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23 Jun 2025
Monday
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24 Jun 2025
Tuesday
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2 Adults - 0 Child
1 room

Borneo Beach Villa & Suite
7.8

Very Good

347 Guest reviews

7.8
Very Good
347 Verified Reviews
Read all reviews
Cleanliness7.6/10
Service8.0/10
Comfort8.2/10
Condition7.4/10
location4.6/10
Neighborhood6.8/10
Amenities7.2/10

Precinct Dillenia, Kota Kinabalu, Malaysia. See map

Parking available
Dining services
Concierge
Entertainment
Beach services
Non-smoking
Childcare
Accessible facilities
Elevator
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See map

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Hotel Description

With a stay at Borneo Beach Villa & Suite in Kota Kinabalu (Karambunai), you'll be within a 5-minute drive of Nexus Golf Resort Karambunai. This beach hotel is 18.3 mi (29.5 km) from Imago Shopping Mall and 11.5 mi (18.5 km) from 1Borneo Hypermall. Make yourself at home in one of the 129 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private furnished balconies. 40-inch LED televisions are provided, with satellite programming available. Conveniences include safes and desks, and housekeeping is provided on request. Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. Free self parking is available onsite.

Hotel policies

No cribs (infant beds) available

Car recommended

Events/parties not allowed

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 3:00 PM
Check-in by: anytime
Minimum check-in age: 21
Check-out by: 11:00 AM

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MYR 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know
  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • A car is recommended for transportation to and from this property.
Special Instructions
There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in instructions and lockbox information. Guests can access their accommodation through a private entrance.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Onsite parties or group events are strictly prohibited
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
21
Optional fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Malay

English

Chinese (Mandarin)

Amenities

Most Popular

Parking available

Dining services

Concierge

Entertainment

Beach services

Non-smoking

Childcare

Accessible facilities

Other

Elevator

Concierge services

Barbecue grill(s)

Hiking/biking trails nearby

Garden

Children's pool

Safe-deposit box at front desk

Multilingual staff

Free newspapers in lobby

On private beach

Wheelchair accessible parking

Number of outdoor pools - 2

Free self parking

Terrace

Golf caddy

Golf cart

Wheelchair accessible (may have limitations)

Well-lit path to entrance

Hotel reviews

7.8
Very Good347 Verified Reviews
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Cleanliness7.6/10
Service8.0/10
Comfort8.2/10
Condition7.4/10
location4.6/10
Neighborhood6.8/10
Amenities7.2/10
2/10
Poor
Amanda, 02 Jul 2024
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There is no signage for reception on arrival at this property. You have to ask the guy on the gate which way to go, then he has you do a semi check in there, which holds everyone else up trying to enter the property. After checking the room we decided not to stay, this hotel is definitely not a 4 star as advertised, more like a 2 star. Rooms are very run down. There was no lounges around the pool only table and chairs, which didn't make the area very inviting to sit around. The only facility it has is a small cafe, where the food is very average to say the least. Would definitely not recommend to anyone.

4/10
Poor
Liew, 24 Jan 2024
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It is kind of inconvience for the stay as the area is huge, you need travel from one place to another just to get into your room. BUT you will surprise to see there is private steam room or jaccuzi in your master bedroom, which is first of it kind compare with other hotel suite. BUT then i am VERY unhappy with how they spam us with their never end whatsapp message. which they have NO RIGHTS to contact us in such way. Our phone number for sure has been abused. There is lot of other way to communicate with customer, but kindly ask for permission before you choose to do that, keep sending us repeated msg or even promoting your SPA with diffirent number does not help us felt we get spammed by the hotel. But staff are helpful here, sadly maybe the way how their management choose to operate included sending us all those unwanted message is questionable, kindly review. This is the first hotel that doing such, even AFTER we inform them please do NOT bothering us anymore but they STILL doing it.

6/10
Fair
Chan Shiang, 01 Jan 2024
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The hotel is old and requires an upgrade. I stayed at the beach front villa, it has a nice view though.

