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03 Mar 2025
Monday
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04 Mar 2025
Tuesday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Best Western Plus Nottingham City Centre, you'll be centrally located in Nottingham, steps from Alea Nottingham and within a 5-minute walk of Rock City Nottingham. This upscale hotel is 0.3 mi (0.5 km) from Theatre Royal and 0.3 mi (0.5 km) from The Cornerhouse. Make yourself at home in one of the 91 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Hotel policies

Parking height restrictions apply

Property confirms they are implementing enhanced cleaning measures

Gap period enforced between guest stays - 72 hours

Professional property host/manager

Pets not allowed

Check-in from: 3:00 PM
Check-in by: 2:30 AM
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property follows regional sanitization guidelines We're Good To Go (UK)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Food service has been amended for enhanced safety

Important information

You need to know
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Minimal age
18
Optional fees
  • Fee for English breakfast: approximately GBP 13.95 per person
  • Self parking fee: GBP 15.50 per night
  • Rollaway bed fee: GBP 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Portuguese

English

Italian

Polish

French

Romanian

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Entertainment

Non-smoking

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Conference space

Breakfast available (surcharge)

Laundry facilities

Safe-deposit box at front desk

Multilingual staff

Free newspapers in lobby

24-hour front desk

Express check-out

Meeting rooms

Wheelchair accessible parking

Number of restaurants - 1

Snack bar/deli

Parking (limited spaces)

Self parking (surcharge)

Number of bars/lounges - 1

Electric car charging station

Banquet hall

Reception hall

Vending machine

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible meeting spaces/business center

Wheelchair-accessible on-site restaurant

Wheelchair-accessible lounge

Hotel reviews

8.2
Excellent931 Verified Reviews
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Cleanliness8.6/10
Service8.4/10
Comfort8.2/10
Condition8.0/10
location9.0/10
Neighborhood8.2/10
Value8.0/10
Amenities8.4/10
8/10
Excellent
Brian, 20 Nov 2024
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Good city centre hotel, very convenient, parking available nearby, and excellent breakfast. Like most city centre hotels, it can be a bit noisy at night. Great staff.

8/10
Excellent
Verified traveler, 12 Nov 2024
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Very clean and comfortable for a 1 night stay. No restaurant for evening meal or snacks, only a take out delivery. Good location for city centre.

8/10
Excellent
Steven, 31 Oct 2024
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Good Stay

Stay was good, hotel staff friendly and rooms were large and clean, it was local to my needs and will stay again

8/10
Excellent
Verified traveler, 18 Oct 2024
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Fire alarm trouble

A false fire alarm went off at 3.30 AM!! The last time I stayed at this hotel the fire alarm was going off every 5 to ten minutes in the afternoon. The hotel seriously needs to sort this out.

8/10
Excellent
Kin, 09 Oct 2024
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The location is good, walking distance to lot of eating places. Parking was an issue since the onsite parking was either Non existing or not available.

6/10
Fair
Nigel, 09 Oct 2024
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The location was perfect for a short to Rock City but hotel is far from perfect. Advertised as having a restaurant ... it does not. Car park only has 11 spaces. Rooms were very noisy. Fire alarm went of 3 times durinng the night and lift packed up.Arrived home totally shattered after a 2 night stay here.

8/10
Excellent
Lisa, 21 Sep 2024
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I chose this hotel as it was reasonably priced and had air conditioning. However there was no aircon in the room. I thought it was broken but when i informed the reception i was told that the system had been turned from aircon to heating. This caused a very uncomfortable nights sleep.

8/10
Excellent
Amy, 21 Sep 2024
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Lovely place, great location. Thermostat said 17 but in night was red hot. Comfy bed nice facilities

8/10
Excellent
Ian, 16 Sep 2024
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The location is central for most things, but the overall look at the entrance let it down

10/10
Exceptional
Elizabeth, 13 Sep 2024
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Best western brilliant in nottingham

10/10
Exceptional
Stephanie, 23 Aug 2024
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Great Two Night Stay in Nottingham

We had a great stay in the Best Western Plus Nottingham City Centre hotel. It doesn't look particularly special from the outside but inside we had a warm welcome in a large comfortable lobby. Our room was large with all facilities you could want. The bed was very comfortable anf the ensuite was equally spacious with a large walk in shower, one of the best I've come across. The breakfast is part of the room price and is self service and good. The staff wete friendly and helpful. I would recommend thos hotel.

