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09 Apr 2025
Wednesday
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10 Apr 2025
Thursday
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2 Adults - 0 Child
1 room
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Hotel Description

A stay at Comfort Inn & Suites North Dallas - Addison places you in the heart of Dallas, a 4-minute drive from Galleria Dallas and 11 minutes from Shops at Willow Bend. This hotel is 7 mi (11.2 km) from Frontiers of Flight Museum and 8.2 mi (13.2 km) from University of Texas at Dallas. Make yourself at home in one of the 107 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.

Hotel policies

Car recommended

Property confirms they are implementing enhanced cleaning measures

Gap period enforced between guest stays - 24 hours

Professional property host/manager

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: 1:00 AM
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Masks are compulsory at the property
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Minimal age
18
Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Bar/Lounge

Dining services

Concierge

Laundry

Gym

Entertainment

Smoking areas

Business facilities

Accessible facilities

Other

Elevator

ATM/banking

Barbecue grill(s)

Coffee/tea in common areas

Laundry facilities

Free breakfast

Health club

Safe-deposit box at front desk

Multilingual staff

Picnic area

24-hour front desk

Business center

Express check-out

Designated smoking areas

Free wired internet

Wheelchair accessible parking

Assistive listening devices available

Braille or raised signage

Number of meeting rooms - 1

Number of indoor pools - 1

Number of spa tubs - 1

Designated smoking areas (fines apply)

Snack bar/deli

Free self parking

Computer station

24-hour fitness facilities

Water dispenser

Vending machine

Wheelchair accessible (may have limitations)

Wheelchair-accessible van parking

Wheelchair-accessible registration desk

Hotel reviews

7.6
Very Good944 Verified Reviews
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Cleanliness7.6/10
Service8.0/10
Comfort8.2/10
Condition7.4/10
Neighborhood9.4/10
Amenities7.2/10
10/10
Exceptional
Charisse, 31 Dec 2024
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The room was a little busted up. Looks like someone went wild in there and they tried their best to put it back together. Lots of chips on walls and patched up hole marks all over the room. The breakfast was great!!! Texas shaped strawberry waffles!! Highly recommend to stay here.

6/10
Fair
John, 30 Dec 2024
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A little pricey for what it is. The outside looks a lot better than the inside. Some aspects are renovated, some are not. Also, I could hear the TV in the next room. The staff was super friendly and helpful though.

10/10
Exceptional
Damon, 30 Dec 2024
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Very relaxing atmosphere

10/10
Exceptional
Christopher, 30 Dec 2024
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Nice place

10/10
Exceptional
Christopher, 30 Dec 2024
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Nice place

10/10
Exceptional
Luis, 29 Dec 2024
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exelente

10/10
Exceptional
Nicole, 29 Dec 2024
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The property was nice with everything that was needed during the stay. The breakfast was very nice.

10/10
Exceptional
rosentina, 29 Dec 2024
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Rooms look great. Beds are super comfy Decent breakfast. Great place families with kids

10/10
Exceptional
Tyeshie, 23 Dec 2024
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Overall Great

10/10
Exceptional
Melbah, 21 Dec 2024
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It's was amazing st

4/10
Poor
Rosen, 21 Dec 2024
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Average

6/10
Fair
elisabeth, 19 Dec 2024
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na

6/10
Fair
BIANCA, 17 Dec 2024
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The location of the hotel was decent area quiet and clean outside. The pool definitely needs to be updated the paint is peeling off the floor. The front desk staff was nice. The room was dirty and mold in the shower, I asked the housekeeper to clean the room 2 different days and when we can back the room was never touched. It could definitely use some remodeling in the premises but overall stay you are definitely getting what you pay for.

4/10
Poor
Dennys, 13 Dec 2024
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property condition was poor.

10/10
Exceptional
Ronald, 12 Dec 2024
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Good Stay

It was good.

8/10
Excellent
Mary, 11 Dec 2024
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I loved the breakfast and the quiet

4/10
Poor
TAREK, 10 Dec 2024
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Staff were amazing and very helpful The bed is clean, but everything else is terrible I know that you get what you pay for, but this is ridiculous

8/10
Excellent
Jasmin, 10 Dec 2024
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Elevator was a little sketchy but everything else was fine

2/10
Poor
Kenneth, 09 Dec 2024
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Charged me 100 dollars on top of what I paid to Expedia. 300 dollars was not worth it.