6/10
Fair
Muhammad, 29 Dec 2023
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Things I did not like during my entire stay: It was too much out of the way so no grab was available on regular rates; Not too many options available for food; No wifi availability; Lights did not work in the pool, so couldn't use it at night.

8/10
Excellent
Marie, 05 Oct 2023
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Our stay was pleasant. The rooms were pretty and the views were amazing. Some things around need fixing and maintenance is due for so many things. However the staff and service were excellent.

6/10
Fair
MD ZULKARNAIN, 07 Jul 2023
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Stayed here a few years ago. This time around apart from the cafe, the villas are barely maintained especially the exterior roofs, walls and ceilings.

2/10
Poor
Sungjin, 10 Apr 2023
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이용 후기

정말 모든 것이 느리고 불친절 하였으며, 택시 불러달라고 한 갓도 시간을 틀려서 곤락하게 만들었고, 조식도 맛이 없고 방 바닥 청소가 잘 안되어 있어 발바닥이 금방 더러워지고 세면대 변기 등 뭉이 잘 내려가지 않아 너무 뷸편하였삽니다. 프론트 메니저는 시종일관 불친절로 대응 했고 경관과 경치는 좋은 것과 반대로 마음 편안히 지내러 갔던 곳에서 마음 불편하게 있다가 왔습니다.

10/10
Exceptional
Gavin, 18 Mar 2023
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Lovely idyllic setting, perfect for a relaxing break from the hustle and bustle of the city. This was our second visit to this resort and I would not hesitate to come back again. Hopefully the SeaView cafe will be open then as this was a big favourite with my family. Highly recommended.

10/10
Exceptional
Maslina, 17 Mar 2022
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The beach and view

8/10
Excellent
Farizah, 09 Jan 2022
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Nice view...but don't enough parking tq

8/10
Excellent
Nora, 30 Dec 2021
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Good for Family & Friend gathering

4/10
Poor
Chong chen, 05 Dec 2021
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The wave n beach is nice. 2 night in full villa but inside is run down. The toilet tab is broken, toilet flash is not function well, door to beach area is jammed, the tilam are not flat, you can feel it is in out of shape. Cannot sleep well. For double bed. Single is ok. Unit 122. Breakfast menu are same. For 3rd night we move to half villa . The top floor making a lot of noice . Pulling or moving the foot sound or pulling table n etc. 2am you still can listen ppl jumping . I stay 3 rd floor 4th floor ppl no concern what time.

8/10
Excellent
Glory, 27 Oct 2021
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Happy stay

Very happy with my stay. Based on my bookings. However, maybe the slide flap door should put a little bit of grease for smooth opening.

10/10
Exceptional
Sharon, 19 Oct 2021
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Private pool.. Not 1 but 3! Suitable for family with kids.. We'll definitely coming back again!

8/10
Excellent
Raflianah, 18 Oct 2021
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The staff there is friendly ❤️And the view is nice

It was amazing holiday .thank u❤️

8/10
Excellent
Verified traveler, 29 Mar 2021
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Fun n Joy holidaying

Relaxing and would come back soon.

4/10
Poor
Arfian, 30 Dec 2020
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Needs more tender loving care

The place needs a lot of maintenance work to be done. At check in, we had power trips, hot water not working, stove not working, the staff was prompt enough to fix most of it.

10/10
Exceptional
Verified traveler, 24 Feb 2020
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Nice location, next to the beach with water sport equipment for rent

10/10
Exceptional
Verified traveler, 11 Feb 2020
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The view is stunning!

10/10
Exceptional
Verified traveler, 01 Feb 2020
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Room was clean, room was prepared on time & attentive staffs 😁

10/10
Exceptional
Verified traveler, 24 Jan 2020
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I really like the room and the peaceful atmosphere of the hotel. The staff is very friendly and helpful. The room they gave us was comfortable had a great view. The hotel has nice grass areas with plenty of shades where you can relax.

