CocoLaPalm Seaside Resort

9.2

Wonderful

860 Guest reviews

9.2

Wonderful

860 Verified Reviews

Read all reviews

Cleanliness9.4/10

Service9.2/10

Comfort9.2/10

Condition8.8/10

Amenities8.6/10

Awesome place I’m planing on going back

We thoroughly enjoyed our 5th stay here! Great beach, surrounding area with tons to walk to in either direction! Great restaurant/bar on site and awesome staff!! We LOVE this place! Very clean, beautiful, tropical grounds.

Friendly welcoming vibes. Great beach location and a garden pool area. Food is delicious and our garden room was peaceful with a covered porch. Room 230 right by the pool. 🥰🇯🇲❤️💛💚

This property has been my go to for years and it won’t disappoint

We usually stay at a different hotel in negril, but it was booked up, so we booked the larger Coco laPalm. We probably will return here instead of the old place. Everything is well run, clean and roomy. Really, the only thing i can think to improve is that although there is plenty of hot water, the water pressure is less than you would expect, so the showers feel kinda lame.

happy hour is not that happy. it should be one price to pay for the 2hours of happy hour.

It would be nice if they had a breakfast buffett like they used to included. Not just Continental pastries and fruit. The restaurant service could be more attentive.

Another great experience at coco

Nice place to stay. Convenient location.

We checked in fairly late. They offered a room upgrade. We took them up on it. The room had broken air conditioning. Let the front desk know if we could have the room we booked instead. They said they had a full house and no other option. They send maintenance to check the AC he could not get operating. Uncomfortable all night. Left in the morning

All staff went above and beyond to make you feel welcome. I would recommend this resort to anyone wanting a good experience in Negril. Can't wait to back. Thanks to everyone there. Special thanks to the Front desk supervisor who upgraded our room. It was spectacular. Warm regards, Patricia & Richard.

Staff was great. Rooms were lovely. A few people kind of took over on the beach like they owned the place. We worked around that. Great place & will cone again. 👍

Staff was amazing I was well looked after and the property was beautiful

The resort had everything we wanted.

We really enjoyed our stay at Seastar!

We keep coming back!

We enjoyed our stay at Coco La Palm, the second time we've stayed. The staff was friendly and helpful. Breakfast was very good. Dinner gets slow as they seem to be understaffed when the place is busy. But it's simple enough to walk on the beach and find another place to eat.

Stayed in 832 . Beds were hard. Only complaint. The rest of as top notch

Wonderful week. Great staff, great beach and great pool. Food really good. 🇯🇲❤️💛💚🇯🇲

Been here many times, will return again.

The staff was wonderful. Always cleaning and would come whenever you needed them. Everything you need is right there on the beach. It was beautiful. Food was great. Thank you Coco LaPalm Staff!!

Very nice well located on the beach

Great option when traveling with kids. We enjoyed the nice pool (that almost no one uses) and of course the amazing 7 miles beach. Small boats can pick you up by the beach to go snorkeling very close. Continental breakfast was included and was quite nice (fruit or juice and patisserie). There is a restaurant in the hotel that is a good option for lunch/dinner, but also plenty of other options around.

Coco is our go to property. We’ve stayed here now eight times and won’t go anywhere else in Negril

Friendly staff, excellent beach! Our family of four stayed for 7 days. Our superior room was spacious, cool and well kept. Beautiful resort!

Easy access along the beach. Personable staff. Luscious grounds Did not like that our shower backed up with suds even though it only happened once. Outside shower by the towel pick up/drop off was not working

Standard rooms are quite small. Will book a larger room next time. Not a resort problem but the US/Cdn $ exchange rate is a killer and will probably stop any future to travel to Jamaica

Absolutely love this hotel! Location on 7 mile beach in Negril is perfect. Staff are amazing, Steve on the beach, Lundee and Romain at the bar remembered out favorite drinks, Carol our housekeeper so friendly and personable. Nice to meet the GM William. Plan to return next year!

EVERYTHING WAS WONDERFUL EXCEPT FOR THE COCKTAILS. EXTREMELY WEAK, NOT EVEN AN OUNCE OF ALCOHOL IN THE DRINKS.

It’s been our favorite for over 10 years!

