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Casa Neptuno
Removed from My wishlist
Removed from My wishlist
Hotel Description
With a stay at Casa Neptuno in Mahahual, you'll be a 1-minute drive from Mahahual Beach and 5 minutes from Costa Maya Port. This guesthouse is 1.4 mi (2.3 km) from Mahahual Lighthouse and 2.3 mi (3.7 km) from Maya Chan Beach. Make yourself at home in one of the 6 guestrooms. The front desk is staffed during limited hours. Free valet parking is available onsite.
Important information
You need to know
- Only registered guests are allowed in the guestrooms.
- Alcohol is not served at this property.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
The front desk is open daily from 7:00 AM - 11:00 AM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, mobile payments, and cash
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age
18
Optional fees
- Credit card charges are subject to a surcharge of 4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
You need to know:
- Only registered guests are allowed in the guestrooms.
- Alcohol is not served at this property.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions:
The front desk is open daily from 7:00 AM - 11:00 AM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, mobile payments, and cash
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age:
18
Optional fees:
- Credit card charges are subject to a surcharge of 4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
With a stay at Casa Neptuno in Mahahual, you'll be a 1-minute drive from Mahahual Beach and 5 minutes from Costa Maya Port. This guesthouse is 1.4 mi (2.3 km) from Mahahual Lighthouse and 2.3 mi (3.7 km) from Maya Chan Beach. Make yourself at home in one of the 6 guestrooms. The front desk is staffed during limited hours. Free valet parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
No alcohol served onsite
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Contactless check-in is available
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Essential workers only - NO
Important information
You need to know
- Only registered guests are allowed in the guestrooms.
- Alcohol is not served at this property.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, mobile payments, and cash
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age
Optional fees
- Credit card charges are subject to a surcharge of 4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Concierge
Entertainment
Smoking areas
Other
Garden
Front desk (limited hours)
Designated smoking areas
Free valet parking
Off-street parking
Wheelchair accessible – no