2/10
Poor
Najmeddine, 30 Dec 2019
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Terrible and costly experience in this resort

This is Outdated resort located far from the attractions. The rooms smell terrible. The food was awful, but you had no choice if you don’t have your own transportation. It is an overrated resort and it can’t not be 4 star. I rank it as a 2 star resort. I have to admit that the staff were great and they helped a lot in our accommodation. Overall it was a terrible and costly experience.

6/10
Fair
Verified traveler, 29 Dec 2019
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Pool closes at 7pm and the staff need to learn better English

8/10
Excellent
Anonymous, 27 Dec 2019
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Surrounding view and beach are nice. Staff are polite. Housekeeping a bit slow in response but overall good service.

10/10
Exceptional
ika, 22 Dec 2019
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Peaceful

This is our second visit here. And will come again. This place is peaceful, and free from busy life.

8/10
Excellent
Mell, 18 Dec 2019
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Upgrade the property and cleanliness

10/10
Exceptional
Verified traveler, 12 Dec 2019
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Good place for leisure and relax.

8/10
Excellent
Verified traveler, 10 Dec 2019
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Good value for money

Here is an overview: - really good value for money - villa has aged - nothing major but it reduces the appeal of the place - villa literally metres from the beach - unbelievable - private pool is great - low water pressure - Malindo flight was delayed by 6.5 hours but hotel only allowed an extra hour for check out. Malindo offered no compensation - far from city centre - about 1 hour with traffic and no food delivery service - room service is very affordable for hotel std. Food was good. - activities were relatively. - hotel arranged private taxis which were very reasonably priced - no free shuttle to mosque for Friday prayer - breakfast - limited in variety

6/10
Fair
Lim, 08 Dec 2019
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Would like to suggest the food at the cafe should be reasonable then you will atract more people to come to have dinner or else they just do a bbq.

10/10
Exceptional
Verified traveler, 07 Dec 2019
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Simple beautiful property. Love the open beach right behind the villa.. makes it look like your own private beach.Love the adjoining swimming pool. Beautifully furnished. However, need some maintenance as the toilet bowl in the master bedroom feels like it will come off the floor and the lights outside were not working. There were two big cockroaches running around.Overall, it is a great place to stay except if you drive in at night,the road to the villas are so dark with no streetlamps or very dim lighting, easy to get lost and we almost gave up finding the villas.

10/10
Exceptional
Verified traveler, 28 Nov 2019
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Kids friendly, very nice private beach, great breakfast, free parking, nice service apartment

6/10
Fair
Verified traveler, 24 Nov 2019
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Breathtaking place, far but worthwhile if u DIY drive. The place need to hmm..taken care the small things (253) - wooden opening please fixed, bath tub - provide vacuum rather than broom/ dustband - sofa/ barstool has bugs....we have rashes after sitting..we lay our batik cloth on top... - have a lifeguard beach..customers feel safe..n appreciate more.. - please clean the all the beaches, gov sabah and everbody...seriously..this is your main assets attraction.. hope there improvement next visit:)

10/10
Exceptional
M., 23 Nov 2019
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. Very nice place rooms are bugs and Comfortable. Toilet was amazing but could use some maintance so that some of the equipment works. But It was above my expectation definitely come back again in the near future Room was just right infront of the beach which was nice. Thank you Far from town but thats what you get for wanting some peace and quiet. Breakfast was good but could have different choice from day to day would be good

4/10
Poor
Verified traveler, 19 Nov 2019
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The villa's themselves were nice, but not great. They could use an upgrade and the pool a better cleaning. However, the property itself was not my favorite. There was nothing nearby. The food was not good, and it would be nice to eat inside for breakfast. and it lacked any real services at BBV. Perhaps it was not the right trip for us, but it was not what we expected in the least.

10/10
Exceptional
Ng, 19 Nov 2019
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Good location and scenery. Great place for family trip. However, the cleanliness of the room need to be taken care, we found there was quite dusty on furniture. The whole hotel maintenance need to be upgraded and maintained, we found some rusty part on building and equipment.