8/10
Excellent
Irving, 02 Dec 2024
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Had very good stay here

10/10
Exceptional
Tristan, 01 Dec 2024
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niceee

8/10
Excellent
Kamila, 30 Nov 2024
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This has been my 3rd stay here. I believe that’s enough to say.

10/10
Exceptional
Alma, 30 Nov 2024
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Comfortable Stay

Great price! Beds were comfortable!

2/10
Poor
Ariel, 30 Nov 2024
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It's been almost 3 weeks I still have not received my deposit for one night

4/10
Poor
Jose, 29 Nov 2024
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This property definitely needs more maintenance. There was roaches all over the room.

8/10
Excellent
Phyliss, 27 Nov 2024
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The carpet was very stained. The room was clean. The customer service was very good. Theres street noise, Its and old dated comfort inn but my brother and I had no problems. I picked this locztion blindly. Now I know.

4/10
Poor
William Frederick, 27 Nov 2024
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The pool area and lobby were in terrible condition. room was passable but extremely outdated and somewhat dirty

10/10
Exceptional
Jay, 26 Nov 2024
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The hotel was clean. Our room was nice especially for the price. The staff was friendly.

6/10
Fair
Verified traveler, 25 Nov 2024
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Mid

The service was good and the room and hotel were clean, however the hottub was not hot, barely past room temperature and the wifi didnt work well at all, couldnt stay connected on half my devices, PS5 couldnt connect at all and the TV disconnected from the wifi so could no longer watch netflix on it as you cant access wifi settings without special remote. Breakfast was mid. I probably wouldnt come here again because of the issues.

6/10
Fair
Dianna, 21 Nov 2024
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The back entrance door wouldn’t shut or lock, leaving all the people that have rooms, unsecured? Our carpet was not clean, the staff was nice though.

8/10
Excellent
Huanzhen, 20 Nov 2024
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The AC is too loud

2/10
Poor
Verified traveler, 20 Nov 2024
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Never staying again

1st room had a used tampon next to the couch and food weappers underneath. No sheets on the couch bed at all. 2nd room had used vials in there. 3rd room wasnt too bad but still no sheets on the couch bed. Overall it was a horrible experience.

10/10
Exceptional
Caroline, 20 Nov 2024
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thank you

4/10
Poor
Brenda, 20 Nov 2024
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Here’s a draft review based on your experience: We had a mixed experience during our stay. The first room we were given had a bad odor and dirty sheets left in the dresser, which was disappointing. However, the staff was quick to address the issue and promptly moved us to a clean room. The pool and hot tub were enjoyable and a nice feature of the hotel. One downside was that the phones in the rooms didn’t work, which was inconvenient. The food didn’t look too pleasant. Overall, the staff was helpful, but some areas could use improvement.

2/10
Poor
Sierra, 18 Nov 2024
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Super dirty

10/10
Exceptional
Caroline, 18 Nov 2024
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Bh

10/10
Exceptional
Dawnielle, 17 Nov 2024
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Very awesome , very nice staff and very clean , I will recommend to everyone and I will for sure Only use this whenever I’m back down

2/10
Poor
Kristin, 17 Nov 2024
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I canceled this two star hotel.

10/10
Exceptional
Aida, 17 Nov 2024
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Nice room clean and smelled good

10/10
Exceptional
Renita, 15 Nov 2024
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Best room and beds

8/10
Excellent
anthony, 14 Nov 2024
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awesome job

8/10
Excellent
G, 13 Nov 2024
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Honestly

It was good. The place is clean. And they have friendly staff. The people that check in are weird. Breakfast was meh. Probably the only good things are the bacon and the waffles . It was weird how some guy that looked homeless with a backpack just walked in the breakfast room and ate. And was staring at everyone in a weird way. The rooms are comfortable. Beds are well clean. No bed bugs . The have carpet which felt actually felt nice when waking up. The only flaws are the ice machine is on the first floor only . While there are three floors. So you’ll have to take the elevator. I couldn’t find the stairs.

8/10
Excellent
Lisa, 12 Nov 2024
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Stayed here for a week with a friend. Overall, the stay was great, with just a few areas for improvement. Because we stayed so long, I feel we should have had supplies, like coffee and sugar/creamer, refilled. The conditioner in the shower also ran out. We did get fresh towels every day and the trash was emptied daily. The breakfast was good but had the same offerings almost every day. A few more fresh items would have been nice, like fruit. We did not explore the neighborhood, but it seemed nice enough and there were stores and restaurants nearby. The room was a decent size and was clean and well maintained. Our door was left unlocked one day after it was cleaned, which was a big no-no. Nothing was taken but it could have been - or someone could have been inside out room when we returned. Overall, this a is a nice place and a good value.

