Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: CZK 25.00 per person, per night
• Cleaning fee: CZK 300 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

• The seasonal pool will be open from May to September.
• Children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Cashless payment methods are available for all transactions.

Special Instructions

The front desk is open daily from 8 AM - 10 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests with Breakfast/Half Board plans must book meals in advance. The property charges mandatory transfer fees (via snowmobile).

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts cash
• Cashless transactions are available
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The property Chata Alice and Depandance charges consumption-based electricity fees.

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately CZK 150 for adults and CZK 100 for children
• Airport shuttle fee: CZK 300.00 per person (one-way)
• Airport shuttle fee per child: CZK 300.00 (one-way)
• Self parking fee: CZK 100 per night
• Pet fee: CZK 200 per pet, per night
• Service animals are exempt from fees
• Rollaway bed fee: CZK 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Czech

German

Russian

English

Polish