4/10
Poor
Mat, 02 Aug 2024
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Poor visit Let’s hope we have a victories this wee

Overpriced, basic room, dirty windows and poor selection of condiments

6/10
Fair
Sarah, 17 Jul 2024
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The room was clean and comfortable. The staff pleasant but there were no options other than to climb steps to reception restaurant and bar and my elderly mother had difficulty. Also I wasn’t advised about the parking . The breakfast was not great either

6/10
Fair
Ahmed, 30 Jun 2024
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Not good value for money

Mattress was poor & AC sound was very high

6/10
Fair
Luke, 26 May 2024
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Not grea

Rough and ready

8/10
Excellent
Andrew, 24 May 2024
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The staff were extremely friendly and helpful. The room was well maintained and very comfortable. Only one issue. The noisy air circulation system which had no controls available. Not conducive to a good nights sleep. This was the only reason the hotel didn't get 5 stars all round.

8/10
Excellent
Emma, 17 May 2024
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Good but a little issue

It is really comfortable in the room, and smells nice in reception entrance, but being a wheelchair user I had to go through the back and up a slight slope to get into reception. The ramp to then get down is really small so my chair didn’t quite fit, the lifts are also really small. The chair just fitted in and my partner had to leave the bags on top of me so he fitted in too. Apart from that it’s really good.

10/10
Exceptional
Gary, 07 May 2024
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Great locations with parking available

8/10
Excellent
Sharon, 02 May 2024
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The property could use a little update ..But the staff at this hotel are amazing so friendly and helpful they made our stay so nice

10/10
Exceptional
Jane, 12 Apr 2024
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Great place to stay

Good sized room, very comfortable bed, only bad point was some noise from the water system.

10/10
Exceptional
Barry, 03 Apr 2024
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Lovely hotel,great location. Only issue was the parking. Had to park quite abit away

10/10
Exceptional
P, 24 Mar 2024
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Nottingham

all was good

10/10
Exceptional
Simon, 11 Mar 2024
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Great Locations, clean room

Great location, good size room, clean and tidy, looks like it's been refurbished recently. Will be back if we've got gigs at Rescue Rooms. : )

8/10
Excellent
Philip, 08 Feb 2024
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The rooms and services were excellent The only issues were noise overnight and the W Park voucher which we paid for did not work so we had to pay again

8/10
Excellent
Katherine, 20 Jan 2024
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Comfortable and central but noisy.

The hotel has a very central location which gives pros and cons. Our room was on the first floor at the front, which meant it was very noisy from trams (the glass shelves noisily shook each time) and late night revellers. The room was also very cold, despite aircon being on to a high temp. It had warmed up by the morning! Maybe a positive for a summer stay. Bed was very nice and comfortable and the room a good size. Staff were very friendly and helpful, especially with our car & parking.

4/10
Poor
Derek, 19 Oct 2023
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Hotel or Homeless Hostel

Disappointing to see that the Hotel is being used as a Social Housing stop gap with numerous youngsters wandering about in PJ's in the lobby throughout the day!

10/10
Exceptional
N, 19 Oct 2023
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Brilliant Stay

2 night stay to go to the theatre. Central hotel. This hotel was perfect. Large clean room with views over the city. Good breakfast with helpful and very friendly staff. Thank you x

8/10
Excellent
Carolyn, 13 Oct 2023
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Ballet Night at the Theatre

Friendly, helpful staff. Nice breakfast. Lovely breakfast room. Handy car for park which I pre- booked.

8/10
Excellent
Kevin, 13 Oct 2023
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Lots of dining options

6/10
Fair
Raechel, 29 Sep 2023
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Location of the hotel is great, however, no dining options other than breakfast available and room very tired looking and very basic .. ok for a night, but wouldn’t want to stay any longer.. all round very average , tired looking hotel, but pleasant.

8/10
Excellent
Helen, 08 Sep 2023
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Two Night Stay in September 2023

Dad and I booked two rooms for two nights as we were attending a show at the Theatre Royal. Overall the rooms were clean and spacious. The hotel is a stones throw away from the theatre. The showers were easy to use (buttons) and the complimentary bottled water, biscuits, tea and coffee was a bice touch. The beds were very comfortable. There was plenty of choice at breakfast. The staff were very friendly and polite.

10/10
Exceptional
Lesley Ann, 09 Aug 2023
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The hotel was much better than i expected. It didn’t look great from outside but inside was fine. The room was nice, bar area good & also a nice breakfast.

