Excellent
14 Guest reviews
Jl. Basuki Rahmat No.127, Palu, Indonesia. See map
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With a stay at Best Western Plus Coco Palu, you'll be centrally located in Palu. Make yourself at home in one of the 126 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals not allowed
English
Indonesian
Free WiFi
Parking available
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Elevator
ATM/banking
Concierge services
Conference space
Laundry facilities
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business center
Porter/bellhop
Express check-out
Full-service spa
Spa treatment room(s)
Steam room
Sauna
Express check-in
Designated smoking areas
Number of restaurants - 4
Number of indoor pools - 1
Designated smoking areas (fines apply)
Free self parking
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Pool sun loungers
Karaoke
Ballroom
Banquet hall
Covered parking
Secured parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible lounge
Well-lit path to entrance
Not clean enough, pool staf is awful
Not as good as the name..
Brand New Hotel in Palu
New hotel. All facilities are in very good condition. It may be best now among all hotels in Palu.
For the low price, I’ll excuse the shortcomings.
For Palu, the BW cocopalu was probably great. From a NA perspective, it was half cut: 1. The AC thermostat was actually just an on-off switch. No matter where I set it, the AC was on. When things got too cold, I just turned it off. When too hot, I turned it on again. 2. The room safe didn’t work. The engineer couldn’t repair it and he agreed to replace it. Two days later, no replacement. It’s worth mentioning nothing went missing from my room. 3. Everything on Sulawesi was very inexpensive. Despite this, even their standard spirits were very expensive. A double of Johnny Black was more than one night at the hotel. 4. Spa treatments are highly advertised around the property so expecting a top experience was my mindset. They just don’t get notions of discretion, privacy, or decency. At least the price is right. 5. The staff were all very friendly but it was all but impossible to communicate in English. 6. Great breakfast buffet!!!
Good hotel in the middle of Palu
Amazing view, good cleanliness and delicious breakfast with various loval and international menu available, only one thing that bothers me, the sauna is rarely available while I always love to have a sauna before take a sleep
Best Western Plus Coco Palu | Hotel in Palu | Travala.com
Noisy neighbour's through most of the night - just had to live with it so not the rest I needed!