8/10
Excellent
Verified traveler, 17 Nov 2019
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Great views from the room. Beautiful beach. Helpful staff

4/10
Poor
Verified traveler, 30 Oct 2019
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It was not a good decision to stay in this hotel. The toilet was clogged everyday and the villa was not well-maintained and whenever we go into the room we could smell something unpleasant - it was not too obvious but bad enough not to feel good for entire vacation.

8/10
Excellent
philip, 28 Oct 2019
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Beautiful Peaceful Resort

We had a wonderful stay at the villa. The room and toilet are very big, It even has a Jacuzzi bathtub. There are 2 tvs, one in the living room and the other in the bedroom but cannot be use. The program channels are not much but ok. The breakfast is quite ok, the same always. The reception is not a proper, it is at one of the villa, in other words it does not has a lobby. Cafe house also in one of the villa. They should turn one of the building (former Thai restaurant) into a cafe and lobby. There are more room for improvement.

8/10
Excellent
Verified traveler, 04 Sep 2019
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The beach Is amazing

6/10
Fair
Verified traveler, 03 Sep 2019
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It’s obviously run down with seemed to be little effort to keep it running. Permanent stain in the toilet, water pressure is low, curtains are old and unwashed. Despite all that the view from our villa is stunning and I love the fact it’s on the beachfront. The staff are all very helpful and friendly. The villa has a nice layout and spacious.

10/10
Exceptional
Verified traveler, 26 Aug 2019
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Borneo Beach Villas is the perfect getaway for travellers who want the peace and tranquility of a beach hideaway whilst still having easy access to Kota Kinabalu centre. The pool villa we stayed in was amazing. Located right next to the beach, a morning dip in the sea was a big favourite whilst our own private pool was perfect to escape the heat of the afternoon. My wife and children absolutely loved our stay here and it proved to be a very relaxing end to our visit to Borneo.

10/10
Exceptional
ahmadaizuddin, 26 Aug 2019
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Super nice room

4/10
Poor
Verified traveler, 24 Aug 2019
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Private Villa itself is peacefully located just by the beach but facilities are quite old and

10/10
Exceptional
Stephanie, 04 Aug 2019
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The beach front appartment we stayed in was very well equipped and maintained overall (A bit of mould in shower ). We had plenty to do in the apartment during a thunderstorm ie dvds, satellite tv, and games. Thank you to the owners. The local area itself is isolated rm 80 taxi to nearest off site shops or restaurants. On-site breakfast great, a la carte lunch and dinner extortionate prices compared to like for like restaurants. On-site convenience shop offers good selection of basic snacks, ice cream and drinks including beers. Fantastic clean beach, we had an awesome time body boarding.

10/10
Exceptional
Iftikhar, 20 Jul 2019
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Guests Perspective of Stay at Borneo Beach Villas

We had very happy experience of staying at North Borneo Beach Villas. The room was spacious, clean and with good sea view. Everything in the room was working. The staff were courteous and helpful. All in all we have no hesitation in recommending North Borneo Beach Villas for a quiet and relaxing holiday. Iftikhar Khan OBE

8/10
Excellent
Terence, 01 Jul 2019
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Great Weekend Getaway

Amazing sunset view, nice bed room, kitchen and toilet. Jacuzzi not working.

10/10
Exceptional
Verified traveler, 29 Jun 2019
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Amazing!!!

6/10
Fair
Phoo, 27 Jun 2019
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The only good thing is the view and the privacy of it. Villas are far from reception and they hv bad management over it. I suggest hving many golf carts instead of 2 big cars. We almost missed our flight bc the car was late. Pool closes at 7, and the bike rentals stopped around there too. We arent allow to ride bikes on the beach which defeats the whole purpose. Bad and disappointing food frm their cafe. Two stray dogs were just around our eating area.

8/10
Excellent
L.Ter, 09 May 2019
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Best feature is the private beach in front of the resort with stunning sunset and white soft sand. The main drawback is lack of food options as the resort is very secluded. The on-site restaurant only has very limited choices with mediocre food.

8/10
Excellent
Verified traveler, 18 Apr 2019
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Excellent location on the beach. The only drawback is that it is isolated.

10/10
Exceptional
Jeffrey, 14 Apr 2019
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Awesome

This is a wonderful place to stay and unwind. Well worth it! I plan to stay again.

10/10
Exceptional
Verified traveler, 23 Mar 2019
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Huge bathroom i have to say. Huge livingroom. And huge room. Perfect with kitchen and everything. Really nice seaview. The hotel itself huge. The staff is friendly. The breakfast is nice. A bit far from any restaurant. On my way to the hotel, i just take away food from restaurant near politeknik kota kinabalu and heat it using microwave inside the room. Perfect place to relaks.

10/10
Exceptional
ctishah, 05 Mar 2019
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The beach very clean.

8/10
Excellent
Verified traveler, 28 Feb 2019
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The beach in front of the hotel was very good, but it was inconvenient as the hotel was far away from shops and restaurants

8/10
Excellent
Verified traveler, 01 Feb 2019
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Love the location, beach, breakfast buffet and swimming. Had a steam bath in the room. Some of the buildings and facilities need some TLC.

10/10
Exceptional
Verified traveler, 31 Jan 2019
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Great suite. Nice environment !

10/10
Exceptional
Lena, 20 Jan 2019
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Love lazy days on the beach but one should know that you're quite isolated in the paradise...

10/10
Exceptional
Verified traveler, 15 Jan 2019
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Amazing beach and view. Room is very beautiful n spacious

8/10
Excellent
Verified traveler, 05 Jan 2019
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If you are looking for nice accommodations steps away from a beautiful and nearly deserted beach, I would highly recommend this place. Recommend renting a car as this place is a bit further away from the action.

10/10
Exceptional
Missnoiy, 20 Dec 2018
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Nice hotel..and love the nature also beach...

10/10
Exceptional
Verified traveler, 18 Dec 2018
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Well sorted, clean and comfortable rooms and apartment. Common pool was nice, but there were no toilet facilities, so you need to keep running back to your room if you have to go.

10/10
Exceptional
Verified traveler, 10 Dec 2018
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nice hotel

8/10
Excellent
Nicole, 07 Dec 2018
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Everything in the villas in good during our stay except in the early morning no electricity.. breakfast buffet is nice too

10/10
Exceptional
Sonia, 01 Dec 2018
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Very enjoy

Booked 2 villa for 1 night ..My nephew and nieces enjoying the beach and also the private pool provided..Worth to stay and very good location.. Definitely will come back again..

8/10
Excellent
Nurul Izzah, 26 Nov 2018
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Amazing place. Beautiful beach

10/10
Exceptional
Brian, 26 Oct 2018
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Huge rooms with all facilities, Seaview and great pool.

8/10
Excellent
Verified traveler, 01 Oct 2018
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Very quiet, great beach. Good service, surprisingly good range of food on the menu at Cafe considering the small number of guests during our stay, late September.

10/10
Exceptional
Eddie, 24 Sep 2018
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Nice villa by the beach with crystal clear water

Nice friendly staffs from the entrance to the exit. Nice beautiful suite with jacuzzi and steam room. Perfect view by the pool and fine sandy crystal clear water beach. Good food with flexibility in advance ordering.

8/10
Excellent
Amber, 15 Aug 2018
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Winfrey, Nice room beautiful view of the ocean and pool!

8/10
Excellent
Athirah, 09 Aug 2018
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TROPICAL HAVEN if you want a private pool AND the beach, then BBV is perfect. This was the case for me, my mom and my sisters for our all-girls trip. We were searching high and lows for such place and was on cloud nine when we managed to find one. We booked the Beach-front Pool Villa and though the price was quite steep, it was also value for money. The close proximity of the villa to the beach is to die for. Imagine waking up (and sleeping) not just to the sound of waves but also seeing the waves from the comfort of your own bed. The stretch of beach is clean and water is clear, the private pool is of nice size for a few laps whenever you feel like it. The villa was in beautiful and in good condition, clean with complete kitchen amenity. The lighting was cosy, both fans and AC are available. The main bathroom is big, with a jacuzzi tub, and rain-shower. Another noteworthy recognition is the staffs. They were very warm, friendly and professional. Their services are also fast and efficient. From the moment we checked in, till we checked out, every staff we met were smiley and hospitable. There are some room to improve though in terms of the resort’s facilities such as the restaurant and gardens. The restaurant has a satisfying list of menus but i wish for the place to maintain the tropical-vibe we get from the beautiful villa and surroundings. The garden could also do with better maintainance and seatings. Look at resorts in Bali/Lombok for inspirations 👍

