City Suites Playa del Carmen
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Hotel Description
With a stay at City Suites Playa del Carmen in Playa del Carmen (Playacar), you'll be a 5-minute drive from Quinta Avenida and 7 minutes from Xplor Theme Park. This hotel is 1.9 mi (3.1 km) from Mamitas Beach and 4.6 mi (7.4 km) from Xcaret Eco Theme Park. Make yourself at home in one of the 56 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: MXN 31.12 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
- Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
- Enhanced food service safety measures are in place.
- Individually-wrapped food options are available for breakfast.
- Each guestroom is kept vacant for a minimum of 48 hours between bookings.
- This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
Special Instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Minimal age
18
Spoken Language
English
Spanish
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: MXN 31.12 per accommodation, per night
We have included all charges provided to us by the property.
You need to know:
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
- Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
- Enhanced food service safety measures are in place.
- Individually-wrapped food options are available for breakfast.
- Each guestroom is kept vacant for a minimum of 48 hours between bookings.
- This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
Special Instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Minimal age:
18
Spoken Language:
English
Spanish
Av. Balamkamche Mza. 30 Lt 4, Playa del Carmen, Mexico, United Mexican States. See map
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Hotel Description
With a stay at City Suites Playa del Carmen in Playa del Carmen (Playacar), you'll be a 5-minute drive from Quinta Avenida and 7 minutes from Xplor Theme Park. This hotel is 1.9 mi (3.1 km) from Mamitas Beach and 4.6 mi (7.4 km) from Xcaret Eco Theme Park. Make yourself at home in one of the 56 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 48 hours
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Guest accommodation is sealed after cleaning
- Cashless transactions are available
- Masks are compulsory at the property
- Food service has been amended for enhanced safety
- Essential workers only - NO
Property Alerts
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: MXN 31.12 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
- Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
- Enhanced food service safety measures are in place.
- Individually-wrapped food options are available for breakfast.
- Each guestroom is kept vacant for a minimum of 48 hours between bookings.
- This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Minimal age
Spoken Language
English
Spanish
Amenities
Highlights of your stay
Most Popular
Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Gym
Business facilities
Accessible facilities
Other
Elevator
Barbecue grill(s)
Coffee/tea in common areas
Laundry facilities
Free breakfast
Safe-deposit box at front desk
24-hour front desk
Business center
Wheelchair accessible parking
In-room accessibility (in select rooms)
Number of restaurants - 1
24-hour business center
Number of meeting rooms - 1
Number of outdoor pools - 1
Snack bar/deli
Free self parking
Number of coffee shops/cafes - 1
Pool sun loungers
Free buffet breakfast
Electric car charging station
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible on-site restaurant