APX Darling Harbour

7.4

Good

945 Guest reviews

7.4

Good

945 Verified Reviews

Read all reviews

Cleanliness7.6/10

Service7.6/10

Comfort7.6/10

Condition7.2/10

location8.6/10

Neighborhood8.2/10

Amenities7.4/10

Great location Good size room No daily housekeeping

The place was very quiet and in a great location in the CBD, with everything at a short distance walk, including the light rail

What I like it's close to the Harbour. the surrounding area is not very welcoming & the reception is not what we see online when booking.. disappointed.

Room was clean and tidy handy to Chinatown

Good overnight stay

Just an overnight stay, while attending an event

Great location, easy booking

For the price, it did the job, but at a low level. Water pressure in bathroom shower was so low I couldn’t wash my hair my entire stay. If you are short you would struggle too. Water also kept changing temperature quite extremely. Wouldn’t want to have a child trying to use the shower as they would have to adjust the tap every 30 seconds (no exaggeration) Curtains extremely dirty. Hair (not mine) stuck to shower wall! Room smelt of cigarette smoke even though it was a non-smoking room. Ashtray on balcony was concerning. Only bin in room was in bathroom. Needs bin in kitchen considering full kitchen provided. Also, some kind of waste disposal option noting limited housekeeping. On the up side. Staff were responsive and helpful. Bed was comfortable. Decent location for accessing everything I needed. Probably wouldn’t stay again, just based on shower.

Staff were rude, unhelpful and unprofessional on several occasions. Wouldn't stay here again due to the staff.

Still waiting fir security deposit to be returned

I have still note recieved my 200 dollar security deposit back. Its been 11 days since my checkout. Another guest told be he had read many reviews about this issue and told me good luck getting youre deposit returned

Nice and close to Darling Harbour. Parking is very tight.

It was just near to the park and my children loved that

My first room had a very smelly odour and was dirty. The cooktop was a portable cooker with rusted elements you would pull out of the door. Very limited bench space. I asked for another room and it took 2 days to change. Finally got my new room after threatening to leave. Room was cleaner but tv didnt work. Had to wait another day for a new tv. Belcony air-conditioned was leaking water and i slipped on the tiles hurting my back and head slamming on the tiled floor. This complex has full-time residents on the higher levels and are not friendly. There were asian ladies coming to the foyer asking if i was staying here and if wanted extra services. They charged me a $200 bond which i agreed to pay. The day i was suppose to check out my flight got cancelled so i booked another night. They again asked for a $200 bond. Now 2 weeks later they are still holding onto $400 bond. PLEASE STAY AWAY

Money was taken from my account and still waiting for it to be put back into my account.They are quick to take but forever to deposit back into my account.There was no offer of upgrading our stay or an offer of a free night at their expense as it was their fault that money was taken from my account.

Good Value

Good value for money, big room, good kitchen facilities, nice ensuite, big out door balcony area. Good staff. Only negatives safe not working and quite noisy up till about 1am from party goers in Dixon st. We were on level 4 facing Dixon st.

Easy service

Always outstanding both the staff, the hotel and facilities.

Very quiet considering location

Dirty area, old furnished room, central location. Cockroaches in room and dirty sheets.

This proprty was a surprise. Nestled in brtween Chinatown and Darling Harbour it was convenient and accessible. The rooms were large, balconies were great and the bed was comfortable.

Happy

Good

Brilliant stay! Will definitely be back

Stayed for 3 weeks. Couldn’t be happier with our time here. Great location, friendly staff. If you are a couple travelling on a budget, but don’t want to stay in hostels (shared accommodation) I would highly recommend APX Darling Harbour.

No Service

Below average.. no one was at the reception around 10am on Sunday morning.. the iron in my room wasn't working and no one was answering their phone either.. very poor in service.

Great location. Room was nice, comfortable. Had problem calling, but staff fixed issue within a few minutes.

Great large rooms in a good location Will stay again

Basic and a bit outdated but clean. Comfortable bed.

I guess it’s not 5 star and doesn’t provide shaving cream and toothpaste… at least a tooth paste would be great.

Australia Day visit

Everything was good. We were celebrating Australia Day. We weren't in the room much but when we were it was quiet even though noisy activitieswere at our doorstep

Nice

Pathetic customer service

Service was absolutely pathetic, worse I've ever encountered. On my arrival the TV did not work in my room. No phone in the room to contact reception. Rang reception 4 x times from mb with no response. Hour later rang again and advised TV does not work. Receptionist came up to room, couldn't get TV to work and advised me there was nothing that could be done and will need to stay in room with no TV Asked to swap rooms and was advised all available rooms are still dirty and cleaners will clean following day! Asked for the duty/manager but he refused to speak to me. However he was liaising with receptionist. Will never stay here again!!!

