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04 May 2025
Sunday
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05 May 2025
Monday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Ascott Raffles City Beijing, you'll be centrally located in Beijing, within a 5-minute drive of Wangfujing Street and Forbidden City. This luxury aparthotel is 3.3 mi (5.3 km) from Sanlitun Road and 3.8 mi (6.1 km) from Tiananmen Square. Make yourself at home in one of the 165 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a business center, and express check-in. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).

Hotel policies

Property confirms they are implementing enhanced cleaning measures

Professional property host/manager

Property does not require health documentation at check-in

Pets not allowed

Check-in from: 2:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Masks are compulsory at the property

Important information

You need to know
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
Special Instructions
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Access to this property is strictly limited to registered guests at this time.
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately CNY 106 for adults and CNY 53 for children
  • Airport shuttle fee: CNY 944 per vehicle
  • Nearby parking fee: CNY 240 per day
  • Rollaway bed fee: CNY 244.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Chinese (Mandarin)

Amenities

Most Popular

Free WiFi

Airport transfers

Dining services

Concierge

Laundry

Entertainment

Non-smoking

Business facilities

Other

Elevator

Concierge services

Breakfast available (surcharge)

Laundry facilities

Safe-deposit box at front desk

24-hour front desk

Business center

Porter/bellhop

Express check-out

Express check-in

Free wired internet

Number of restaurants - 1

Number of meeting rooms - 1

Number of indoor pools - 1

Bicycle rentals on site

Airport transportation - pickup (surcharge)

Hotel reviews

8.8
Excellent59 Verified Reviews
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Cleanliness9.0/10
Service8.6/10
Comfort9.0/10
Condition9.0/10
location9.0/10
Neighborhood8.6/10
Amenities9.4/10
10/10
Exceptional
ChunMei, 18 Jan 2025
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Great for families.

10/10
Exceptional
Brian Rodolfo, 30 Apr 2024
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Toda muy bien, siempre escogería Ascott de nuevo.

10/10
Exceptional
Chin-Aik, 20 Dec 2023
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Everything was great! The only down side was I had to pay extra to get an upgrade! Wish it was a free upgrade!

8/10
Excellent
Matthew, 06 Dec 2019
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great stay

Nice and large one bedroom apartment. Has a washing machine/dryer which is nice when travelling. Bathroom is large. Room is very quiet. Mattress was a little firm for my liking and breakfast not at the same standard as a 5 Star hotel, but for the price I would expect it to be a better breakfast.

8/10
Excellent
Verified traveler, 05 Nov 2018
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Good location. Subway station is located in the same building.

6/10
Fair
Wayne, 13 Aug 2018
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It is located at a very convenient location and nicely built. However it may not be too convenient for business traveller which may require more business infra-structure . For example, Mobile phone signal is weak, in-room dinning has limited varieties, and each room only offers 2 bottles of water per day.

10/10
Exceptional
Verified traveler, 16 Feb 2018
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Great for a family holiday, much better than normal hotel room as you have living room, kitchen, washing machine etc. Wonderful experience.

8/10
Excellent
julian , 16 Oct 2017
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Nice hotel located near subway station

Nice hotel quite prices wired policy on breakfast where you only get one breakfast per room extra cost for second breakfast. Buffet breakfast is good though.

8/10
Excellent
Verified traveler, 05 Jul 2017
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great option, amazing location!

great option!

8/10
Excellent
Verified traveler, 11 May 2017
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Great location with amenities close by

Great apartment with everything you'd need with small supermarket and large mall down stairs. Staff were very helpful for all requests and our apartment was really comfortable

8/10
Excellent
Verified traveler, 18 Dec 2016
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Spacious, convenient and nice

- Conveniently located, the MTR is located within the adjacent Raffles City Mall - If you are not picky, you technically do not need to get out of the Serviced Apartment & Raffles City Mall for your daily needs - Great for family and business travellers - No in-house restaurant, so there is no in-room dining service. But in Beijing, you can order food from Sherpa as recomomended by the front desk, delivery right up to your doorstep.

