Alanda Hotel

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A stay at Alanda Hotel places you in the heart of Astana, steps from Schoolchildren's Palace and a 2-minute drive from Hazret Sultan Mosque. This 4-star hotel is 1.1 mi (1.7 km) from The US Embassy and the Consulate in Kazakhstan and 1.5 mi (2.4 km) from Palace of Peace and Reconciliation. Make yourself at home in one of the 61 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.

You need to know

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Minimal age

18

Optional fees

• Fee for continental breakfast: approximately KZT 4000 per person
• Airport shuttle fee: KZT 15000 per vehicle (one way)
• Early check-in fee: 100 percent of room rate (subject to availability)
• Rollaway bed fee: KZT 7000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Russian

English

French