The room was a good size

Room stunk of cigarettes the bathroom wasn’t the cleanest and the water pressure was none existent Location close to darling harbour but for price def not worth it

The internet was incredibly slow. If you put three people in a studio, expect the cot for the third person to be uncomfortable. It was like sleeping in a hammock.

GrI at location and stay!

Very nice stay

Good location friendly staff

Good part of city with parking and shops

Ok place to stay close darling harbour and town ,,, apartment very tired condition , Wi-Fi not great as keeps cutting out and we had no view so can’t comment on view

Upgrade

I arrived early and my room was not yet available. When I came back to check in my room was still being cleaned and was requested to wait another 15 mins. As a compliment for the wait, I was upgraded and was much appreciated. Room was very spacious and clean. Had a balcony . I can definitely come back here.

Convenient

Great location in the city. Lots of food options close by, especially in China town (2 mins walk). Quiet and clean room.

Friendly staff, executive apartment was spacious and clean. Convenient location.

Nice people

This place was great for the price you pay and the location. Roughly it was 2.5 times the cost of a bed in a hostel and you get a large room with a balcony, air conditioning and bathroom. There was even a washer dryer down the hall so I could do my laundry. It’s definitely not the Ritz, but it was worth every penny that I spent.

Left an item at the hotel and tried to contact via email but no response

Central and close to everything suited my needs

Extended our stay and asked to keep same apartment which was done in an instant.

Only complaint is that the air conditioner made a terrible noise, couldn’t sleep, otherwise is was an excellent location, very clean.

Booked a split room. Not a split room. Dirty room didn’t bother seeing reception as he was too busy on his phone. Or picking up food. Blanket was dirty. No housekeeping done.

The staff are amazing and are the cherry on top to this already great hotel.

Overall good. Property is aging a bit but otherwise fine.

Great location close to everything

Great location! Easy walking to restaurants, entertainment, theatre. Staff are really friendly. We stayed in a deluxe executive studio apartment. Really clean and spacious. Only down fall is NO hot water during our entire stay. If you have a third person sleeping on the sofa its terrible! Mattress is so thin that you sink in the middle and can’t move. Need a decent mattress. No blankets,extra pillows or tea towel in room. Apart from that we had a great time but be aware of those issue before booking so your not disappointed.

Overall a good place to stay. I’d stay here again.

Everything was fine except the mattress on the bed was thin and hard and older, should be updated. The couch sagged quite badly and I had to prop it up with a pillow underneath the cushion to keep it from sagging so much. Otherwise I would have rated the property as excellent as most of it was just fine. The room was quiet, clean and everything worked. They stored my luggage as my room was not ready when I arrived early, but I had no issues checking in when I returned at the appointed time. The fact that front desk is not manned 24 hours could be a bit of a problem, I had no issues so didn’t have to try to call anyone for anything.

No hot water

The hot water didn’t work so I had to empty out the kitchen bin and boil a kettle to wash myself in the shower. Still no response from them.

Like the location and accommodation met our needs.

Walkable

After booking I had read a lot of bad reviews about the place but that wasn’t my experience at all. The young gentleman at reception made check in and parking a breeze. His English wasn’t great but we figured it all out and with a smile. The room, number 33, was spacious and immaculately clean, clean bathroom, clean towels, clean linen, decent king size bed. Outside noise wasn’t an issue. The hot water took a few minutes to kick in but once it did it was good and had good pressure. Basement car parking seemed very secure, only problem is that it’s very tight going up and down the ramps. I’ve got an Outback and I wouldn’t want to drive anything bigger than that down there. Overall I was stoked with the place and in terms of value for money in that location it’d be hard to beat.

Convenient location with cheap price. Room is big and reasonably clean

Beautiful hotel great service and prices

Great location

Great location. Very large room with balcony. We reserved a king bed room but only got a queen bed. And the pillows were giant sized. Had a sore neck on the morning…

The air con was not working, so we froze the entire night, despite there being an air conditioner and also have not been refunded the $200 bond payment that they sprung on us on the day of check in.