10/10
Exceptional
Megan, 03 Aug 2023
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Close to quaint Nottingham downtown

It was ok. Great location, close to fantastic sights. Nothing fancy but worked great for us. No parking in site but the lot was only 1 block away.

8/10
Excellent
Alison, 29 Jul 2023
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Location, location, location .

I picked this hotel for it's great location as it's ideally situated for city centre, Theatre Royal and for attending graduation at Trent University (all just a stones through away). (In my opinion) the hotel could do with some updating and I would probably rate it as 3* rather than 4*, but it was spotlessly clean (which for me is the most important thing) with very friendly staff. Nice breakfast too which was kept well stocked up. We were able to book a triple room which was a bonus as not all hotels offer a third bed (unless it's a sofa bed). The room was a decent size with a very good supply of tea, coffee etc. The air con wasn't very effective. There is a very small car park but spaces are limited so it's worth booking in advance. All in all a pleasant stay in a great location.

6/10
Fair
Richard, 23 Jul 2023
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Great location but disappointing overall

Good location and staff were lovely! However, the ‘car park’ needs a more accurate description as those few spaces were terribly awkward to park in and it was hot, noisy and smelly down there. The whole site should be non smoking as the smoke came up through our window from the smokers stood in the car park. The mattress and pillows were not comfortable or plump and the toilet seat was stained yellow and clearly needed replacing. I appreciate you’re paying for the location but I’d find a better hotel next time.

10/10
Exceptional
PE, 15 Jul 2023
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Nice place to stay

Was lovely hotel, great staff, tired in places, needed checking. No shower so hadn’t been checked, shower controls needed fixing, and what looked like a moth eaten part o the carpet. But still a fantastic place to stay, centre of Nottingham but still lovely and quiet, bed nice size and sooooo comfortable. The breakfast, good food, enough of it for a very good price

6/10
Fair
Verified traveler, 05 Jul 2023
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Basic Hotel, noisy location

Plus point, its very close to the theatre, restaurants & close to central shopping area Negatives, very noisy through the night as close to bars. Rooms are very basic incl bathrooms, unless you book superior rooms. Bed was saggy, not comfy. I have difficulty walking up stairs & so had to use the car park entrance into the hotel - seems to be used as a outside loo by passers by

2/10
Poor
Laura, 14 Jun 2023
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Poor

8/10
Excellent
Cameron, 14 May 2023
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Reception staff were very good & very friendly

10/10
Exceptional
Kimberley, 09 May 2023
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Room was clean and fresh. Staff very polite.

8/10
Excellent
neil, 08 Mar 2023
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Carpet in bedrooms need a good clean.

8/10
Excellent
David, 17 Feb 2023
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Room was tired looking, toilet seat was very yellowed (although clean) we stayed on a different side of hotel than previous trips and it was very noisy from street noise, we thought windows were open!!

10/10
Exceptional
Jennifer, 30 Jan 2023
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Enjoyed our stay, great hotel & staff.

6/10
Fair
Veysel, 07 Jan 2023
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Large room but bed air conditioning

Pros The room was big and fresh. Breakfast was ok but could be better. Bed was comfortable Cons Air conditioner was making an intimidating noise. I had to turn it off in the night so It was cold. There was no plug next to bed headboard. hair dryer was dirty because of remaining hairs and sticky surface.

8/10
Excellent
kiran, 07 Dec 2022
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As far as best western hotels are concerned this was one of the better ones. The rooms were spacious and clean. The bed was big and comfortable. The bathroom was very nice, the staff were excellent.

4/10
Poor
Sarah, 05 Dec 2022
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Don't bother booking!

We have just returned from having an over stay at your hotel & need to express how dissatisfied we were with the experience. First of all, at check in, we were informed there was no Resturant facilities, something which is clearly stated on your website and the hotel.com site, where we booked. Also the car parking facilities provided by QPark, state on your site it’s £11.50 for 24hours, but we got charged £12.50. Secondly, the best western is Nottingham is classed at a 4 star hotel! You are not a star 4 hotel, 3 star at most. No evening Resturant facilities, and a less than acceptable note on your information card, in the room, for ordering through deliveroo for food. Something we would have expected from a youth hotel, 2 star venue, not a 4star best western plus! The room was nice, clean and specious, not completely without fault. The lamentation at the bottom of the bathroom door was peeling off. The air conditioning was very noisy, so much so, we couldn’t have it on overnight. This made the room extremely cold, there wasn’t any extra blankets in the room either, so consequently I found it very difficult to sleep. Another unwelcome noise, came from outside. you expect noise from a city centre hotel, but this was off the scale! we were on the 4th floor and still could here every word people were shouting. it was like we had the windows open!

