Banyan Tree Tianjin Riverside
7.8

Very Good

14 Guest reviews

7.8
Very Good
14 Verified Reviews
Read all reviews
Cleanliness8.8/10
Service7.8/10
Comfort8.8/10
Condition8.2/10
location10/10
Neighborhood8.6/10

No. 34 Haihe East Road, Tianjin, China. See map

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
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Hotel Description

A stay at Banyan Tree Tianjin Riverside places you in the heart of Tianjin, steps from Ancient Culture Street and 3 minutes by foot from Tianjin Guwu Market. This luxury hotel is 0.3 mi (0.5 km) from Wanghailou Church and 0.6 mi (0.9 km) from Guwenhua Jie. Make yourself at home in one of the 153 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Hotel policies

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 2:00 PM
Check-in by: midnight
Check-out by: 12:00 PM

Cleaning and safety practices

  • Essential workers only - NO

Important information

You need to know
  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
Special Instructions
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, mobile payments, and cash
Optional fees
  • Fee for buffet breakfast: approximately CNY 188 per person
  • Airport shuttle fee: CNY 500 per vehicle (one-way, maximum occupancy 7)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 402.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Chinese (Mandarin)

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Non-smoking

Childcare

Business facilities

Banquet facilities

Transportation services

Accessible facilities

Other

Elevator

ATM/banking

Concierge services

Gift shops or newsstand

Airport transportation (surcharge)

Conference space

Breakfast available (surcharge)

Laundry facilities

Garden

Children's pool

Safe-deposit box at front desk

Spa services on site

Multilingual staff

Free newspapers in lobby

Picnic area

24-hour front desk

Business center

Porter/bellhop

Full-service spa

Spa treatment room(s)

Meeting rooms

Steam room

Wedding services

Area shuttle (surcharge)

Number of restaurants - 2

Number of indoor pools - 1

Bicycle rentals on site

Free self parking

Train station pickup (surcharge)

Pool sun loungers

Lockers available

Banquet hall

Reception hall

Uncovered parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible on-site restaurant

Lifeguard on site

Well-lit path to entrance

Hotel reviews

7.8
Very Good14 Verified Reviews
warning-sign.svg
Cleanliness8.8/10
Service7.8/10
Comfort8.8/10
Condition8.2/10
location10/10
Neighborhood8.6/10
8/10
Excellent
Verified traveler, 13 Jul 2016
hotel-logo-v2.pngTraveller

Very Clean & Good Service

The most important aspect was the comfort of the hotel and the feeling of being home away from home.

10/10
Exceptional
Verified traveler, 29 Apr 2014
expedia-logo-v2.pngTraveller

Great stay

I had to go to Tianjin for business for 2 days. Chose another hotel that had good photos of decorative room at reasonable price so booked it. Big mistake and the next day left very disappointed. Room were dirty and cruby and the staff never smiled or looked happy. Booked in at the Banyun Tree and had a great stay. Rooms were clean and fresh, well appointed and staff were very freindly and helpfull. Nothing was a problem. Highly recommend to anyone.

2/10
Poor
Chang-Chi, 14 Aug 2016
hotel-logo-v2.pngTraveller

天津悅榕莊絕對不是真正的[悅榕莊Banyanjtree]

Banyantree Tianjin絕對把招牌放錯了建築物,完全沒有一點與Banyantree的特色連結,若一定要說有..就只有SPA,可惜了,又再次糟蹋了Banyantree的經典SPA,非常失望。 我們08/11住河東區香格里拉很棒,軟硬體服務具佳,08/12住悅榕莊,08/13住和平區的Ritz Carlton. 三個品牌都是世界知名品牌,也都傳承其該有特色,只有悅榕莊無法想像思考,請把我的名字列入它的黑名單吧!絕不會再回去住宿,可惜天津這麼有質量的海河沿岸被悅榕莊破壞了!

10/10
Exceptional
Yu Hsin, 08 Aug 2016
hotel-logo-v2.pngTraveller

令人滿意的住宿體驗!

很感謝前台的甜甜小姐 服務周到,很熱心,也謝謝酒店給我們升級了房間! 我們的房間是面河景的,客房空間大,床品很舒適,沐浴用品也不錯,一切都很滿意! 我們喜歡這酒店附近安靜,可以沿著海河週邊散步,蠻悠閒的! 有機會還願意再次入住! 唯一就是泳池和健身房太昏暗了,因為是在B1,採光差 ,提醒酒店應注意燈光問題。

4/10
Poor
Hawkins, 17 Jul 2016
expedia-logo-v2.pngTraveller

Good location with disappointing service

The hotel room is as good as its location. But the lobby service ( check-in / check-out , concierge staff) was disappointing and not reached the standard of Banyan Tree. There r many worthy hotels with nice location/room/service for staying in Tianjin City ( the same price as Banyan Tree) such as St. Regis , Shangri-La.

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