Castello Infinity Suites - Adults Only
9.4

Exceptional

23 Guest reviews

9.4
Exceptional
23 Verified Reviews
Read all reviews
Cleanliness9.2/10
Service9.4/10
Comfort9.0/10
Condition9.2/10
Amenities9.8/10

Main Street, Malevizi, Greece. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Banquet facilities
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Hotel Description

With a stay at Castello Infinity Suites - Adults Only in Malevizi, you'll be on the beach, just a 1-minute walk from Agia Pelagia Beach and 14 minutes by foot from Psaromoura Beach. This beach hotel is 13.6 mi (21.8 km) from Heraklion Port and 13.3 mi (21.4 km) from Heraklion Archaeological Museum. Make yourself at home in one of the 28 air-conditioned rooms featuring minibars and LCD televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Hotel policies

Minimum guest age is 18

Green Key (Foundation for Environmental Education)

Caters to adults only

Professional property host/manager

Pets not allowed

Check-in from: 3:00 PM
Check-in by: anytime
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available
  • Cashless transactions are available
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 30 per accommodation, per day
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know
  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests under 18 years old are not permitted at this adults-only property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
Special Instructions
Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Long-term renters welcome
  • This property uses solar energy
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Property Registration Number 1040Κ015A0174201
Minimal age
18
Spoken Language

German

Portuguese

Greek

English

French

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Entertainment

Non-smoking

Banquet facilities

Other

Elevator

Concierge services

Free breakfast

Safe-deposit box at front desk

Multilingual staff

24-hour front desk

Full-service spa

Spa treatment room(s)

Steam room

Number of restaurants - 1

Number of meeting rooms - 1

Number of hot tubs - 1

Free self parking

Number of bars/lounges - 1

Terrace

Couples/private dining

Private winery tours

Banquet hall

Dock

Uncovered parking

Outdoor entertainment area

Outdoor furniture

Wheelchair accessible – no

Hotel reviews

9.4
Exceptional23 Verified Reviews
warning-sign.svg
Cleanliness9.2/10
Service9.4/10
Comfort9.0/10
Condition9.2/10
Amenities9.8/10
10/10
Exceptional
Alejandro, 07 Dec 2024
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Outstanding stay!

10/10
Exceptional
Eveliz, 26 Jun 2024
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Beautiful new modern hotel. Suite room was 2 floors with private pool. Only downside was that specific room didn’t have a nice view. Staff was great. Overall amazing hotel steps away from the beach, Agia Pelagia. Nice small beach. Also walking distance to souvenir shops and tavernas. Hotel rooftop restaurant was amazing! Great food, wonderful friendly staff. 10/10

10/10
Exceptional
Amna Hamid, 03 May 2024
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Staff were very catering to guests and always accommodating. Staff were lovely and would come again, hotel was clean and right on the beach/coastline

10/10
Exceptional
George, 29 Aug 2023
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Where do I start I spent one day there but I’ve never experienced such hospitality there the staff the hotel manager Mr. George was nothing less than exceptional What wonderful place surrounded by amazing people and sites I will be definitely be back I even got a picture with mr george He greeted me with such respect and I’ll never forget my stay even if it just one day I recommend this resort for anyone to stay you won’t be disappointed Oh did I mention the food ?? Haha please try the blue crab waffle you won’t regret it

10/10
Exceptional
bulent, 07 Aug 2023
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Excellent brand new place in the best view, food is excellent as well.

10/10
Exceptional
David, 09 Jul 2023
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IMPECCABLE SERVICE AND BEAUTIFUL HOTEL!

10/10
Exceptional
Jeff, 07 Jun 2023
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The employees were amazing! So nice! They upgraded us to a suite! Great room! Loved it!

10/10
Exceptional
Karen, 17 May 2023
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The property was beautiful and new, and the view from our room was gorgeous. We also took a lovely Greek cooking class from the excellent chef. The staff was always helpful and friendly. We loved our stay!

10/10
Exceptional
John, 27 Apr 2023
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Castello Infinity Suites 4/2023

Staff was very friendly and helpful, spoke English, and treated us as if we were the only guests. The room with the balcony was exceptional, including the views. We did not want to leave the room.

10/10
Exceptional
Martin, 30 May 2022
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Superb room and service.

Fantastic hotel. The room was absolutely stunning with duplex split level, stunning design and decor plus outdoor private plunge pool. Topped off by great staff, and a very welcoming hotel manager. Superb! Definitely recommended.

8/10
Excellent
Luciano, 30 May 2024
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Hotel em Agia Pelagia

O staff do hotel é excepcional. Eles não medem esforços para ajudarem ao hóspede com o que for necessário. Como melhoria, eu sugiro avaliarem aumentar a área para o café da manhã, pois teve um dia que, por causa da chuva, não havia mesas suficientes para todos hóspedes. Aqueles que chegaram quando o salão estava lotado, o garçom solicitava para que fizesse o pedido do quarto e tivesse o café da manhã no quarto. Claro, isso sem custo adicional. Mas, acabou gerando um contratempo para os hóspedes, como eu e minha esposa.

10/10
Exceptional
Armel, 12 Aug 2023
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Super séjour

Super hôtel , service et personnel au top , Nous avons vraiment tout aimé , la piscine était très propre Merci à Paola pour ses services

10/10
Exceptional
GEORGES, 02 May 2022
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Chambre chic et trés confortable, piscine individuelle chauffée en avril, vue paradisiaque, lieu idéal pour se ressourcer. Le petit déjeuner est extraordinaire ainsi que le personnel. Les équipements et décorations de l'hôtel sont ceux d'un 5 étoiles. En revanche le service n'est pas celui d'un 5 étoiles, matériel de ménage et sac linge salle dans le couloir en permanence;linge de toilette humide pas changé systématiquement difficile à sécher à cette saison sans séche serviettes dans la salle de bain;pas de distributeur de mouchoirs dans la salle de bain;obligation de taper trés fort la porte de la chambre pour la fermeture ce qui est trés bruyant pour les chambres voisines.Malgré ces points facilement améliorables cet endroit est un petit coin de paradis!

10/10
Exceptional
Ignacio, 12 Oct 2021
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Precioso hotel con un maravilloso restaurante

Precioso hotel con un maravilloso restaurante

4/10
Poor
Fouad, 15 Aug 2021
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Mauvais service !!

Je ne conseil pas cet hôtel ! La carte pour entrer dans la chambre ne fonctionné pas on était obligé d’attendre 40 minutes devant la porte. La femme de ménage n’est pas venu durant 3 jours sur les 7 jours à l’hôtel. L’hôtel reste très beau, les chambres agréable et l’emplacement est vraiment bien situé. Mais le service est vraiment inexistant!!

10/10
Exceptional
Gonzalo, 20 Jul 2021
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100% recommended for couples

Without a doubt a magnificent experience to spend my last days of vacation in this boutique hotel. Very attentive and warm staff, very well equipped and brand new hotel. Large rooms with private pool. Recommended 100%. Thank you very much for the great stay we had with my girlfriend.

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