8/10
Excellent
neil, 14 Nov 2022
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Expensive

2/10
Poor
Brian, 04 Oct 2022
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Hotel ok for city centre 3 star hotel. We were on the top floor and the noise ( presumably from air conditioning units on roof) was terrible. Like trying to sleep on a plane. It went on all night. As we were only staying one night no chance to change rooms but nobody should be booked into that room 603.

8/10
Excellent
Chessaly, 27 Sep 2022
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Great location for shopping and restaurants, but very loud at night.

10/10
Exceptional
Scott, 23 Aug 2022
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Was an ideal hotel to stay for a night lovely fluffy towels and comfy bed

8/10
Excellent
Liz, 19 Aug 2022
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The hotel was pleasant and comfortable

10/10
Exceptional
Karen, 30 Jul 2022
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Good hotel

The room is big and the bed is very comfortable. The location is good and the staff is very helpful. I will choose this hotel again if I go to The UK again.

8/10
Excellent
Verified traveler, 26 Jul 2022
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Notts Best Western Hotel is very nice.

All good, no issues. Would be nice to offer me an incentive for completing this survey.

4/10
Poor
Elaine, 07 Jul 2022
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Will not return

We booked onsite parking in advance, got there and parked in their car park, then at reception were told they had over-booked the car park and we would have to move our car to a car park about half a mile away. Room was ok, but no soap in the bathroom hand-wash dispenser - not great given that covid is still doing the rounds. The Crowne Plaza opposite is much better - but unfortunately full when we needed the room.

8/10
Excellent
Verified traveler, 03 Jul 2022
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nice city centre hotel

A nice hotel city centre hotel - very convenient for local attractions.

8/10
Excellent
Verified traveler, 01 Jul 2022
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The only complaint I have is the bathroom, water pressure very low, no way could I have washed my hair, shower only a dribble. Very close to tram stop and Theatre Royal

8/10
Excellent
paul, 30 Jun 2022
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A nice hotel, very cental and good value for money.

4/10
Poor
Wayne, 29 Jun 2022
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Terrible

Wont go back - Couldn't let the water out the bath due to plug not working. Couldn't sleep as the water for the toilet kept running. With the aircon off there was still a constant hum and before even getting in the bed you could see how warped the mattress was!

8/10
Excellent
Natalie, 26 Jun 2022
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Very clean and tidy. Rooms a little outdated and bed not super comfy but ok for one night. Great location to city centre and friendly staff to welcome you on reception.

8/10
Excellent
Claire, 17 Jun 2022
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Overall good

The overall experience was good the rooms are nice and the breakfast is good .However the greeting at reception could of been friendlier more chat anout your stay etc would of been nice and our shower gel was empty in the bathroom . Great for access to the royal concert hall around 200 yds some fantastic bars around to. Overall a good stay .

10/10
Exceptional
Expedia, 12 Jun 2022
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Comfortable Stay

I had a very pleasant stay. Staff were really friendly and helpful. The room was very spacious and had everything expected to have in a nice hotel. The only thing missing was tea spoons There was a fair bit of noise outside until about four in the morning with people coming out of night clubs and getting taxis but it was a Friday night. Breakfast was buffet style but with plenty of choice.

10/10
Exceptional
Mark, 12 Jun 2022
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Efficient and speedy check in, friendly staff in all departments

8/10
Excellent
chikwunwike, 31 May 2022
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NA

10/10
Exceptional
Osama, 14 May 2022
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Nice n helpful staff

10/10
Exceptional
nicola, 27 Apr 2022
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Really nice comfortable friendly stay

8/10
Excellent
Sandy, 14 Apr 2022
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Happy Visit

Good central location. Breakfast was not the best, could of had a bit more variety on healthy options, staff were lovely.

8/10
Excellent
neil, 13 Apr 2022
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Ok

10/10
Exceptional
a, 11 Apr 2022
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Hotel fine, parking an issue

Hotel fine and well located, car parking & directions confusing.

