Bürgenstock Hotels & Resort – Palace Hotel

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Located in Ennetbuergen, Bürgenstock Hotels & Resort – Palace Hotel is on a lake, within a 5-minute drive of Hammetschwand Lift and Burgenstock. This 5-star hotel is 11.8 mi (18.9 km) from Chapel Bridge and 13.3 mi (21.5 km) from Swiss Transportation Museum. Make yourself at home in one of the 109 individually decorated guestrooms, featuring MP3 docking stations and minibars. Your memory foam bed comes with down comforters and Frette Italian sheets. LED televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers. Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Ennetbuergen? This hotel has facilities measuring 23680 square feet (2200 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

You need to know

• The seasonal pool will be open from May to September.
• Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Parking height restrictions apply.

Special Instructions

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
• Noise-free guestrooms cannot be guaranteed
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Guests have access to the spa facilities (pool, sauna, etc.) at Buergenstock Hotel & Alpine Spa, located approximately 0.25 miles (402 meters) away; an entrance fee of CHF 100 per person, per day applies.
• Children under 16 years old are allowed in the SPA area and must be accompanied by an adult.

Minimal age

18

Optional fees

• Airport shuttle fee: CHF 450 per person (one-way)
• Airport shuttle fee per child: CHF 450 (up to 17 years old)
• Self parking fee: CHF 40 per night
• Valet parking fee: CHF 40 per night
• Extended parking fee: CHF 40 per night
• Pet fee: CHF 60 per pet, per night
• Service animals are exempt from fees
• Late check-in fee: 100-percent of room rate for check-in between midnight and midnight
• Late check-out is available for a fee (subject to availability)
• Crib (infant bed) fee: CHF 50 per night
• Rollaway bed fee: CHF 225 per night
• Facilities fee: CHF 100 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Arabic

German

Russian

English

Italian

French

Hungarian

Romanian

Spanish