MainStay Suites Mackay
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Hotel Description
With a stay at MainStay Suites Mackay, you'll be centrally located in Mackay, just a 3-minute walk from Artspace Mackay and 6 minutes by foot from Mackay Enertainment and Convention Centre. This luxury hotel is 0.5 mi (0.8 km) from Bluewater Lagoon and 0.5 mi (0.9 km) from Caneland Central. Make yourself at home in one of the 97 individually decorated guestrooms, featuring microwaves and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Planning an event in Mackay? This hotel has 775 square feet (72 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Important information
You need to know
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
The front desk is open during the following times:
- Monday - Friday: 7:00 AM - 8:00 PM
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
- Pet fee: AUD 350 per accommodation, per stay
- Service animals are exempt from fees
- Early check-in fee: AUD 25 (subject to availability)
- Late check-out fee: AUD 50.00 (subject to availability)
- Crib (infant bed) fee: AUD 10.0 per day
- Rollaway bed fee: AUD 60.0 per day
- Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Important information
You need to know:
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions:
The front desk is open during the following times:
- Monday - Friday: 7:00 AM - 8:00 PM
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age:
18
Optional fees:
- Pet fee: AUD 350 per accommodation, per stay
- Service animals are exempt from fees
- Early check-in fee: AUD 25 (subject to availability)
- Late check-out fee: AUD 50.00 (subject to availability)
- Crib (infant bed) fee: AUD 10.0 per day
- Rollaway bed fee: AUD 60.0 per day
- Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
38 Macalister Street, Mackay, Australia. See map
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Hotel Description
With a stay at MainStay Suites Mackay, you'll be centrally located in Mackay, just a 3-minute walk from Artspace Mackay and 6 minutes by foot from Mackay Enertainment and Convention Centre. This luxury hotel is 0.5 mi (0.8 km) from Bluewater Lagoon and 0.5 mi (0.9 km) from Caneland Central. Make yourself at home in one of the 97 individually decorated guestrooms, featuring microwaves and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Planning an event in Mackay? This hotel has 775 square feet (72 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Hotel policies
Beach nearby
Parking height restrictions apply
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Contactless check-out is available
You need to know
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
- Monday - Friday: 7:00 AM - 8:00 PM
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
Optional fees
- Pet fee: AUD 350 per accommodation, per stay
- Service animals are exempt from fees
- Early check-in fee: AUD 25 (subject to availability)
- Late check-out fee: AUD 50.00 (subject to availability)
- Crib (infant bed) fee: AUD 10.0 per day
- Rollaway bed fee: AUD 60.0 per day
- Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Amenities
Highlights of your stay
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Other
Conference space
Barbecue grill(s)
Laundry facilities
Garden
Safe-deposit box at front desk
Picnic area
Wheelchair accessible parking
Number of restaurants - 1
Conference space size (feet) - 775
Conference space size (meters) - 72
Number of meeting rooms - 1
Number of outdoor pools - 1
Free self parking
Pool sun loungers
Terrace
Newspapers in lobby (surcharge)
Banquet hall
Vending machine
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible meeting spaces/business center
Well-lit path to entrance