6/10
Fair
Verified traveler, 31 Jul 2018
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Lacking

Service lacking, rooms needed maintenance. Distance to town and product as advertised on Last minute was deceiving

8/10
Excellent
Verified traveler, 12 Jul 2018
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Beautiful resort on the beach. A place to relax. Not great if your wanting to see the sights or do a little shopping. A bit far.

8/10
Excellent
Omar, 22 Jun 2018
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Close to the Beach, fantastic view escpically the Sunset, big rooms, one might see a Little Bit of insects in the bathroom, But its because of the door separating the bathroom from a small garden. In total it was pleasant to Stay in this Hotel

8/10
Excellent
CAROLINE, 02 Jun 2018
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Getaway from the city

Overall, it's a nice place to stay but needs to: 1. Service aircon in Master bedroom 2. Refill soap dispenser 3. Fix the lock of the main sliding door

6/10
Fair
Hyunmi, 15 May 2018
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3 out of 5

If u want quiet vacation, the location is good. Far from downtown like 40min away. Cleaness is not that good though.

8/10
Excellent
Mohammad faizal, 26 Apr 2018
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Just nice but need improvements

The villa was nice. Its just that the bath tub isnt funtional. And also the water pressure was too slow for us to take a bath especially when we travel with many people. And another thing is the aircond in the room super slow. But overall was ok. The beach was super nice.

8/10
Excellent
Verified traveler, 06 Apr 2018
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Nice environment with stunning view

Beachfront Villa Close to beach with ocean view Hotel staff are friendly Outlook is great If the facilities and room condition can be maintained in a good condition, it would definitely be our first choice when we visit bki again

8/10
Excellent
JEAN, 16 Mar 2018
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Needs a shop on site and eve entertainment.

Not enough to do there should be a shop in site they should hire Dvd’s As there is nothing to do in the evening. We had to keep asking reception for sun beds as they never had any out. There was no sun umbrellas so we had to use shade from The trees. The pool was lovely and clean and the beach as well.

10/10
Exceptional
Verified traveler, 23 Feb 2018
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Great place and staff. Beaches and ocean were great. Highlight of stay in Borneo

8/10
Excellent
Verified traveler, 17 Feb 2018
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Hotel surrounding is nice, view is beautiful. But inhouse facilities need to enhance especially the kitchen. There is unknown box in the cabinet, plates dirty and no dustbin. However overall it's a nice stay

10/10
Exceptional
Verified traveler, 31 Dec 2017
hotel-logo-v2.pngTraveller

We had a beach front villa that was right on the beach with a fantastic view and you could hear the waves day and night. The water was warm and the gentle waves were fun to play in. The little villa pool was also fun for the kids, but we spent most of our time at the beach. The staff was very helpful and attentive. The AC worked really well, but the villa could use a few updates and there was a fish smell from the previous renter that they could not remove. We burned insect coils which helped and the staff really tried to remove the smell and were sympathetic. The pictures on their website are accurate. The location is challenging if you want to go to town. We spent a lot of time sitting in traffic. But you are on the route out of town for tours out to Mantanini island for snorkeling and the Rieverbug--rafting and MariMari cultural tour. Which were all fun!!

