Good gym. Great pool. Close to airport. Flat in good conditions and spacious. With a small shop in front of the building to buy what you need.

Good points, modern and well kept accommodation, nice staff, good sized room, kitchenette is very sufficient. Our "host" Derrick was lovely. Bad points: I hate to be this person but i will be honest. Do not book airport transfer through the hotel, on arrival to Ghana the transfer team were great. Therefore we booked the return to the airport with them. Worst mistake ever. The airport transfer was 40 minutes late and the explanation was terrible and insufficient. In fact we were lied to multiple times by Jessica who then left without saying a word. The house keeping is atrocious, they do not change bins or give toilet roll unless you request it multiple times. They do not clean well at all. The receptionists actually have no purpose. Don't ask them anything because they know nothing. Its a shame, i hate giving bad reviews but i just had to be honest.

Replace the bed sheet, towels, and couch. It’s dingy and clearly is showing over use of it.

This location is Beautiful, and very close to the airport. The listing is a bit misleading, they only offer pickup from the airport

Had an amazing stay at Accra Luxury Apartments. Derrick was a fantastic host—welcoming, attentive, and made my visit memorable. Highly recommend!

Convienient with friendly staff, dont like conformation of reservation process

A great stay

It is a great stay. The process was not difficult at all.

Had a great experience. The host Derrick was responsive to our inquiries and needs, at the same time, addressing all concerns as they present itself. It was commutable to the airport and other local spots we visited. I’ll recommend to other guest.

Great place to stay.. secured location.. amenities are great as well.. customer service was exceptional

Very pleasant host

Great Accommodation & service

Great property, location and staff. Had a pleasant stay, the property was clean and cleaned everyday, staff are very professional, helpful and resourceful to ensure your stay is very comfortable and pleasant.

Nice

Nice staff

Beautiful Property- Great Service

Linda, the property management rep who worked with me during the short trip was a true pro. Extremely knowledgeable, responsive, kind and exceptional. Minor issues getting in/out of the building with the intercom system but wasn’t a big deal at all. The security was always around to let you in. The property is clean, conveniently located and pretty quiet. This is my choice over traditional hotels going forward. Thank you again for the great customer service. -Adu

will definitely be staying here again. ny assigned receptionist made sure i had everything needed on my stay, very accommodating

Communication with the host was poor to none.

My booking was changed at last minute to a lower rate accommodation. I would appreciate a refund for the difference in price for the accommodation. I have tried calling Hotels.com but it is so difficult reaching a live person.

Great Property/Location but Poor Customer Service

The apartment unit is part of an excellent property (The Lennox) which has good amenities and most importantly in Ghana, backup power. The whole property looks new, properly maintained and has very good security. The management of this specific apartment unit (Accra Luxury Apartments) which is different from the property management (The Lennox) however have very poor customer service. When I arrived, there was no rep from Accra Luxury Apartments to check me in. My son and I had travelled nearly 24hrs, were exhausted, had six luggages but we couldn’t be checked into the our apartment because there was no rep to do so. The Lennox property rep was kind enough to give us some water at least to help us cool down and had to wait for almost 30mins before someone from Accra Luxury Apartments finally showed up to check us in. During the course of our stay, no one even reached out to see how things are with us, and if our unit was still in a comfortable shape. Luckily nothing happened that required me to reach out because upon check out, when I called several times, no one picked up or even responded. The apartment was cleaned daily. Unfortunately for some odd reason, when bath tissue gets low, they don’t replace so you’d have to make sure you get extras from a nearby gas station close to the airport. Besides the customer service issues, the apartment unit and property are a great place/location.

Everything was excellent, room cleaned daily. Facilities were on point, staff approachable and professional. Eric our host was professional and at hand to give us help if needed

Security measures