I wouldn’t stay more than one night in this place. It was clean and comfortable enough but make sure you bring ear plugs with you as it’s very noisy. Outside the front door hotel entry was piles of garbage, not exactly inviting. The area is fine plenty to do and food options around, but if something better and cheaper comes up choose the other option. This place would only be good if you were going out on a weekend night and needed somewhere to stay close to your venue.

Great location for the night market

Was scared they were not going to refund the $200 damage deposit but they did!

No hot water

The hot water didn’t work. When I informed tye concierge he said that it sometimes takes 10 mins to come through. As if I should expect this. Ended up having a cold shower in a $400/night room

Comfy and plenty of space do you want me to do

Nice and clean, well insulated from noise Ac was cold and clean Tea and coffee fridge ironing board. Mattress was ok could feel springs otherwise was a good nights sleep

Trying to reach the hotel staff via phone was almosy impossible, the language barrier made thing extremely difficult. There was no communication regarding the value of the holding deposit so i was shocked to see what it was

This apartment hotel is very spacious and is close enough to public transport. Dining options are ample. The only thing I do not like is they take $200 deposit, no option for paying that in cash and it takes a long time for the deposit to be returned. If you like an area where there is a lot happening, things and people to observe, plenty of food choices then this place is perfect. The area is not quiet as such but the room is. I had a great restful stay with a full stomach.

Very last minute booking and they couldnt have been more helpful. Room was very clean, spacious and situated right in the centre of town so everything was within walking distance.Grdat place, reasonable rates and security deposit returned withi. 48 hours of departure.

The pictures look way better than reality and though the T&C said there will be daily room servicing, they only came once out of the 3 days they should have.

Location

Was in a very good location

Good rooms. I stay here often.

Great just a little noisy before 11pm but after that was fine

Room had a musty smell everytime you walked. Not ideal getting woken up early morning by maintenance personnel working in the corridor. I wasn’t aware that parking was additional cost of $50 a night.

Our first room had no hot water, when we called the desk they just said let it run for 5-10 minutes. Half our later still no hot water. We r Told the desk the next morning. We complained in person at the desk. We went out for our day. At 1 pm they expected me to drop what I was doing and come back to the motel because they were going to move us, obviously couldn’t fix the water! They were not happy when they had to wait for me to get back from my show I was attending. New room was next door, had hot water yay. But Not that great.

Liked the apartment It was bigger than a normal sized roof

Room was good - bed mattress had broken springs and needs changing

Great area

Good location

Good location but the room deposit is far too expensive still waiting for my refund

Good price and accommodating

Near everywhere .. walkable to many places and many good restaurant choices

No hot water just was like warm reception ions said they have a problem with it because it comes from several floors above Our split system we couldn’t get to work we told the reception they were comeing to look at it for us but they never came We didn’t get what we paid for

Biggest issue was no hot water! Despite the rest of the apartment being fine, the lack of hot water means I have to suggest avoiding this property. Check-in was fine, location is good, but not being able to have a hot shower is an immediate fail.

great place we enjoyed our stay very central

Amazing spot at the doorstep of the Chinatown night markets. Great for walking distance.

Perfect overnight stay in Chinatown

Couples trip for an Awards night. Great location and suited us perfectly.

Good spacious room. Friendly and helpful staff

Large room, convenient location, comfortable bed, clean bathroom.

Comfortable bed big verandah.

close to a lot of dinning options.

A bit disappointing

A bit disappointed, great location, good size room, but a bit tired and very lacking on room service. Paid extra for daily housekeeping, but there really wasn’t any, and on first day checking in, bathroom not particularly cleaning with a lot of hair from previous stays. One day towels were thrown on the bed and that was the extent of house keeping.

Good location, but disappointing

Great location, good size room and comfortable bed, tv service was a bit average and house keeping was non existent! Paid for daily house keeping, but should have gone for cheaper with limited as apart from one day it didn’t really happen. Maybe some clean towels thrown on the bed one day was classed as house keeping, this lets the property down! Also my room with no balcony faced a brick wall and didn’t get any sunshine and very little daylight. Rooms were good, but feeling a little tired, and bathroom had not been cleaned well and a lot of someone else hair everywhere

This property was amazing it was quiet and large and had everything we needed

Nice place at a great price.😁😁😁

Perfect location, lots nearby. Easy check in and secure parking options. Team were friendly and helpful.

Tired and Worn Out

Poor check in process and support, hot water slow and intermittent, 3rd bed is basically sleeping on the steel frame, freezing cold and mould growing in the rooms

This hotel has an ongoing problem with hot water in rooms. WiFi was also a problem.