2/10
Poor
Verified traveler, 29 Dec 2017
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NEVER NEVER STAY HERE AGAIN NOT WORTH FOR STAYING

THE WORST EXPERIENCE IN MY LIFE!!!! Very very disappointed with the check in service waited till 4:30pm to check in, given wrong apartment, given wrong room type, keep on changing room but wrong room type, service so bad, Dirty, NO PHONE LINE I HAVE TO USE MY MOBILE TO CALL THE RECEPTION, NO WIFI AS STARTED ONLINE BOOKING, kitchen no pot to cook, Receptions very rude, Breakfast so bad, bad experience during check out, hold the deposit 5 to 10 days and charge my credit card, this NEVER NEVER HAPPENED IN MY LIFE, OVERALL MY STAY LIKE NIGHTMARES, STRESSED AND NOT HAPPY AT ALL WITH ALL THE THAT I HAVE PAID.

4/10
Poor
Alice, 26 Dec 2017
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Bad smell in the whole unit that we occupied

There’s terrible smell in the hotel room. I think there’s nobody occupied for a very long time but the hotel staff failed to prepare the unit before our stay, ie to get rid of the smell before our arrival. The WiFi also not working when we arrived. The food there also no good that need improvement since they charged us at $40 ringgit I expect a certain standard but to our disappointment that it didn’t meet the normal standard.

10/10
Exceptional
SZE MAN, 21 Dec 2017
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Overall is great

Very nice villa, and the beach is clean n not much people, not noisy Staff is nice n helpful, they guide me where to go and eat.

8/10
Excellent
Verified traveler, 09 Dec 2017
expedia-logo-v2.pngTraveller

Nice n very close to beach Super n fantastic

👌👌👍👏 Nice n super experience Value for money

8/10
Excellent
Verified traveler, 08 Dec 2017
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A peaceful and beautiful retreat.

The villa we stayed in was beautifully appointed and I would have given them top marks if everything was working. One fan and one air con were not working. One other air con was barely working. Service was very friendly. Chef made a fresh pot of coffee when I pointed out that it was too weak. Far from everything but good if you are looking for peace and quiet.

8/10
Excellent
Verified traveler, 03 Dec 2017
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Very nice apartment with fantastic view.

The place is very nice and the people was very helpful and their service was excellent. It was really good value for the money. nice beach, very quiet!

10/10
Exceptional
bella, 24 Nov 2017
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Breathaking scenario, clean beach, comfortable.

Me,husband and kids were very satisfied with our stay. Definately will go again and will recomend it to others.

8/10
Excellent
Abigail, 01 Nov 2017
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Wake up to the sound of the waves, paradise

The villa is amazing, but there is not much around the area except the Nexus resort which has restaurants and bars and live music. We loved our accommodation but management need to improve their advertising on the website to mention that they do provide a full menu for breakfast. lunch and dinner. This was not made clear to us and we bought a lot of food to cook for ourselves which wasn't necessary. We also got conflicting information on several things, one being that we were told we could order anything we wanted from the menu and have it delivered to the room, but there was more than one menu, and when the food arrived the price was double and we were then told we had ordered from the wrong menu. We did not understand this and were not happy. This resort looks like it was once five star, but things have not been maintained to that standard. No garden lighting worked, no lighting out the front of our villa worked, there was no hot water in the kitchen and the lovely private courtyard garden off the main bathroom had been neglected and again had no lighting. Apart from these things, the resort was lovely, right on the beach and i mean, right on the beach, our own private lap pool, spacious comfy lounge, we would definitely stay again.

10/10
Exceptional
Junainah, 30 Oct 2017
expedia-logo-v2.pngTraveller

Very nice hotel facing the sea,

It's very good experience to stay close to the sea and hear the sound of waves. Its very very calming and can destress you for awhile. The hotel is big and spacious and clean too. But unfortunately no telephone in the room to make call to the reception which is quite inconvenience. But overall my stay at borneo beach villa is awesome. Hope to come back again some day.

8/10
Excellent
Chris, 23 Oct 2017
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I stayed in a Condo...on 2nd floor, great view.

Staff was great, breakfast really good. Very helpful about touring. The place isn't a hotel persay, it looks like vacation condos so my 2bdrm condo was well appointed. I was expecting a hotel room...it was way better with kitchen, on the beach, a short walk to breakfast...umbrellas, beach bags, etc.

