The hotel is nice and so are the staff. Everything worked great and you can tell they take care of the hotel and the people. A couple of things that shocked me were the cleanliness of the washroom (when we checked in the toilet was dirty like someone had just used it, and the glasses at the washroom sink we’re supposed to use to gargle looked dirty too). Water pressure in the showers are great! But the shower door leaks onto the washroom floor. Lastly, there was no toilet paper or towels in the 2nd washroom which was odd. Lastly, cleaning staff rinsed dishes that were in the sink with water and put them back with clean dishes. They still had our lipstick marks on them. I thought that was odd. Oh.. and one more thing.. at 11:30pm at night there were kids running around the hotel ringing the room doorbells and running. They woke us up 3 times. When we called reception for help, the guy on the phone asked us if it was OUR kids who were doing that! I mean, why would we call reception for help to tell them our kids were running around the hotel ringing door bells?! I felt like they didn’t take the situation seriously. Otherwise, when we asked staff for anything else they were prompt and helpful. The food from room service was delicious and plentiful. The views from the room were spectacular and we really loved the proximity of this hotel to everything.

Excellent location, great facility & lovely staff.

Check in with Arif Who was so nice and accommodating he greeted us for the smile and everything was super smooth. Suite was extremely speciouse for four of us. Specially the living room and the kitchen. maid room was fully equipped The two rooms where species and fully equipped as well unfortunately no bathrobes in the bathrooms. TV channels where with very good variety. AC system was perfect. Beds were comfortable unfortunately there is no verity of pillows. My suggestion is to offer more than one kind of pillows for guests. rooms are soundproof nicely but unfortunately, the dog in the nearby suite was too loud other than that was fine. Location is OK in the middle of the center Housekeeping was doing an extremely great job all over our two nights stay Unfortunately, though the staff in the coffee shop in the ground floor was almost not there, which was a little bit annoying if you need to grab a snack or a coffee. I would definitely return back thank you very much..

Nice

Expedia can update hotel discription about dogs are allowed all over hotel

Beautiful location and view . The place is very clean and the room is big. Water view . Highly recommended. The staff are friendly.

Great staff, always willing to help and facilities within hotel fantastic.

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Lovely apartments..very clean, great staff. Am already missing them. Simon, john and aimen where so wonderful. I would love to stay here again.my kids and wife loved the pool on the 52nd floor. Keep up the good work guya

We would've liked a higher floor than 6th floor, but really enjoyed overall. Would stay here again

I like the big of room and cleanest all thing is there. I don't like the bathroom shower the water can't draining easily and i was in sky floor the there was a sound from outside decoration

location is great, place is luxurios

Reception staff was not corporative. They didn’t give us the same room we booked via Expedia. Other staff members were amazing. Room service didn’t prepare the room as you would expect, many items were missing (such as drinking water), one day they didn’t even clean the room until I asked them to, and they filled the missing items when I mentioned it.

Perfect

Amazing! Everything was perfect

It was a really good stay however the room had a smoke smell.

Extremely spacious. Very difficult to get that size for that money. Outstanding property

Clean

Very helpful staff.

Nice clean nuce service great rooms.

Good

All good with the exception of the front desk calling frequently about our late check out for which we paid. After staying 10 nights, they could have been more prudent and understanding, particularly after we explained that my wife had an accident which caused us to check out an hour after the pre arranged agreement. Room was not going to be occupied at 9 pm. Paid until 8 pm. We found that to have been lacking judgement on the part of the front desk.