Property Alerts

You'll be asked to pay the following charges at the property:

• Christmas Day (25 December) Gala Dinner per child: COP 2 (from 1 to 8 years old)
• New Year's Day (1 January) Gala Dinner per child: COP 12 (from 2 to 11 years old)
• Valentine's Day (14 February) Gala Dinner per child: COP 5 (from 4 to 9 years old)
• Gala Dinner on 24 December per child: COP 10 (from 3 to 8 years old)
• For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.
Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Special Instructions

Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Minimal age

18

Optional fees

• Fee for local cuisine breakfast: approximately COP 4 for adults and COP 4 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Spanish