Banyan Tree Hangzhou

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With a stay at Banyan Tree Hangzhou in Hangzhou (Xihu), you'll be within a 10-minute drive of West Lake and Xixi Wetland Park. This luxury hotel is 0.2 mi (0.4 km) from National Wetland Museum of China and 1.9 mi (3.1 km) from Cai Shenmiao. Make yourself at home in one of the 72 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, designer toiletries, and hair dryers. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• Contactless check-out is available.

Special Instructions

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Minimal age

18

Optional fees

• Airport shuttle fee: CNY 600 per vehicle (one-way)
• Rollaway bed fee: CNY 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Chinese (Mandarin)