Canopy by Hilton Cancun La Isla

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With a stay at Canopy by Hilton Cancun La Isla in Cancun (Zona Hotelera), you'll be steps from La Isla Shopping Mall and a 3-minute drive from Aquaworld. This luxury hotel is 2.8 mi (4.5 km) from Iberostar Cancun Golf Course and 3.8 mi (6.2 km) from El Rey Ruins. Make yourself at home in one of the 174 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

You need to know

• Pool access available from 7:00 AM to 11:00 PM.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can access their rooms with a mobile device.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 18 years old
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a smoke detector and a security system
• This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately USD 31 per person
• Pet fee: USD 75 per pet (varies based on length of stay)
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish