You need to know

• The seasonal pool will be open from July to April.
• Pool access available from 9:00 AM to 8:30 PM.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Alcohol is not served at this property.
• A car is recommended for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

The front desk is open daily from 8:30 AM - 6:30 PM. If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve onsite parking and high chair
• This property accepts credit cards, debit cards, mobile payments, and cash
• Cashless transactions are available
• Onsite parties or group events are strictly prohibited
• This property uses eco-friendly cleaning products
• Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Minimal age

18

Optional fees

• Pet fee: NZD 25.00 per accommodation, per night
• Service animals are exempt from fees
• Late check-out fee: NZD 40.00 (subject to availability)
• Crib (infant bed) fee: NZD 8.0 per stay
• Laundry fee: NZD 6.00
• Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Chinese (Mandarin)