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Hotel Description
When you stay at Alua Helios Bay - All Inclusive in Nessebar, you'll be on the beach and 6 minutes by foot from Obzor Central Beach. This upscale property is 20.4 mi (32.8 km) from Sunny Beach and 25.4 mi (40.9 km) from Aqua Paradise. Make yourself at home in one of the 318 air-conditioned rooms featuring LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Hotel policies
No cribs (infant beds) available
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Pets not allowed
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Essential workers only - NO
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards, debit cards, and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Property Registration Number Н3-9ГЗ-5Ч3-Б1
Minimal age
Optional fees
- Fee for buffet breakfast: approximately BGN 14 for adults and BGN 10 for children
- Self parking fee: BGN 12 per day
- In-room safe fee: BGN 7 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Russian
Bulgarian
English
French
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Accessible facilities
Other
Elevator
Hair salon
Breakfast available (surcharge)
Laundry facilities
Garden
Children's pool
Multilingual staff
24-hour front desk
Full-service spa
Sauna
Pool umbrellas
Billiards or pool table
Number of restaurants - 4
Number of indoor pools - 1
Number of outdoor pools - 2
Snack bar/deli
Self parking (surcharge)
Number of bars/lounges - 5
Number of poolside bars - 1
Pool sun loungers
Terrace
Children's club (free)
Karaoke
Table tennis
Free WiFi (limited) device count - 2
Evening entertainment
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Lifeguard on site
Well-lit path to entrance
Hotel reviews
TravellerTravellerNext to the sea
Had a great stay mer up with my son wife and children loved it
TravellerFamily vacation
Great service overall! That’s our second stay, they recognise as regular customers and upgraded our room!
TravellerGreat location on the beach. Outstanding all inclusive service. Great pool area and bars. Great sea view! Poor property condition. But Great value for money!
TravellerThe hotel matches it buffet, dull and tasteless.
Not a great experience. The food at the buffet in all inclusive is dull and tasteless, vegetables are always over cooked, lacks taste. They have a Chinese restaurant where you have to make reservations, total joke as they serve many things but not Chinese. Better options to eat outside. Activities in the hotel are a disgrace to people working in entertainment. At 23.30 everything shuts down, lights out. Ozbor is a small city with a few options, but mostly relying on tourism. I am astonished most people in the hotel don't understand English at all. The beach is nice, but there are better places to go Bulgaria. Never again.
TravellerThere friendly and professional staff made our stay unique and unforgettable!
TravellerFamily vacation
Overall, great for family vacations! Spacious, clean, in good condition. Solid CV-19 measures - in the lobby and the restaurants. Good food and drink variety! However, the coffee is awful (definitely something the hotel management should think about).
TravellerGreat location, good food, friendly staff.
TravellerNa minha opiniao um hotel com poucas disponibildades de bebidas alcoolicas sem custo, por exemplo uma vodka mediana o cliente tem que pagar por ela, por ser um hotel all inclusive deixou muito a desejar. Todas as bebidas alcoólicas servidas eram de marcas muito ruim.
TravellerUnsere 3 Tage urerhols
TravellerEir fühltebbuns unsicher.
TravellerRude managament staff
TravellerTop
TravellerPrzemiła obsługa, czysto, pyszne jedzenie, doskonała lokalizacja!
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
Aile ile kalınacak bir hotel
Odalar çok temiz değil köşelerde ve balkonda örümcek ağları mevcut Yeme içme mükemmel tam bir aile hoteli