Ambasciatori Hotel Mestre Venice, Tapestry Collection by Hilton
8.8

Excellent

41 Guest reviews

8.8
Excellent
41 Verified Reviews
Read all reviews
Cleanliness9.4/10
Service8.8/10
Comfort9.2/10
Condition9.0/10
Amenities8.6/10

Corso del Popolo 221, Mestre, Italy. See map

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
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Hotel Description

A stay at Ambasciatori Hotel Mestre Venice, Tapestry Collection by Hilton places you in the heart of Mestre, within a 5-minute drive of M9 Mestre Museum and San Giuliano Park. This hotel is 5.3 mi (8.5 km) from Port of Venice and 5.4 mi (8.7 km) from Piazzale Roma. Make yourself at home in one of the 83 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Mestre? This hotel has 1292 square feet (120 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Hotel policies

No rollaway/extra beds available

Professional property host/manager

Pets allowed

Only dogs and cats are allowed

Maximum number of pets per room 1

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Contactless check-out is available
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.20 per person, per night for adults; EUR 1.10 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

You need to know
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 April to 15 October.
  • Guests can access their rooms with a mobile device.
  • Contactless check-out is available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's HILTONHONORS mobile app before check-in. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city. On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Property Registration Number IT027042A1H369LKEJ
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 3)
  • Uncovered self parking fee: EUR 15 per day
  • Pet fee: EUR 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 10 per night
  • Hosted evening meal: EUR 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Italian

French

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Gym

Entertainment

Non-smoking

Business facilities

Accessible facilities

Other

Elevator

ATM/banking

Concierge services

Airport transportation (surcharge)

Conference space

Breakfast available (surcharge)

Television in common areas

Multilingual staff

24-hour front desk

Porter/bellhop

Express check-out

Meeting rooms

Express check-in

Number of restaurants - 1

Conference space size (feet) - 1292

Conference space size (meters) - 120

Number of meeting rooms - 2

Snack bar/deli

Parking (limited spaces)

Self parking (surcharge)

Computer station

Number of bars/lounges - 1

Internet access

Electric car charging station

Water dispenser

Shopping mall on site

Nature reserve

Uncovered parking

Garage

Off-street parking

Wheelchair accessible (may have limitations)

Hosted evening meal

Hosted evening meal (reserve)

Wheelchair-accessible path to elevator

Food and water bowls

Hotel reviews

8.8
Excellent41 Verified Reviews
warning-sign.svg
Cleanliness9.4/10
Service8.8/10
Comfort9.2/10
Condition9.0/10
Amenities8.6/10
10/10
Exceptional
Andy, 18 Feb 2025
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Great location.

A group of us stayed at this hotel rather than in Venice as it was much more cost effective. Only a 10 min walk from the Mestre train station or just over the road the 4L bus gets you to Venice in 20 mins. The room was spotless and the cleaner did a great job. Breakfast was ok and the bar staff were super efficient. We will stay again next year.

10/10
Exceptional
Gagandeep, 05 Feb 2025
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Very nice place to stay

10/10
Exceptional
Keishla, 04 Feb 2025
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Lovely hotel

10/10
Exceptional
Sanha, 07 Oct 2024
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Really enjoyed my stay at this hotel. I had forgotten that my checkout time was 11am and was late for checkout but they were so accommodating and helpful and had us check out an hour later without any penalty. Very safe and great restaurants nearby

10/10
Exceptional
Valerie, 20 Sep 2024
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Felt very welcomed

8/10
Excellent
Nicholas, 15 Sep 2024
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Overall pretty decent hotel. My only issue was the temperature of the room. Even with AC set at 17deg, the room remained at 25deg all night which made it tough to sleep.