10/10
Exceptional
Verified traveler, 17 Dec 2016
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Great location and easy access to airport or railway. short taxi ride to Sanlitun. Breakfast was respectable.

8/10
Excellent
Wayne, 21 Nov 2016
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Excellent apartment hotel with friendly staff

The apartment was clean and well appointed and the staff were friendly and very helpful with directions and translations.

6/10
Fair
Ying Wa, 23 Oct 2015
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A stay falling short of expectation

The sofa is poorly designed in the living room. It was hard and allowed very little space to sit with the big cushion placed on it, If you take away the cushion, it was still very uncomfortable to sit. The hotel offers no in room dining after work. This is inconvenient for the travellers who need to work until late hours. However, the quality of breakfast offered was quite good, the easiness to access the airport through AirPort Express is great too. All in all, given the cost and the space provided for the room, this is not a good value for money decision to stay there.

10/10
Exceptional
Yan, 08 Jul 2015
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The room was spacious and clean. The guest room was very quiet, though it lies in a crowded city region. The airport express was just at the neighborhood. Everything is perfect of this hotel.

10/10
Exceptional
Verified traveler, 27 Jan 2015
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Good choice for business travellers.

Pleasant stay for business travellers.

10/10
Exceptional
kkzen, 31 Dec 2014
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Excellent hotel in great location

The hotel is well-located with direct access to shopping centre and subway, without needing to get out of the building. The staff at the hotel is prompt in their service. The breakfast at the residence lounge is great, with good variety. I would like to also specifically commend one of the chef. He was very thoughtful in offering to close the window when he saw my wife was dressed only in thin sweater (it was winter time).

10/10
Exceptional
Verified traveler, 08 May 2014
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Great location

Excellent staff to check you in. The room was clean, quiet and had everything you needed. Easy to catch a cab at the corner or you are right across the street from the subway station.

8/10
Excellent
Hpysmetrvlr, 19 Mar 2014
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Great serviced apartment yet there is an issue

The serviced apartment is located in the heart of the city with a tube station at the basement of the building. The bed, unlike those with hard mattress in most Chinese hotels, was really comfortable, the pillows and the bed sheets are of good quality. However, there was an issue that bothered me. It was early March when the outside temperature was around - 2C to 5C. The thermostat inside the room, when turned on, went up to 29C even when I adjusted the mode from heating to cooling and set the temperature to 5C, In the end, I had to turn off the air conditioning in the room and opened the window to let in cool air. I hope the hotel would fix this problem.

10/10
Exceptional
Gina, 01 Mar 2014
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excellent location

I needed to stay close to a subway station and within easy commute to the airport, and the hotel's location is absolutely perfect! Great place to meet up with people for meals in the Raffles mall itself. Rooms are in excellent condition, and the service is great as well.

8/10
Excellent
Verified traveler, 01 Jul 2013
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Comfortable Stay

This hotel was incredibly accommodating for English-speaking travelers and for that I am thankful. The hotel offered adapters, bottled water, Internet service, and breakfast - all without additional cost. The onsite facilities were nice, upscale, and modern and I'd definitely stay there again.

8/10
Excellent
Verified traveler, 15 Nov 2011
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Good Location

This is a new service apartment hotel so everything was shiny and new, however I could imagine that unless it is well maintained, it could look a bit grubby down the road - there were some obvious economies in some of the finishes. The apartment hotel adjoins a very modern mall - plenty of shops and restaurants - you don't have to leave the building! The Forbidden City is a short taxi ride. Good variety of choice for breakfast but only 1 breakfast was included in our rate, we had to pay for the second which we found rather strange and unexpected.

