Alpeiner Nature Resort Tirol
9.6

Exceptional

39 Guest reviews

9.6
Exceptional
39 Verified Reviews
Read all reviews
Cleanliness9.4/10
Service9.4/10
Comfort9.6/10
Condition9.6/10
Neighborhood9.6/10
Amenities10/10

Moos 15, Neustift Im Stubaital, Austria. See map

Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
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Hotel Description

When you a stay at Alpeiner Nature Resort Tirol in Neustift Im Stubaital, you'll be in the mountains, just steps from Elfer Gondola and Ski Lift Neustift. This luxury hotel is 24.6 mi (39.6 km) from Brenner Pass and 0.1 mi (0.2 km) from Elferbergbahn. Make yourself at home in one of the 60 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Professional property host/manager

Pets allowed

Check-in from: 3:00 PM
Check-in by: 10:00 PM
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

You need to know
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • One child 3 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
Special Instructions
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 10:00 PM. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
18
Optional fees
  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 8)
  • Pet fee: EUR 20 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English

Italian

French

Amenities

Most Popular

Free WiFi

Parking available

Bar/Lounge

Airport transfers

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Non-smoking

Business facilities

Transportation services

Other

Elevator

Concierge services

Shopping on site

Airport transportation (surcharge)

Fireplace in lobby

Coffee/tea in common areas

Hiking/biking trails nearby

Ski storage

Laundry facilities

Television in common areas

Arcade/game room

Garden

Library

Safe-deposit box at front desk

Spa services on site

Multilingual staff

Front desk (limited hours)

Business center

Mountain biking nearby

Full-service spa

Spa treatment room(s)

Steam room

Sauna

Number of restaurants - 1

Number of indoor pools - 1

Number of hot tubs - 1

Bicycle rentals on site

Computer station

Number of bars/lounges - 1

Train station pickup (surcharge)

Free ski shuttle

Ski passes available

Pool sun loungers

Free parking nearby

24-hour fitness facilities

Terrace

Train station drop-off (surcharge)

Outdoor furniture

Wheelchair accessible – no

Food and water bowls

Hotel reviews

9.6
Exceptional39 Verified Reviews
warning-sign.svg
Cleanliness9.4/10
Service9.4/10
Comfort9.6/10
Condition9.6/10
Neighborhood9.6/10
Amenities10/10
10/10
Exceptional
Ashley, 06 Feb 2024
hotel-logo-v2.pngTraveller

Amazing experience!

Amazing experience at the Alpeiner! The staff was really accommodating. They offer a free shuttle to a nearby ski resort which was ideal!

10/10
Exceptional
Verified traveler, 25 Nov 2019
hotel-logo-v2.pngTraveller

Great hotel, should be 5 star!

One of the best hotels in Neustift, far better than the 5 star hotel nearby. Great facilities and amazing views from the Spa and our room. Hotel staff were very welcoming and couldn't do enough throughout our stay. The food each evening ( we were half board) was very good, great choice for breakfast and our evening meal. Our Junior Suite was very modern, clean, great quality bed linen and bed and a great shower. Overall a very impressive 4 star hotel which could be a 5 star very easily.

10/10
Exceptional
Verified traveler, 04 Sep 2019
expedia-logo-v2.pngTraveller

The staff were helpful and friendly and went out of their way to help. We were the only English people staying and they made us feel very welcome. The location was fantastic and the facilities great. Large room and comfortable beds. Made good use of the free Stubaital card and went up all the mountains in the valley. Also used it to go into Innsbruck twice [free transport on buses].

10/10
Exceptional
Cathrine, 25 May 2024
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Fantastisk

Nydelig beliggenhet, nydelig hage og deilig med friske blomster inne. Alt av personal er så profesjonelle og ting er ikkeno problem. Deilig mat, spesielt tunfisk med sitronskive.Fin temperatur i basseng til både trening og bading.Julia på trimmen er super, prøvde ikke massasje. Hadde bestillt halvpensjon men det var også tilgjengelig snack buffet, hvilket var mere nok til lunch. Helt supert å trekke fra 5E pr dag for å slippe rengjøring og spare miljø💚