Great hotel in Negril

Great hotel in Negril! Beautiful beach, friendly staff, good food especially breakfast, comfortable beds. The rooms are dated & could definitely use upgrading but overall the place was great for a friends get together. I would stay there again.

Friendly staff and beautiful property

This was are 3rd stay it truly is paradise

The only thing I didn’t like was that the wait staff at the bar and in the dining room seemed to be suffering from burnout. They were there ever day morning and night. One of the guys at the bar snapped at me when I ordered extra limes.

Loved the location. Many dining options in walking distance. Saff was professional and attentive. Grounds well maintained Enjoyed 14 nights at this property.

Great place to enjoy all the Caribbean has to offer.

Wonderful staff, clean rooms, immaculate lawns and beach area. Ocean view was perfection. Loved our stay and will be back!

This is a great place! We have been here several times. It is very clean, food is delicious, and staff are amazing! Everyone at this property is very professional!

This is an amazing property. The staff is so friendly and professional. The pools were never crowded, the beach always had open loungers. Food from the restaurant was so great! Frozen drinks were the best in negril. Very safe beach to walk up and down. Water was wonderful for swimming. Our room was huge and our cleaning lady found (and returned) a lost diamond earring we thought was a goner. We didn’t even ask, because we assumed if she did find it it would become hers…NOPE! 2 days later she found it and left it for us on the table. This was our best vacation yet and the folks at coco la palm had everything to do with that!!! Will be back for sure!!!

The plastic upright chairs on the beach should be replaced. Many of them are cracked or broken.

Always a pleasant experience at Coco Responsive staff Great restaurant

I’ve stayed at coco la palm multiple times. Clean, comfortable, relaxed , casual, rustic, beautiful strip of beach. Excellent staff.

I stayed there before, it was great then and it's great now. No complaints

It was wonderful!

Always have a great time here.😀

Very nice and clean

Great staff. Well maintained.

COCO is the only place to stay in Jamaica

This is the best place to stay in all of Jamaica! The People, the food and the property feel like home!!! we have been going here for YEARS!!!! LOVE COCO!

Wonderful resort. Great food, ate at the restaraunt several times for dinner & breakfast. Everything was just easy, perfect for a relaxing vacation

The beach on this property was beautiful… everything you needed was very close by right in the middle on seven mile beach … food was great and staff was lovely

Central location on 7 Mile Beach. Great breakfast

26th time

We love this resort, it was our 26th time there!

I had a great stay, my only complaint is the odor in the rooms. I suppose the condensation in the rooms can not be controlled with some of the rooms being so close to the beachfront.it smelled damp, almost mildewed

Location

Great staff!

CocoLa Palm is a very nice mid priced resort. Food is excellent. Hospitality is top notch. Rooms are a bit older but it’s Negril who is staying in their rooms but just to sleep. I will be back next year.

Coco is always good staff is amazing and good location .Didnt love my room this time ok backside corner felt like i couldn’t sit on a deck and relax it was dark and creepy.

Nice property

The staff are friendly. The property is beautiful. The beach was convenient and clean. The location was perfect.

They provide so much entertainment on ground there were no need to go anywhere else but if you wanted anything else if was available.I completely enjoyed the facility although I feel the security was a little much. I guess it’s better to have too much than not enough

It meet my expectations and more

The staff was exceptional!!! Sashauna was so diligent in helping me retrieve my daughter’s misplaced snuggle blanket! A big thank you to all the people in the laundry department for looking for and finding my daughter’s snuggy. I really appreciate it. My family and I will definitely be back.

I would definitely come again

Very friendly and kid staff. On a beautiful beach with clean and comfortable rooms. The food in the restaurant can use some improvement but it was edible.

No complaints... And the only property with hot tub that I've seen near by

Nice beachfront hotel. Nothing fancy here.

Coco always is a good choice to stay. Center of 7 mile, great breakfast and good meals and bar service all day. The beach is the best in Negril and security is phenomenal. For your dollar, you can't beat it. Been to coco 8 times and also sandy haven and Charelas and choose coco if possible. They make you feel at home.

Amazing

The staff,property,restaurant and location were outstanding.

excellent

Not impressed with the reception. incompetent.