10/10
Exceptional
Verified traveler, 06 Mar 2022
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Very good

So clean and a modern hotel

4/10
Poor
Paul, 03 Mar 2022
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Won’t return

Reception staff at check in not very welcoming, no smiles, stern faced, transactional type of greeting. Felt like I was disturbing them! Toilet was dirty, either the cleaners or the last guests urine still in the bowl! Room was bland and uninspiring overall. Wish I’d gone across the street to the Crowne Plaza!

8/10
Excellent
Catherine, 27 Feb 2022
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Great value & location

Great central location, lovely staff & great value breakfast. Would recommend for the reasonable price. But… Could do with plug sockets near the beds, hand wash in the bathroom & could feel a few springs through the bed!

8/10
Excellent
Manishkumar, 27 Feb 2022
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👍

2/10
Poor
Verified traveler, 17 Feb 2022
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Negative 4-star rating

I wondered how this hotel claimed itself as a 4-star when I saw our double room had no mini-frig and one light-bulb was burnt out. I asked your staff if we could have slippers, to my surprise I was replied that slippers were for superior rooms only. Ha! The worst part was as follows. We booked the room for 2 nights. On day 2 pm, when we returned to our room, we were astonished to see the room had been housekept with all our personal stuff including our food and an unopened beer, my razor, tooth-brushes and tooth-paste were gone. It was later found out that a staff had made a careless mistake by treating our room as a check-out one. Luckily I could salvage my razor and the beer only from the housekeeper. Having such experience, I give you a negative 4-star rating. You have already broken your goodwill.

10/10
Exceptional
David, 24 Jan 2022
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Lovely friendly staff, the room was clean

10/10
Exceptional
Leon, 20 Dec 2021
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A good place to stay.

Lovely room, clean, good space for the family, nice breakfast. Friendly and helpful staff. Great location.

10/10
Exceptional
Mark, 08 Dec 2021
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Well situated Hotel in city, friendly staff on reception, I didn't use the bar or restaurant but my colleagues did and said they were both very good

10/10
Exceptional
Christopher, 02 Dec 2021
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Very convenient to Theatre/Concert Hall

Very friendly and helpful staff. Almost next door to Theatre/Concert Hall. Sunny breakfast room.

8/10
Excellent
GORDON, 27 Nov 2021
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Excellent location for Theatre and Concert Hall. Five minute walk to City Centre shopping

6/10
Fair
Lyndon, 23 Nov 2021
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Overnight Stay

The location was good but the general standard of the hotel was just ok. The room looked dated and the bed was not great.

8/10
Excellent
Adele, 21 Nov 2021
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This was clean and comfy, ideally situated and when booking I requested a bathtub if possible and was so so pleased to find one in my room! Would stay here again.

10/10
Exceptional
Kristina, 15 Nov 2021
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Arrived at 1pm expecting to leave our luggage however we were able to get in the room straight away which was great! Freshened up & out to enjoy the city. Lovely big bed, clean & an overall enjoyable stay

10/10
Exceptional
Matt, 01 Nov 2021
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Great stay in the heart of the city

Very welcoming and helpful staff who were officiant at their job. Incredibly friendly staff at breakfast who remembered you and the breakfast was cooked well. Beautiful view of the city from our room. Really convenient location in the heart of the city and simple parking. As the car park at the hotel is small they have a deal with a multi-storey carpark a minutes walk away from the hotel that is very safe and secure. Also get it for a reduced rate for staying at the hotel. Highly recommend

6/10
Fair
DAVID, 01 Nov 2021
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Room was noisy and toilet bowl had faeces on it dried on outside we had to wait for our room

10/10
Exceptional
Wendy, 31 Oct 2021
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The hotel was fine

10/10
Exceptional
Karen, 22 Oct 2021
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Having arrived early for a funeral we were a le to check in early, freshen up before heading back out. The check in process was done online so only had to pick a key up, friendly staff on reception and in the bar later on for a nightcap

8/10
Excellent
Bram, 19 Oct 2021
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You get what you pay for

The bed was 2 large single beds together and you couldn’t move without the whole floor hearing the bed springs. The air con sounded like a jet engine. It wasn’t great but it wasn’t bad and overall probably worth what you pay, just have realistic expectations.

6/10
Fair
Verified traveler, 18 Oct 2021
hotel-logo-v2.pngTraveller

Average.

Average, at best, but no less. Fairly noisy, as expected with a city centre hotel, would likely expect more for the price and more quality also.