4/10
Poor
Grauhar, 04 Sep 2011
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dull residence

This is nt a hotel but a dull residence, not so well located unless you are intested in shopping in the attached shopping mall. No service, no shop and just a so-so breakfast buffet. would not recommend fto visitors nor businesmen

10/10
Exceptional
Donna, 17 Mar 2010
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Great hotel - Great location

Great location - about 20min taxi ride from airport. Raffles City shopping mall attached to hotel - great variety of stores, food court and grocery store on bottom floor. Dongzeimen subway station just in front of hotel/ very clean and easy to navigate. Airport express subway line also just outside (if you don't have a lot of luggage). Hotel is less than a year old so everything is very modern. Our refrigerator was not working but was fixed the same day. Very nice gym facilities and beautiful pool. I would definitely stay here again and would highly recommend this hotel!!

10/10
Exceptional
Bertha Alicia, 18 Dec 2024
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Un hotel excelente. Bien ubicado, tranquilo.las habitaciones amplias limpias y con todo lo ofrecido. Lo único malo es que solicitamos habitación para 3, y había una sola cama queen. Tuvimos que pagar por una cama extra para mi hijo, y que estaba muy incómoda.

8/10
Excellent
Chi Yin Arthur, 03 Apr 2024
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Hot temperature

The room we were staying was extremely warm. Even if we set the room temperature to around 21, it still felt like 28 degree. We could not sleep at all.

10/10
Exceptional
Verified traveler, 31 Jan 2024
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Very comfortable and nice experience

The staff at the hotel are incredibly friendly and helpful, especially when it comes to housekeeping and serving breakfast. However, I have a suggestion regarding the breakfast service. It would be more convenient if breakfast could be provided as take-out. Although it is currently prohibited, some guests have been seen bringing their own take-out boxes to help themselves to food, and the staff has even been assisting guests in obtaining to-go boxes. I don't think that's their fault, but the rules need to be rectified. In addition, it would be helpful to have some coffee filters provided in the room since there is a coffee machine available. Overall, the hotel is very comfortable and enjoyable, and I would definitely come back again.

10/10
Exceptional
Verified traveler, 04 Jan 2020
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It is fine for the facilities and the service provided by the staff. The location is perfect!

8/10
Excellent
Verified traveler, 09 Oct 2019
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日本語は使えないが、スタッフの対応はとても良い。

10/10
Exceptional
Verified traveler, 19 Apr 2019
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Tolle Lage und eine wirklich erstklassige Unterkunft!

8/10
Excellent
Ming Wai, 20 Feb 2019
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滿意,會再入住

整體滿意,房間較預期細了一點,早餐食物不名熱,但鄰近交通及食肆方便,下次會再入住。唯獨枕頭過份軟而要求硬一點的,不過更換後都不太理想

8/10
Excellent
Verified traveler, 15 Feb 2019
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整體不錯。但廚房清潔度可再提升(牆面油漬)

整體不錯。但廚房清潔度可再提升(牆面油漬)

10/10
Exceptional
Sophie, 26 Aug 2018
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Superbe hôtel

Très bonne prestation. Nous avons pris une chambre executive (type F2 avec cuisine, séjour (télé avec ampli Bose) et chambre. Très belle salle de bain (douche + baignoire). Bon prix sur le site (1/3 du prix affiché dans l'hôtel). Personnels parlant anglais. La piscine est également très bien.

8/10
Excellent
Fabio, 31 Jul 2017
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The Hotel is part of the Raffles City shopping mall and has a direct access to the stores and restaurants, that is really helpful if you don't feel to go around the city for a meal ;) Rooms are good , service is good , breakfast is also good Easy to reach PEK airport ( 30 minutes without traffic , about 1hrs with some traffic)

10/10
Exceptional
María, 03 Feb 2017
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Great Hotel

Great experience, no complains at all. Good facilities, wide selection breakfast, nice spacious room, excellent reception staff very helpful. Dining room staff was also very kind. I definitely recommend it.

8/10
Excellent
Tamotsu, 13 Nov 2016
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スタッフがとても親切

寒いが部屋のコンデションがとても良い。 エントランスが分かりにくい。

10/10
Exceptional
Bunny, 25 Jul 2016
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360 degrees convenience

Just above airport express/metro station (Dongzhimen) and a shopping mall with a small supermarket and eateries. Very convenient for travellers with family, esp children. Will definitely come back again.

