. However, the pool was closed, and parking is VERY limited, and with a fee.

6/10
Fair
delvin, 09 Jan 2025
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Work crew

Would have thought the property would have breakfast, other than that, the stay for a work trip, was fine.

10/10
Exceptional
Melissa, 05 Jan 2025
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Friendly staff. Let us check in early. Clean rooms!

4/10
Poor
Trisha, 04 Jan 2025
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What a joke…nothing worked! Pool and hot tub were out of order, computers did not work, coffee didn’t work, phones didn’t work, fireplace in the lobby didn’t work…and of course we counted on the pool and hot tub. We always book a hotel with both for our kids to have free entertainment. What a disappointment. Take pride in your hotel and fix things when they are broken!

2/10
Poor
Carlos, 02 Jan 2025
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Disgusting room And Bathroom!!! I made a complaint and I am still waiting on a partial refund. !!!

4/10
Poor
Austin J, 31 Dec 2024
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Don’t be fooled by the pictures. This hotel or at least our room was less than ideal. The panel around the AC appeared to be hit with a sledge hammer then run over. The door was broken at some point and rigged (it did safely lock), but you had to kick it or use a shoulder to open and close. Bathroom walls were pealing off, shampoo dispenser broke, shower dripped, fridge didn’t work, ice machine on first floor was broke, floor drains in pool room were clogged and flooding the room, no towels in pool and all the front desk had was gym small workout towels. You have to pay for parking which is a trashy and super dark (I’d say sketchy parking lot). We ended up moving next door to Holiday Inn and much much better experience. Service from front desk was excellent. Super nice lady!

2/10
Poor
steven, 30 Dec 2024
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stay somewhere anywhere else

2/10
Poor
Verified traveler, 29 Dec 2024
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Check in girl

The front desk girl was egregiously offensive. She had her girlfriend there hitting on her and she was totally unhelpful and rude.

10/10
Exceptional
Rebecca, 27 Dec 2024
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Excellent

5 stars

6/10
Fair
Kimberly, 15 Dec 2024
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Had a funny smell. Thought front desk was quite rude

2/10
Poor
serena, 14 Dec 2024
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The staff was very nice. There was no free coffee, no free breakfast. The shower, hot and cold was not working as far as which one goes to hot. Which one goes to cold and I was bit by bugs last night when I was sleeping.

6/10
Fair
Gary, 13 Dec 2024
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The property was average and nt well maintained. We stayed 2 nights, and no one cleaned the room or provided clean towels. The tv flickering off and on could cause epileptic response.

10/10
Exceptional
Devion, 01 Dec 2024
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Good spot close to allot of resturants

4/10
Poor
Akanksha, 30 Nov 2024
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The property reeked of animals. Do not recommend for people woth animal allergies.

6/10
Fair
Tonia, 25 Nov 2024
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The hotel and room are beautiful. Disappointed that there is no microwave in the room. Why??? When the clerk asked us if we had a car I was confused. Did she think we walked here? $10 to park in an outside unsupervised parking lot??? On the freeway? Even downtown hotels offer underground complimentary parking .Please comp the parking fee for my 91 year old veteran father! No complimentary breakfast? Next time-reviews before you choose. Not on par with other Marriott’s we have stayed in! Not wanting to rush back to this location. You need to offer the same amenities that mid-range places do. However, the staff was lovely and obviously these decisions were not theirs to make. At least free parking! And complimentary coffee and pastries in the lobby!

8/10
Excellent
Jay, 25 Nov 2024
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Stay here, park next door.

They charge for parking. In a city like Amarillo, this is ridiculous.