2/10
Poor
Verified traveler, 16 Jul 2024
hotel-logo-v2.pngTraveller

Disappointed

Nothing was good during my stay at this hotel. I would recommed people to find any other place they can but avoid this hotel. 1 - During my stay the wifi didnt work, they would fix it during my entire stay. Wifi is essential in today's time, i missed very important work and meetings because of lack of wifi. 2 - I asked the housekeeping to change the bed sheets as they were dirty after the first night but they didn't ever do that, i could see visible dirty shoe prints on the sheet 3 - Both the elevators were out of order and we had to carry our luggage and stroller and baby down 3 floors without any help. Complete lack of hospitality!! Never had such an experience

4/10
Poor
Mauro, 13 Jul 2024
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We decided to stay here to avoid the hassles associated with staying in Venice city center, where you have to park your car outside the city, take a boat to get as close as possible to your hotel. It was a big mistake. The hotel is hard to find: no Hilton sign, hidden in a building, no matter if the building is at the very corner of the first block when entering Mestre. It took 10 minutes of driving around to figure out where to park and where the main entrance was (near the hotel, there is another hotel that is very well indicated). The area is absolutely (no kidding, I have lived everywhere in the world and there are few spots where I felt that ugly feelilng) not safe; you have to constantly watch your surroundings with a significant population of immigrants and people with unclear intentions. We initially thought the staff was (very) unfriendly because we had to adapt to local manners (each region has its own behavioral code), but after a few more days in the Veneto region with many positive interactions, we concluded that the Hilton crew was just unfriendly and cold. Let me be clear: they were not impolite, just very unwelcoming. The hotel is part of the Hilton chain and provides basic Hilton perks, nothing more. If you expect the typical "Hilton" warmth, you are in the wrong place. Maybe Hilton should invest in this property and provide some hospitality training for the staff.

10/10
Exceptional
Janae, 13 Jul 2024
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Excellent service and very clean rooms

10/10
Exceptional
Janae, 06 Jul 2024
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Great service

10/10
Exceptional
Fiesta, 15 Jun 2024
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Staff were very nice and helpful. Our room was very clean. Breakfast was very good.

10/10
Exceptional
Eunah, 16 May 2024
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The location was convenient to take a bus to Venice

10/10
Exceptional
Eladio, 26 Apr 2024
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Great place to stay with a great staff.

8/10
Excellent
Priscilla, 04 Apr 2024
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The property itself was great super clean modern design the area just needs as good of an update as the hotel

10/10
Exceptional
Tony, 20 Dec 2023
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Ambassadors Hilton Hotel

The hotel was fantastic. A very stylish and high end hotel and service. The staff are the best part. Very helpful offering personal tips for travel with buses, taxis and maps. Just beautiful people! Oh and the food was excellent too, loved the breakfasts.

10/10
Exceptional
Jacqueline, 06 Oct 2023
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Everything was great.

10/10
Exceptional
William Bole, 14 Sep 2023
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Recently refurbished. Staff were great. Cheery and helpful. Hotel was very clean and very comfortable. The breakfast was good with all you could need. Hotel is 10 mins walk from rail station and 20 mins from Mestre centre with its square and nice place to drink coffee and eat.I would certainly recommend this hotel

6/10
Fair
aurora, 16 Aug 2023
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The room smelled of chemicals (probably paint), room was barely furnished and zero decorations. Very few outlets and NONE near the bed. No hair dryer. When we asked for one, the receptionist said it should be attached to the wall in the bathroom!! Of ourse it wasnt, thats why we asked.The toilet stall was aquardly crowded in a small space right near the door and potentially get slammed by it. At breakfast, we were told we couldnt bring any food from the restaurant jn our room. When I asked how about the coffee, the manager told me I had coffe in the room. When I told Him that was instant not coffee he told OK but I had to bring back the cup! Also, they didnt want to take AMEX . The hotel is currently under construction as well. Lastly, during the late evening/night, the emergency/fire alarm went off but there was no anouncement offering any explanation/advice. I had to run in my pyjamas to the desk and ask. It was a malfunction of a sensor. Poor experience.

10/10
Exceptional
JEON, 19 Mar 2025
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정말 최고의 숙소입니다 베네치아에서 15분 정도 거리이고 위치도 좋으며 가성비라고 표현하기 어려울정도로 깔끔하고 좋습니다 최고에요

10/10
Exceptional
Elisabeth, 05 Mar 2025
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Wirklich gut

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