8/10
Excellent
Nicola, 20 Oct 2017
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Fabulous rooms exceptional service. Recommend to anyone looking for peace quiet and full relaxation. Perhaps a little too quiet for me. Could do with a social area -bar.

8/10
Excellent
Verified traveler, 10 Oct 2017
hotel-logo-v2.pngTraveller

Some of the staff are not friendly.

the receptionist at the check in and check out counter was not friendly, unprofessional and not up to a resort standard services.

6/10
Fair
Yit Joon, 25 Sep 2017
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The toilet cannot flush, already inform but nobody come to repair till checkout

8/10
Excellent
Stacey, 18 Aug 2017
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Nice rooms and views but NO WIFI!!!

The apartment was great, really spacious, great bathrooms, nice kitchen, would've been good to have a TV in the bedroom though. The pool looked nice, we didn't have time to relax by it though as we were either out exploring KK or it was raining. The beach was nice, although it looked like while they attempted to clean up the beach the rubbish would just get left in piles so blow around again, rather than actually having the rubbish removed. The breakfast was ok. There were 3 big down sides though. 1- there was no wifi anywhere except reception and the breakfast cafe! Wifi should not be advertised in the bookings if it is not available in the actual rooms as that is a big deal for travellers who rely on wifi. 2- there was so much emphasis on being charged for damage or lost keys etc. it made us feel uneasy about staying there, as we entered the room there was a list of how much they would charge us for each item. I actually took pictures of things around the room that we may have gotten blamed for just in case! If we lost the room key it was 300riggit to replace it!!! A normal door key for 300!!!!!! The bond was 5x more than any other hotel as well! Very unwelcoming. 3- the location would be good if you just want to stay at the resort and not go exploring, although we wanted to visit KK city and go on adventures but it was a mission to get taxis or Uber's willing to go that far out of the city. Really ruined the mood a few times.

6/10
Fair
MAS, 20 Jul 2017
expedia-logo-v2.pngTraveller

Nice resort but lacks facilities

The design of villa is perfect but furniture is old. The resort lacks the basic facilities of any high ranked hotel. One villa was converted into cafe offering limited choices and restricted to Asian food.

8/10
Excellent
Frida Farah, 13 Jul 2017
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Breathtaking views

Amazing resort and the beach was clean and just a foot steps away. breathtaking views and you get to sleep with the waves lullaby. Overall I had a really relaxing time while I was there. The staff was helpful. Bu the Apartment unit I was in was not clean as I can see the dust under the bed. But overall, I was happy with the service and my stay there.

10/10
Exceptional
Kong, 28 Jun 2017
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Good place to unwind

Overall good

10/10
Exceptional
Rashmi, 27 Jun 2017
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Best Beach and view ever !

Most amazing and scenery view ever ! My second trip and still counting for more...

10/10
Exceptional
Mun yee, 25 Apr 2017
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Nice Hotel Close to Beach - Beyond Expectation!

I have booked for 2 bedroom beach front pool villa to celebrate my birthday and it turns up to be a surprise proposal by my fiance. Staff is very friendly, the check in process were pretty fast but check-out process need to be improve. The 2 Bedroom beach front pool villa was awesome, overall cleanliness is good and they provide sufficient kitchenware to those who wants to cook in the villa. Bathroom comes with Jacuzzi bath tub, only things is they don't provide in house slipper and coffee tea amenities. The water hose for the 2nd bathroom were not very strong and the swimming pool is pretty small and not very clean. However, the beach is very good. Crystal Clean Water and walking distance. Beware of baby crab and Jelly fish. Breakfast is good. Great varieties from 7-10 AM P.s. Found a lot cockroach at the garden during night time, and 1 came into the master bathroom on the very last day. Highlighted this to the staff during check out. This resort is located 25 - 30 mins out from town. You definitely need a car/transport to go out unless you want to stay there for your whole trip. Overall, i will recommend this to my friends and family. Thank you Borneo Beach Villas for the great exception proposal arrangement. Bravo Zulu

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