Canadas Best Value Inn & Suites Charlottetown

7.8

Very Good

1014 Guest reviews

7.8

Very Good

1014 Verified Reviews

Read all reviews

Cleanliness8.0/10

Service8.4/10

Comfort7.6/10

Condition7.6/10

Amenities7.8/10

Reasonable price, comfortable bed. My only complaint was. That the bathroom sink did not drain properly.

good stay

Great spot for the price.

The quiet area along with the conveniently located nearby the mall and local shops

Another beautiful stay :)

They have been more than kind to us for the past 5 years :) will always go back, especially because the management really cares about their customers and employees!

Value

Room was clean some aspects very dated, silicone caulking around bathroom sink and tub poor

The room was clean, smelled great and well-equipped. The staff were very friendly and accommodating. And on top of all these, it includes breakfast.

Nice breakfast. Good location fornwhat we wanted

Mold on the bath surrounder

All good

Second time staying here both times pleasant

Had an excellent stay!

Great for the cost. Breakfast wasn’t great.

Beds were hard, and pillows were very lumpy. Carpet in the room was full of salt stains (we stayed in february when salt is heavily used). Our room only had 1 washcloth for a 2 day stay with 2 people. When I asked the desk about getting more, they told me they had none left and they could offer a small towel instead. Housekeeping did not come freshen up the room during our stay, no new towels or empty garbage. I came very close to leaving to find a better hotel to stay at for the weekend. Breakfast was horrible. Options are very limited, and food was discusting. Eggs were rubbery. Sausages and potato wedges looked like they had been sitting there all day, even though it was only 9am. Only other options for food were yogurt, oranges and bread/bagels, and pouches of instant oatmeal. Table I sat at to eat was sticky. This place was definitely not worth the price I paid

The food was great

Room was very large with small sink, coffee maker, toaster etc. so good for a longer term stay. room was very clean. Staff very friendly and helpful. the sidewalk was icy and only way to get from room to reception was to go outside. Still, area was well plowed after a major snow event.The hot breakfast choices were cold, but can opt for also cereal, breads. Overall, nothing fancy but good value and well located. .

Male counter attendant seemed a little short tempered and unwilling to approach my situation with initial willingness to help. Manager was easy to talk to. Hotel had alot of falling snow and had entrances blocked off.

Breakfast was good with two choices of meat.

I like staying there. Great place

The breakfast was delicious, the rooms clean and warm, and staff were very friendly. Thank you for a lovely stay.

Little dated but clean and safe and priced just right.

GREAT FOR THE PRICE

Excellent service at the front desk. Clean and quiet atmosphere.

When I booked, I asked for an additional 2 hr late check-out, and was told that wouldn't be a problem. Only to arrive and be told that was not possible and the person wasn't authorized to say I could stay. I had to get the front desk person to contact the manager to get approval (again). Once the manager Ok'd it, the stay was fine, but it was touch and go there.

This property is a value for anyone traveling to PEI. We live on the north shore and had the first flight out at 5:20am, so we decided to stay the night before. Unfortunately, our room was freezing cold when we checked in, so turned the the heating unit on and let it run for about an hour. Still didn’t get enough heat in the room to be comfortable. I let the front desk know and they checked things out and decided to switch us to another room, which we immediately could tell a difference in temps for warmer!😊 I appreciate it!

Quick and easy check-in, restaurant with good food and service right off the lobby. Good size room with a balcony

Affordable, nice and clean

We have stayed here before and for the price, will stay again. Rooms are clean, older but have had a ‘facelift’. One of the 2 beds was broken this time, very lopsided, felt as though I was going to roll onto the floor but arrived too late at night to bother going to the desk.

Staff were all awesome, helpful and friendly. Enjoyed the jacuzzi tub in our room. Nice birthday getaway.

With hot breakfast included the value is truly wonderful!

We had a great time staying here and customer service was awesome too. We surely stay if we ever get to visit PEI again.

Good little spot for a few nights. Lots of parking, close to the mall and multiple restaurants. The room was clean and staff were friendly.

Great in everything that you need

Nice stay, great breakfast!

I booked the king room with jetted tub and it was very cold. My guest and I waited a bit to see if it would warm up, but it did not. The service desk rep was very understanding amd checked the room herself and agreed it was cold, and changed us to another room, the temperature was not turned on in this room but we waited to see if it would warm up after another hour or so and still very cold. We end up having to leave because of how cold it was.

The only issue I had was with the tv remotes. Otherwise all good.

Great stay!

Was pleasantly surprised. It really was great value.

Loved everything. Staff very friendly and close to shopping mall

Very nice staff. My room needed some things to be fixed, but was clean. Definitely could use some upgrades. Im not fussy, but i dont think i would stay here again unless there is some work done.

Property needs a refresh in some areas. That said it is well priced and located for a short stay

Nice

Driving

Location is great

Found this place was very handy to everything. The only problem we had was our first night our cable was not working. We stopped at the office and one of the lovely staff came right over and fixed it for us. After that everything was great for the rest of the weekend. Will definitely be back next time.

Nice folks

2nd stay and will be staying again in the near future.

Very helpful staff

Had a great meal in the pub. I would stay there again.

Great location for our stay Room was very spacious and met all our expectations

This room was so clean and spacious, it even had a back patio door with grass space. We loved all the added items (dish soap, sponge, glasses) that made travel with small children easier. The location was great, right near stores and main roads. Breakfast was decent.

