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Castaways Resort and Suites
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Hotel Description
With a stay at Castaways Resort and Suites in Freeport, you'll be in a national park, within a 15-minute drive of Taino Beach and Lucayan Archipelago. This resort is 0.6 mi (1 km) from Rand Memorial Nature Center and 0.9 mi (1.5 km) from Port Lucaya Marketplace. Make yourself at home in one of the 118 air-conditioned rooms featuring refrigerators. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Freeport? This resort has 580 square feet (54 square meters) of space consisting of conference space and a meeting room.
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Spring Break deposit: USD 100 per day for guests under 21 years old staying between 2 March - 31 April
We have included all charges provided to us by the property.
You need to know
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- At check-in, guests must provide a record of full COVID-19 vaccination.
Special Instructions
Guests must transfer via airplane and boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Optional fees
- Fee for full breakfast: approximately USD 8.99–18.99 for adults, and USD 6.99–8.99 for children
- In-room safe fee: USD 3 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- Spring Break deposit: USD 100 per day for guests under 21 years old staying between 2 March - 31 April
We have included all charges provided to us by the property.
You need to know:
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- At check-in, guests must provide a record of full COVID-19 vaccination.
Special Instructions:
Guests must transfer via airplane and boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Optional fees:
- Fee for full breakfast: approximately USD 8.99–18.99 for adults, and USD 6.99–8.99 for children
- In-room safe fee: USD 3 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
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Hotel Description
With a stay at Castaways Resort and Suites in Freeport, you'll be in a national park, within a 15-minute drive of Taino Beach and Lucayan Archipelago. This resort is 0.6 mi (1 km) from Rand Memorial Nature Center and 0.9 mi (1.5 km) from Port Lucaya Marketplace. Make yourself at home in one of the 118 air-conditioned rooms featuring refrigerators. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Freeport? This resort has 580 square feet (54 square meters) of space consisting of conference space and a meeting room.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
Property follows sanitization practices of CovidClean (Safehotels - global expert)
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Guests must provide health documentation
Guests must provide proof of COVID-19 vaccination
Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
Property does not offer onsite COVID-19 testing
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
- Property follows sanitization practices of Ecolab (3rd party expert - Global)
- Property follows sanitization practices of SGS (3rd party expert - Global)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Guest accommodation is sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is available
- Food service has been amended for enhanced safety
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Spring Break deposit: USD 100 per day for guests under 21 years old staying between 2 March - 31 April
We have included all charges provided to us by the property.
You need to know
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- At check-in, guests must provide a record of full COVID-19 vaccination.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Optional fees
- Fee for full breakfast: approximately USD 8.99–18.99 for adults, and USD 6.99–8.99 for children
- In-room safe fee: USD 3 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Amenities
Most Popular
Free WiFi
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Transportation services
Other
Elevator
Conference space
Breakfast available (surcharge)
Laundry facilities
Garden
Library
Safe-deposit box at front desk
24-hour front desk
Business center
Porter/bellhop
Designated smoking areas
Area shuttle (surcharge)
Number of restaurants - 1
Conference space size (feet) - 580
Conference space size (meters) - 54
Number of meeting rooms - 1
Free reception
Number of outdoor pools - 1
Designated smoking areas (fines apply)
Number of bars/lounges - 1
Number of poolside bars - 1
Babysitting or childcare (surcharge)
Designer stores on site
Shopping mall on site
Art gallery on site
Vending machine
