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Conrad Jiuzhaigou9.8Exceptional
13 Guest reviews
9.8Exceptional13 Verified ReviewsRead all reviewsCleanliness9.6/10Service9.6/10Comfort10/10Condition9.6/10Amenities9.4/10
Exceptional
13 Guest reviews
Zhangzha Town, Ngawa Autonomous Prefecture, China. See map
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Hotel Description
Located in Jiuzhaigou County, Conrad Jiuzhaigou is in the mountains, a 4-minute drive from Jiuzhai Valley National Park and 7 minutes from Jiuzhaigou Natural Reserve. This luxury resort is 4.2 mi (6.8 km) from Zharu Temple and 8.7 mi (13.9 km) from Shuzheng Village. Make yourself at home in one of the 161 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Hotel policies
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LGBTQ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Pet max weight (per pet) in kg is 10
Pet max weight (per pet) in lb is 22
Only dogs and cats are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
- Cashless transactions are available
- Essential workers only - NO
Important information
You need to know
- Reservations are required for spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, mobile payments, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Minimal age
Optional fees
- Fee for self-serve breakfast: approximately CNY 188 for adults and CNY 188 for children
- Pet fee: CNY 600 per pet, per stay plus CNY 600 one-time cleaning fee
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CNY 600.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Chinese (Mandarin)
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Accessible facilities
Other
Elevator
Concierge services
Breakfast available (surcharge)
Garden
Safe-deposit box at front desk
Spa services on site
24-hour front desk
Porter/bellhop
Full-service spa
Designated smoking areas
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of restaurants - 2
Designated smoking areas (fines apply)
24-hour fitness facilities
Electric car charging station
Reception hall
Garage
Off-street parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant
Wheelchairs available on site
Dog exercise area
Well-lit path to entrance
Stair-free path to entrance
Hotel reviews
Traveller
TravellerThe property was nice and in a nice area for exploring. The staff didn’t really speak any English which made certain aspects challenging, but overall a nice place to stay.
TravellerBooked the room for my seniors. Vincent, Assistant Front Office Manager of the property shows his strong professionalism and valuable experience on dealing with cross boarding payment. Great care was granted by Conrad, by Vincent. Nice experience.
TravellerMagnificent views with tranquility
Beautiful hotel with best mountain views. Quiet and nice ambient environment
TravellerEverything is fine except the toilet ventilation seems not working! It’s not pleasant for the environment.
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
lovely stay at a lovely property
Loved our stay here. We traveled as a family of 8 ranging from age 7 to 75. It was off peak season though during the Christmas holidays so the hotel offered some holiday attractions despite having wound down for the off peak season. The restaurant situation was a little more limited bc of the off peak season.