Cloud 9 Hotel Shisha & Cocktail Bar - Adults Only

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With a stay at Cloud 9 Hotel Shisha & Cocktail Bar - Adults Only, you'll be centrally located in Hersonissos, within a 10-minute drive of Star Beach Water Park and Stalis Beach. This hotel is 0.4 mi (0.6 km) from Malia Beach and 1.1 mi (1.8 km) from Palace of Malia. Make yourself at home in one of the 25 air-conditioned rooms featuring minibars and Smart televisions. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include luggage storage, a safe deposit box at the front desk, and coffee/tea in a common area. A roundtrip airport shuttle is available for a surcharge.

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
• A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

• Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from April to October.
• Pool access available from noon to 7:30 PM.
• Guests under 15 years old are not permitted at this adults-only property.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

The front desk is open daily from 8:00 AM - midnight. Guests will receive an email within 48 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Minimal age

17

Optional fees

• Fee for local cuisine breakfast: approximately EUR 7 per person
• Late check-out is available for a fee (subject to availability)
• Housekeeping is available for an additional fee
• Air conditioning is available for an additional fee
• Towels fee: EUR 2 per person, per week (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Greek

English

Romanian