8/10
Excellent
Reto, 13 Aug 2023
hotel-logo-v2.pngTraveller

Sehr gutes Nature Resort in Neustift im Stubaital

Das Alpeiner Hotel ist ein gut gelegenes, modernes, komfortables 4 Sterne Hotel mit den entsprechenden Annehmlichkeiten. Die Suite welche wir für ein Paar Tage bewohnen durften war sehr geräumig, guter mix zwischen moderne und klassischer Einrichtung, 3 Balkone, sehr grosses Badezimmer mit Wanne und separater Dusche, gutes WLAN, einfach toll. Nun zum Essen und Service, das Frühstücksbuffet im Alpeiner war wie erwartet und hatte eine grosse Auswahl von Müsli, Fleisch, Käse, Brot etc und es wurden auch gleich Omletten, Rühreier etc Frisch vor den Augen des Gastes vorbereitet. Am Nachmittag gibt es ein kleines aber gutes Jausse buffet. Das Abendessen bietet ein Salat, Käsebuffet, Suppenbuffet und es wird Vorspeise, Hauptspeise und Dessert serviert. Die Speisen waren allesamt auf gutem Level (gut bis sehr gut). Die Service crew war grundsätzlich gut, sehr freundlich und hilfreich (wie erwartet). Für uns ist das Alpeiner ein gutes 4 Sterne Hotel welches wir gerne wieder einmal besuchen und auch weiterempfehlen können. Danke liebes Alpeiner Team!

10/10
Exceptional
Marco, 09 Aug 2020
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everything was great! just recommend this hotel to everyone! best was the natural pool outside!

8/10
Excellent
Michael, 09 Mar 2020
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Soweit alles ok. Aber viel Instandhaltungsrueckstand

10/10
Exceptional
Daniel, 17 Feb 2020
expedia-logo-v2.pngTraveller

Sehr sauberes und gut ausgestattetes Hotel. Freundliches Personal, toller Wellnessbereich. Rundum zufrieden.

10/10
Exceptional
Stephan, 12 Nov 2019
hotel-logo-v2.pngTraveller

ein wunderbares Hotel

super schön eingerichtet, sehr gemütlich aber doch modern, sehr zuvorkommende Mitarbeiter, traumhafter Wellnessbereich, wir kommen bestimmt wieder

10/10
Exceptional
Verified traveler, 11 Oct 2019
expedia-logo-v2.pngTraveller

Wir hatten einen schönen Kurzurlaub und werden nochmal hin fahren.

10/10
Exceptional
Nikolaj, 06 Aug 2019
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Fantastisk hotel

Fantastisk hotel med flotte værelser og god service.

10/10
Exceptional
Helle Ravnslund, 14 Jul 2019
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Utroligt flot ❤️

Alt var i orden God service, fantastisk lejlighed nr 318 og venligt personale Meget rent og pænt! TAK

8/10
Excellent
Verified traveler, 24 Jun 2019
hotel-logo-v2.pngTraveller

チロルでの滞在

部屋からの山の景色 <チロル>を存分に楽しむことが出来ました、施設も楽しめて食事も朝・夕と美味しくいただjけました

10/10
Exceptional
Verified traveler, 07 Jan 2019
expedia-logo-v2.pngTraveller

Alles perfekt, sehr freundliches Personal, stets bemüht um das Wohl der Gäste. Ein Wellnessbereich der keine Wünsche offen lässt. Wir kommen gerne wieder

10/10
Exceptional
Verified traveler, 12 Aug 2018
expedia-logo-v2.pngTraveller

Super

Alles war einwandfrei, sehr aufmerksame und freundliche Mitarbeiter, sehr guter Service, exzellentes Frühstück, sehr gutes Abendesssen, das Hotel liegt optimal

8/10
Excellent
Verified traveler, 21 Jun 2018
hotel-logo-v2.pngTraveller

ホテル自身のせいでは全くないのですが、6月中旬に訪れたところ、ハエが大量に飛んでいたのが困りました。レストランで食事中も部屋の中にもどんどん入って来て、始終払い除けながら悪戦苦闘でした。殺虫剤も何ナノで、ハエ取り紙でも準備してあったらなぁと、その点だけ残念でした。

10/10
Exceptional
Verified traveler, 08 Apr 2018
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Top

Waren zum 2ten mal im Alpeiner. Es war wieder absolut super. Freuen uns bereits auf unsere nächsten Skiferien im Alpeiner.

10/10
Exceptional
Verified traveler, 12 Mar 2018
hotel-logo-v2.pngTraveller

Top im Stubaital

Sehr gut geführtes und ausgestattetes Hotel. Modern, gemütlich, ausgezeichnetes Essen. Sehr empfehlenswert.

10/10
Exceptional
Giorgio, 11 Dec 2017
hotel-logo-v2.pngTraveller

ottima posizione e stanze (suite) bellissima, ampia e con bella vista. forse mancavamo alcune piccole carinerie

10/10
Exceptional
Martin, 20 Nov 2017
hotel-logo-v2.pngTraveller

Perfect Holiday

We were in the hotel for three days, but we loved it very much, the hotel was clean, well equipped, with very pleasant staff, always smiling. Excellent food, and a beautiful wellness with swimming pool. parking in front of the hotel, and working wifi. We'd like to come back here again.

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