Excellent stay - Good Value

Excellent location on the beach, great staff, comfortable rooms, good restaurant and bar, great pools and great location. Our room was a little dated, but comparably price wise; this place is great value. Overall I look forward to returning ….. and I don’t say that often. Will be my first choice in wonderful Negril.

Great property on the beach. Exceptional customer service. We spent only one night at this property but my wife and I enjoyed our stay. The room was exceptional, very clean and spacious, with an octagonally shaped layout with a lovely view of the garden and pool area. Breakfast was great! We had an urgent request to have our breakfast prepared promptly and they exceeded our expectation. Will definitely be back.

Room needed updatng

Lovely property with great staff.

The staff at Coco LaPalm are very accommodating. The location is centralized on the beach and you can walk to access dining options, shopping area and local clubs.

A Nice Find on Seven Mile Beach

The hotel was as described. It's a nice place in an excellent location. Comfortable rooms with plenty of storage space including in the bathroom. Good towels for in room and beach use, water was hot with good pressure. Some of the outdoor lounge chairs could be replaced. Loved the shade under the almond trees. Always felt comfortable under there even when it got hot. My room did have a slight musty odor that improved over time. Front desk, restaurant, cleaning, security and bar staff were wonderful. My only real complaint is the lack of quality vegetarian options for lunch/dinner. Other than breakfast, I ate at other places where I could get better vegetarian options. Food/drink prices were in line with other establishments along the beach. Grocery store was within walking distance. The hotel has a lot of repeat customers which says a lot. I was glad that they don't blare music all day/night as I found on other parts of the beach.

Conveniently located on the 7mile beach. The property is quite old though.

Hidden gem

I’ve been going to Jamaica for years and have stayed everywhere, coco is my new favorite place

Beautiful property. The pictures online requires update. Staff very friendly and helpful. Area easy to walk to various hotels on the beach with restaurants. Gorgeous beach

Neat little resort, with friendly staff and decent accommodation. Not the most fancy, but clean and comfortable. Value for money was excellent. Would not hesitate to book again. The beach is fantastic, food is good and surrounding area loaded with options.

Bartender Almighty and my boy Kong kept me going ! Clean room every day close to beach.

My wife and I had a great experience

It’s like home away from home.

This is my 2nd time staying at Coco La Palm and it was just as magical as it was 12 years ago. The property has upgraded since my last visit a decade ago and I was still very happy to be there. I love that it is in the middle of everything. The staff are wonderful, helpful and very pleasant. I can't wait to visit again soon

The property is very clean and well maintained i would love to visit back as soon as possible love it

the entire staff was very warm and treated us like royalty - definitely will be back!

Coco has been my go to place for many years. It's not the fancy-fancy place but they do great with what they have. The beach is a 10 and that's why you go.

Small resort. Good restaurant. Close to many other dining options. Wish they had beach umbrellas, shade was sometimes hard to find.

The property is well-ran and in a favorable location. I was very satisfied with my stay and would recommend it to others.

Good service

Grwat place for tge price. Our room was nice and clean. Drinks are expensive and service is good but slow as is all of Jamaica. We have already booked a return trip next year friendly

This place is good just to lay your head. The rooms are very Outdated. I didn't know they still made spring mattress. The staffs are great, outside the property is clean, access to the beach and walking distance from the town. However its time for the rooms to be updated.

CocoLaPalm is a very friendly, clean property. staff are all quite attentive, pools were clean and beach area is great.Our room service was very nice, bathroom clean, workiing safe in the room.

Lovely stay. Great beach. Prime location. Will repeat

Good place to relax on the beach. The rooms were pretty simple and clean. The staff - particularly Elvis and Romeo - were very friendly.

Very friendly staff at the reception, at the restaurant (dinner, breakfast, bar) and at the beach. Directly connected to the beach and walking distance to other restaurants along the beach, or by car to the restaurants at the cliffs, e.g. Rick`s Cafe. Continental Breakfast was included and for a la carte you get a $5 discount. The room was big. Had a balcony with no direct sun, but the beach is very close.

Clean, comfortable rooms. Friendly, accommodating staff. Terrific food and service.

Very intimate, relaxing and beautiful.

The staff is beyond amazing. They are sweet and remember what you like and they go the extra mile in everything they do. Love all of them!!

excellent management and staff