8/10
Excellent
Ming Wai, 30 Mar 2016
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Worth to stay

Will stay again when next visit. They provide free coffee drink at lobby. If can offer 2 free morning buffet will be better.

10/10
Exceptional
Seonpyo, 18 Aug 2015
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nice hotel location

This hotel is very convinient for everything. Location, it is locating deaprtment store/Lai Fu Shi. And B1 of department store is connecting to subway. Plus, nearby this hotel, sevaral subway stations and express bus terminal are located. Facilities are very modern and clean. I can't complain anything about this hotel except bit small GYM :-)

8/10
Excellent
たろすけ, 02 Aug 2015
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空港アクセスか最高です

基本仕様は長期滞在向けのレジデンスなので好みは別れるかもしれません。 私は、北京市内では同ランクの他のどのホテルよりもリラックスして過ごすことができ、大変気に入っています。

8/10
Excellent
Verified traveler, 21 Aug 2014
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有點貴但很舒服東直門最好的選擇

東直門就是一個不適合旅客的位置, 出差所以訂的酒店。位置就在客戶公司旁邊。 底下就有raffles的超市, 簋街可以吃宵夜和小吃,隔壁有良子可以按摩。總體而言機能性很高,但價格也不低。 需要抱怨的一點是ctrip及agoda同樣的價格是有含1份早餐的(雖然不好吃/80元一人)總覺得有點虧。

8/10
Excellent
C.W, 20 May 2014
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Nice Stay

定的100多平米的套房。地理位置好,房间干净,但是没有想象中大。不足之处有:1.本来想要询问房间usb口的情况 但是酒店迟迟没人来解决 最后还是我们自己搞定的。2.横向隔音很好 音乐比较大声 但是邻居也没有来投诉,但是!纵向隔音很不好 上下层住户会因为音乐震动而受到打扰。总体来说很不错 下次还会考虑入住!

6/10
Fair
Helen WU, 16 Oct 2013
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就在地铁,机场轻轨和商场上面出行、吃饭很方便。经济型酒店不够豪华,103平方还是觉得很小,不如万豪。

1、就在地铁,机场轻轨和商场上面出行、吃饭很方便。2、经济型酒店不够豪华,103平方还是觉得很小,不如王府井的万豪行政公寓(2012年新建的,很新,位置也好,离天安门广场也很近)。3、单早,再加早餐八十每人。早餐性价比尚可。4、婆婆过生日,2位老人正好过重阳节送了份水果。因为是新加坡人建的经济型酒店大概没有蛋糕师,大楼负一楼有面包新语。5、住的是2011房,面对高架,有点吵,没啥观景就是看高楼和马路。一直怀疑酒店是否给错房了,房间很小的,说是103平方米的,感觉只有70几。他们好像有2房和3房的,但hotels.com 上是没法订的,酒店说满房也没法升。住了万豪的大房子觉得这里特别不舒服。6、酒店的毛巾和浴衣也很旧,前台的小姑娘居然问我是不是要买毛巾。敢情你们就是给旧毛巾然后让客人自己花钱买新的,挺可恶的。不过他们的经理和服务生陪了不是,又给了新点的,算了,不计较了。7、酒店有儿童乐园不大,但孩子很喜欢,每天回来玩上一阵挺开心的。每天开到晚上10点。游泳池9点半就关门了,一般5星的酒店都要开到11点的。有两天都没游到。8、网站上明示是欧舒丹6件的,但酒店服务生说长住客才有6件,一般的客人只有4件。都一样是客人居然还差别对待,真是不可理喻。反正以后不会再住了。万豪虽然比它贵几百,但地段、服务和设施都好很多。

10/10
Exceptional
Verified traveler, 14 Jun 2013
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Great Location and Hotel is well-maintained

Hotel is well maintained and suuplied with kitchenwares. Location is great that is just across from the subway and airport express. Has a shopping center downstairs which you get to all different kind of restaurant and shops.

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