8/10
Excellent
Gabriel, 09 Nov 2024
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It was ok. Hallways and elevator needs a good cleaning

8/10
Excellent
Luisa, 09 Nov 2024
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Great location

10/10
Exceptional
Tanisha, 08 Nov 2024
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Beds were comfortable. It was nice.

10/10
Exceptional
Nathan, 07 Nov 2024
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Pickleball stay.

Comfortable, cool room with very good breakfast.

10/10
Exceptional
Collette, 31 Oct 2024
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Good area

10/10
Exceptional
Victor, 27 Oct 2024
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Very Clean

8/10
Excellent
Jun, 26 Oct 2024
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It's really parkside. There is some nice parks around.

10/10
Exceptional
konrad, 23 Oct 2024
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Desk very helpful with room changes from one to two beds

6/10
Fair
Sharda, 20 Oct 2024
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i didnt like the fact that the ac in my room never got cold

4/10
Poor
Paul, 20 Oct 2024
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They charge an extra $100 at check-in.

They require you pay them $100 at check-in for “incidentals” they promise to return the next morning if cash or within the next 7 days if credit.

10/10
Exceptional
Luis, 19 Oct 2024
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Really impressed, thank you!

8/10
Excellent
Demarcus, 19 Oct 2024
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Everything was wonderful

10/10
Exceptional
Alma, 17 Oct 2024
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Great place to stay, will stay again soon!

10/10
Exceptional
Precious, 15 Oct 2024
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It was very clean and the staff was amazing.

8/10
Excellent
Sara, 14 Oct 2024
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Beds were very comfortable. Front desk was friendly. Breakfast was okay. Overall we enjoyed our stay.

10/10
Exceptional
Tiamere, 13 Oct 2024
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Clean quiet

8/10
Excellent
Luisa, 08 Oct 2024
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Enjoyed our stay. Pool was too cold due to some issues, but other than that it was good.

8/10
Excellent
Melinda, 07 Oct 2024
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I loved that the property was smoke free however there was still people smoking outside and in their cars. I could also smell weed everytime i got in the elevator.

2/10
Poor
Brandon, 05 Oct 2024
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I did not book these reservations and have been charged

8/10
Excellent
Davin, 03 Oct 2024
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Clean, nice room and comfy bed, and modern amenities such as multiple USB plug ins for charging.

6/10
Fair
Stanley b, 30 Sep 2024
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It wasn’t a bad place to stay. Just needed small fixing. We had trouble getting in our room several time; the card reader was broken and it took forever to get in our room. Overall building needs small updates adjustments

6/10
Fair
Kathryn, 30 Sep 2024
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Worked for one night stay

10/10
Exceptional
Jenay, 24 Sep 2024
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Very nice and quiet

2/10
Poor
Shiian, 23 Sep 2024
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The bathrooms was nasty and room smelled like mold and water and also stuffy.

10/10
Exceptional
Rong, 23 Sep 2024
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very friendly staff

2/10
Poor
Tequdoa, 22 Sep 2024
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Nasty

4/10
Poor
Meredith, 22 Sep 2024
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We were given one room and the TV and refrigerator was broken. The refrigerator smelled like mold. They moved us to another room, the toilet wouldn’t flush half the time. The breakfast was mediocre. We won’t be staying there again.

10/10
Exceptional
Linda, 20 Sep 2024
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Convince

10/10
Exceptional
Jenay, 19 Sep 2024
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The service was excellent and the stay was lovely

8/10
Excellent
Morgan, 17 Sep 2024
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the rooms were very clean and nice. The front desk people were very kind and helpful. The place kind of smelled like weed. Luckily our room did not. Also, the jacuzzi was broken our whole stay.

6/10
Fair
Trina, 17 Sep 2024
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We booked this hotel because it has a hot tub. Was not able to use it the first or second day as it was not filled the first day and not working the 2nd day.