6/10
Fair
Darrol, 11 Oct 2021
hotel-logo-v2.pngTraveller

Not a 4 star as rated

Deffinately not a 4 star hotel. Needs a good update. Clean hotel but old. Dirty windows and windows didnt seal so got street noise all night. Receptionist was told and came up to fill the gap with stick on fillers. That didn't work but told nothing else could be done. Would not book again.

10/10
Exceptional
Verified traveler, 29 Sep 2021
hotel-logo-v2.pngTraveller

Perfect location

Hotel was clean and staff were friendly. Only had 11 car park spaces so i suggest emailing or phoning asap to secure one. Very close to city centre and everything is within walking distance. My only gripe is that they do not have many plug sockets and they are on the wall by the tv and there are none near the bed.

10/10
Exceptional
Frances, 03 Sep 2021
hotel-logo-v2.pngTraveller

Nottingham Theatre Stay

Stayed with two friends to visit the theatre, booked a triple bedded room and half expected a double bed + a single but we had 3 x single beds with ample space and a decent sized bathroom. Staff were friendly, on site parking was secure and accessible. Room and parking were excellent value for money and location for visiting the Theatre was excellent - the hotel is less than a 5 minute walk away

8/10
Excellent
Mrs M C, 27 Aug 2021
expedia-logo-v2.pngTraveller

It’s very central in a great position beside everything staff are friendly and my room was clean and comfortable only criticism is other guests were noisy walls felt paper thin

10/10
Exceptional
Jason, 22 Aug 2021
hotel-logo-v2.pngTraveller

Great hotel

Great service no problem checking in very central for Nottingham could not ask for better for the price

4/10
Poor
Neil, 22 Aug 2021
hotel-logo-v2.pngTraveller

Noisy.

The hotel was clean enough but the room was very basic. The bed creaked and the air con sounded like a jet taking off. The club and karaoke bar continued long into the early hours and despite turning our air con off you could hear a constant droning noise throughout the night. Maybe it was neighbouring rooms as the wall are paper thin. The staff that we met during our stay were excellent and so was the breakfast.

2/10
Poor
Angus, 15 Aug 2021
hotel-logo-v2.pngTraveller

Not Returning

did not sleep all night , noise from corridor. place was not 4 star by any stretch. carpet and curtain so old. room was horrid

8/10
Excellent
Verified traveler, 10 Aug 2021
expedia-logo-v2.pngTraveller

Staff were lovely. Hotel was perfectly clean. Excellent location. Everything you want from a city centre hotel.

4/10
Poor
Martin, 09 Aug 2021
hotel-logo-v2.pngTraveller

Poor stay

We stayed at this hotel for 3 nights. We were not told that our room would not be serviced throughout our stay until the second day of our visit. We were told that this was a management decision arising out of Covid. We pointed out that we had stayed in hotels in June and July this year where full service of the rooms was provided and that we had paid a rate at this hotel which we considered was based on full service. In view of the decision, the room should have been provided with facilities, toilet rolls, toiletries etc., for the 3 days which it was not. The room was sparingly furnished. The carpets were dirty and marked, the bathroom door was damaged, the room was dull and generally the hotel felt in need of renovation. There was a lot of noise at night. Only breakfast was served and any other meals had to be ordered through Deliveroo. The bar was poorly stocked. Hotel car parking was expensive. On the plus side the hotel is convenient for the city centre and the staff were excellent.

10/10
Exceptional
Angela, 25 Jul 2021
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Very good will be coming back again

8/10
Excellent
Kieron, 18 Jul 2021
hotel-logo-v2.pngTraveller

😀

Clean, tidy, efficient. Good location.

6/10
Fair
stephanie, 10 Jun 2021
hotel-logo-v2.pngTraveller

Average

i was a little disappointed with my room, it felt tired, worn, in need of some tlc, bed were made and could see dips on both sides, even with the bed made, it was very visual, as mattresses were old, relatively comfy but old, i just expected that little bit more. Staff lovely, welcoming, just the room was a little shoddy for the price, x

4/10
Poor
Darren, 07 Jun 2021
hotel-logo-v2.pngTraveller

Grubby

Bog standard big chain corporate blandness, breakfast designed by an accountant rather than a chef, so as expected really , but this best western 'plus' was pretty grubby, with expensive off site parking, noisy ineffective air con and virtually no water pressure on the 6th floor.

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