When we arrived at the property they informed us that locals weren't actually allowed to stay at their hotel and tried to turn us away, even though we stay there all the time and we had already payed for our room. The front desk clerk made us wait 15 minutes while she "waited for management" to approve. Housekeeping approved. We feel very discriminated against and it isn't right. We actually stay here often and it's pretty rediculous.

Great clean place to stay

It’s an okay hotel. Did get food poisoning from breakfast food. Had to ask 3 times for the maids to come in and they still gave me a hard time. Will never stay here again

Never again

The staff were friendly and helpful. The room was filthy and in serious need of repair. Water damage throughout the room. The toilet was separated from the floor, the shower didn’t drain properly, stained towels and the floor was uneven and damaged. The heater was also very loud. I will never stay there again!

My room was in the second block of rooms, a little away form the main building, but easy walking distance. The room was basic, but clean. I would have liked a kettle as I'm a tea drinker, but made do with the coffee machine. The easy chair was not very comfortable for sitting for any length of time, but most people don't spend a lot of time in their rooms. It was quiet so easy to sleep. The on site restaurant and bar was convenient, and they gave a discount for hotel guests. Breakfast was ok, but could have been warmer, and an option other than sausages would have been appreciated. But all in all, a reasonable priced and pleasant stay.

The room was loud the heater in the room was extremely loud.

They charge hidden charges

It is a convenient location.

Good

Great customer service and support from all the staff.

Amazing staff clean convenient. Price was amazing.

It was great that is was pet friendly and we had direct access to the outdoors.

N/A

Staff unfriendly, not much parking in front of room like the pictures show. We have a half ton truck with a bike rack and no room for parking unless you wanted to park a ways away from your room which made us have to bring our bikes in the room and the room was small. Will not be back.

Stayed here before and always enjoyed our stay. Not a 5 star resort but has a lot to offer like a free breakfast that includes scrambled eggs, sausages and potato wedges. Really good location to shopping and eating, would not hesitate to stay there again.

Clean spacious rooms Great parking

Very convenient location. Good staff and good breakfast

I had a very early flight and asked for a wake up call and shared the importance. I received no wake up call.

.

Staff are professional, breakfast wasn't that fantastic, not much variety of meal to choose from.

Completely unexpected hidden gem. Best free breakfast ever. Scrambled eggs, sausage, homefries.

We stayed in a suite with a jetted tub and it was quite nice! King bed was in decent shape. Jetted tub was nice to have after a long day but malfunctioned a couple times (turned on by itself with no water inside). Bathroom was a bit run down but functional. Shower curtain was ripped in a few places and the rod was poorly mounted. TV was nice and large but the arm needs to be adjusted (TV seemed like it was going to fall off). Chairs provided in the room were flimsy and worn out and in serious need of repair. Location was excellent. Free breakfast was meh. Cold eggs, really old tasting sausages, really watered down juices. Everything else was as expected for continental breakfasts.

Happy with my stay. Met my expectations.

Everything was very good:)

Had everything I needed. Very comfy and clean. Would stay again. Price was great

Noisy

Nice Deluxe Room

We had a deluxe room with a jetted tub and king bed. I had not requested this so clearly it was an upgrade that I wasn't expecting. Very nice, thank you. The room was enormous. We ate in the restaurant downstairs and had a very good meal. We were with friends and we had a great one night stay.

Everything was perfect

Breakfast very poor rating

Great Room

Rapport qualité prix très bon

Clean .... affordable... a good place to rest ...

easy checkin

Good location.

Staff is really friendly and polite. Paid attention to our needs.

Great little inn. Room was comfortable and clean. They provide a complimentary breakfast which was excellent. We would definitely stay here again.

Very nice hotel (great free breakfast)

The room was very nice and the bed was very comfortable. Even though it is beside a busy highway it was quite at night. They offer a happy hour in the bar/eatery and a great hot breakfast (included in your stay). We stayed in the upstairs suite(no elevator), large 55" TV with jetted tub and a full bathroom. Lots of space to move around and a 2 seat with table balcony off the room. All in all we would for sure stay here again. The staff was very friendly and helpful in anything we asked for. Everything you need is in the area. Ex. Tim's, MacDonald's, shops , gas and golf courses. You get what I mean!

Reasonably good accommodations. Breakfast options limited but sufficient

Tiny room, outdated, stained towels, limited plug ins, shampoo but no conditioner, breakfast dismal.

Awesome place to stay great staff great rooms. The only thing the was not the best was the breakfast but I’ve had worse. Overall great will be staying there again as my Daughter is going to UPEI so they will be seeing us again very soon. Thank you to the staff.

overpriced dump

Very old building and facilities. Need to be renovated.

The room was nice and big and it was clean. The bed and pillows were comfortable. The room had a kitchenette that was very old and in poor shape. Gave an otherwise decent room a not so great feeling. We didn't use the kitchen.

Calling for some assistance to the front desk 3 times and was disconnected. Told by the person I did get in the restaurant that the person at the front desk was just busy.

Clean rooms and well maintained.

Our room was very spacious & clean. The lounge was good & the food was well priced.

The room was clean but had a very noticeable pet odour

Was a very large room with full kitchen.

straightforward stay, clean, comfortable bed, shower was good and everything worked.