10/10
Exceptional
Jenay, 16 Sep 2024
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Quiet and clean. Front desk always great and polite

6/10
Fair
marjorie, 15 Sep 2024
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We arrived at 130pm and was told it would be $20 fee to check in early. Our bed was very comfortable but the toilet constantly ran and the shower dripped. The room and property ad clean but had several stains. The pool was open but the jacuzzi was not unusable after we had verified it was being used 2 days prior.

10/10
Exceptional
Allen, 15 Sep 2024
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Great

6/10
Fair
Darryl B, 12 Sep 2024
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Average, not great. Mid breakfast, gym, pool

10/10
Exceptional
Neris, 11 Sep 2024
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Good hotel

10/10
Exceptional
JORGE, 09 Sep 2024
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It was excellent, everything was clean, I had no problems with the room.

8/10
Excellent
Sajjan, 04 Sep 2024
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Overall good experience

4/10
Poor
Ashlee, 03 Sep 2024
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As you first walk into the hotel it smelt great like a hotel should, front desk staff was nice a greeting. But going up to our room on the second floor starting with the elevator. The elevator was very dirty around the edges and was almost sketchy to ride on. When we got off the elevator the second floor smelt so nasty like BO, cigarettes and it was just not clean. We got to our room and the room smelt just as bad, dirty along the edges and things in the room like the shower handle were loose and breaking. My family and I didn’t feel comfortable even leaving our items there when we left for the day. My favorite to even top it off in the room the chair had what I’m am hoping snot on it. We booked a 2 night stay but opted to not stay our second night due to these conditions and headed home.

8/10
Excellent
Keiana, 31 Aug 2024
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I love most comfort inns this one in particular wasn’t the best the only problem I really had was the smell it smelled like someone smoked a whole pack of cigarettes all 3 days but the staff was nice I didn’t eat breakfast due to sleeping in but that’s always a good option I did enjoy the hot tub you do have to ask for towels each day overall the stay was fine

10/10
Exceptional
Christopher, 30 Aug 2024
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I like the room and the sevice was awesome

10/10
Exceptional
Neris, 27 Aug 2024
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Good hotel

10/10
Exceptional
Neris, 27 Aug 2024
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Good hotel

10/10
Exceptional
Neris, 27 Aug 2024
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Good hotel

10/10
Exceptional
Neris, 26 Aug 2024
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Good hotel

10/10
Exceptional
Holly, 23 Aug 2024
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Need my shoes

8/10
Excellent
Sajjan, 22 Aug 2024
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Over all it was good stay

8/10
Excellent
Ximena, 16 Aug 2024
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The hotel is older and it shows in some areas like hallways, and AC units which smell a little moldy. The staff is super nice and the complementary breakfast is good

10/10
Exceptional
Talon, 13 Aug 2024
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Attentive/professional staff members

2/10
Poor
Verified traveler, 12 Aug 2024
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Horrible Stay

Hello, I check In last night, after 3 minutes of being in the 1st room we seen roach going up the wall. Then we was mo Ed to room #2 and the fire detector in the room was going off and the stuff on the wall was falling, so then we was moved to room #3. So after checking in this hotel We did not get to rest foe almost 1:30mins later. Unfortunately we was in town for a funeral service and to experience this is horrible. I am requesting a full refund. It's the company responsibility to make sure there rooms are appropriate foe guest ans the prices that a customer pays is not for all the things to happen. It's for a customer to enjoy there they stay. I have proof of all incidents including roach in the room. Contact me at 903 279 9550. Unable to add the photos to the app

10/10
Exceptional
Neris, 10 Aug 2024
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Great hotel

10/10
Exceptional
Ramiro, 10 Aug 2024
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Staff was super friendly and helpful.

6/10
Fair
Tesfay, 10 Aug 2024
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There's smell on the holl way. Needs to replace or keep clean.

10/10
Exceptional
Cryistal, 09 Aug 2024
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Best hotel

The hotel has always been nice and clean the staff is very friendly I have stayed here many times no disappointment nice clean and safe area

4/10
Poor
Muhammad, 06 Aug 2024
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Dirty and smelly carpet. Very small rooms.

6/10
Fair
Mike, 05 Aug 2024
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The properties elevator was iffy at most.The door cover fell off the door that cover the key reader.Tub was stain with rust or some type of gunk also on the ceiling in the restroom over the tub.The pool area was ok justa little small.The breakfast was decent.Over all it's a okay place they just need to keep up with there maintenance of the building and just not the rooms walking to our room we almost check out.

10/10
Exceptional
Meng, 03 Aug 2024
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Good

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