10/10
Exceptional
Verified traveler, 21 Nov 2024
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Great hotel, very clean and comfortable

10/10
Exceptional
Glenmitchell 1763, 20 Nov 2024
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This is a great place

4/10
Poor
Tim, 07 Nov 2024
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Price was good. Had to move rooms 4times. First room was completely trashed. Looked like a party had been in it: bedding on the side, stains on the ground, socks on the ground. 2nd room was better but no cable/internet or phone. Only 1 towel. Next room was no cable and internet, no water pressure. 4th finally worked but now it’s past midnight and no internet so def no work to get done

10/10
Exceptional
Amy, 30 Oct 2024
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Nice hotel, safe area

6/10
Fair
Brandy, 29 Oct 2024
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Not to pleasant

Dirt on the floors upon arrival, we found a few roaches, we only had two towels, lobby restrooms had no toilet paper. Bed cover had what looked like a couple drops of blood. Could not get front desk service to answer phone.

6/10
Fair
Adan, 28 Oct 2024
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Motel 6 treatment

10/10
Exceptional
Barb, 26 Oct 2024
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Great place!

2/10
Poor
David, 18 Oct 2024
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Stayed there a week. From the start, my credit card information was handwritten down during an outage and told it would be kept safe and destroyed once things were back online. Days later I repeatedly asked and they handed me my paper even though they had “been told they’d all been destroyed” leading me to question my financial safety. The pool was closed down, the only entrance that worked was the front desk, the ice machine was broken, i spent days without hot water because their water heater was broken, the internet was out for days, the elevator only worked two days out of the time I was there as it kept breaking down and trapping guests inside, the guest laundry was unusable as the dryer is broken, and the fire alarm went off due to smoke from the grill not being able to be vented out cause the vent over the grill is broken. I was told about it being broken and that they normally open a back door to circulate the air. I tried to meet with the manager about this but they were only onsite for 5 hours one day.

10/10
Exceptional
Michelle, 18 Oct 2024
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Loved it

Nice rooms in a good location.

6/10
Fair
Alisha, 15 Oct 2024
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Spirit Airlines relived.

I felt like I was with Spirit Airlines being charged for every little thing. I'm surprised they didn't charge me extra for pool access or the shampoo. The beds were super firm if you are into that. Make sure you bring smaller luggage since the elevators don't work. However, the bar/grilll staff were exceptional.

4/10
Poor
Lucas, 13 Oct 2024
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Very average hotel nothing stood out that sets it apart from any other hotel. Do not understand why they charge an extra 10 dollars a day to park there when I am already paying to stay there. The parking lot was a standard open parking lot wasn’t like it had its own garage. Just seemed like every time I turned around there was another charge that wasn’t mentioned up front to begin with.

8/10
Excellent
Maria, 10 Oct 2024
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The fenced in backyard was so convenient since we were traveling with our pets.

8/10
Excellent
Verified traveler, 10 Oct 2024
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The bed was comfortable and the room is spacious. New 50” TVs were being installed. However, even with the volume at the highest setting could not hear it. The shower was missing a handle to turn it on. The price of the room was very reasonable and breakfast is also available for extra cost. There is a $10 parking fee.

10/10
Exceptional
Marilou, 07 Oct 2024
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Great stay!!

4/10
Poor
Ronald, 02 Oct 2024
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Tried to order a drink and something to eat. Nearly everything my wife and I tried to order was unavailable because they were out of all or some of the ingredients. Even something basic like an olive (or two) for my martini.

6/10
Fair
Robert, 20 Sep 2024
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Thought it was a reasonable price until separate charge for parking and breakfast. Who charges for parking in a wide open lot? Probably wouldn't use Courtyard in the future.

6/10
Fair
Jesenia, 15 Sep 2024
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A good place other than the wrong address it that it was listed at. Inside looks amazing people are very friendly. I just had a problem with the shower door keep wanting to open and not shutting properly. Truly would go back again for how friendly everyone was.

10/10
Exceptional
Thomas, 12 Sep 2024
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Marriott must train their staff to be very helpful and courteous. Everyone was knowledgable and very helpful.

10/10
Exceptional
JAMES, 06 Sep 2024
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Third visit, always excellent.

10/10
Exceptional
Jose, 10 Jan 2025
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Everything is good

8/10
Excellent
Julian, 24 Dec 2024
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El baño ducha está muy angosta

8/10
Excellent
Libia, 03 Oct 2024
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awesome

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