Abbaye des Capucins Spa & Resort

8.8

Excellent

690 Guest reviews

8.8

Excellent

690 Verified Reviews

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Cleanliness9.2/10

Service8.6/10

Comfort9.0/10

Condition9.0/10

location9.4/10

Neighborhood8.6/10

Amenities8.4/10

Pleasant, helpful staff and a comfortable room. The food was good and plentiful.

Conveniently located next to Vieux Pont and historic center. Parking on site. Very nice and helpful front desk and technical support staff.

Great location close to the old center of town. Beautiful hotel and interior courtyards. However, the staff were young and inexperienced and appear to need more guidance - both coffee machines in the breakfast room did not work for over 30 minutes. Dirty coffee cups were left on counters in the hallways. Bar staff on Saturday evening were more busy "tidying" an hour before closure than looking after the clients present etc. - small things but they affect the overall customer experience in a 4 star hotel.

I had a stroke and I wouldn’t get to the bath; it was to high for me, but other than that, it was great.

Great stay

Loved the hotel, near to downtown and all dining and shops

Great stay

Building is an old and impressive Abbey, beautifully restored with thoughtful inclusions

The bed was extremely comfortable and the room was very clean.A top-notch hotel …food was amazing,staff friendly and overall we had a wonderful stay

If not for the AC blocked and be usable it would have been great I would like to point out the professionalism of Brenna she was really of great help and attentive. Thank you Brenna

Perfect

Terrible rooms

Clean, good location and friendly staff

Short 1 night stay.

The property was nice except that my bathroom shower smelled musty. Spacious rooms, but no telephone to call the front desk. Extremely unhelpful front desk personnel. Before booking the reservation, I called to make sure that someone spoke English as advertised and the person who answered the phone did. I was driving in the dark and rain, so I wanted to get there, but was also hungry arriving around 9:30 PM. I asked if there were any restaurants that would be open she said she has no idea. I asked again, trying to get an indication of if I would be able to find food there when I arrived; she just kept saying no idea with no willingness to help. I feel like that’s basic the front desk should know whether guests can get food or not. At least have the name of one or two late night places or delivery info available. So I arrive at 9:40 PM and GPS took me to an old wooden back door with the name of the hotel above the door as if it’s a legitimate entrance. I had to pull into an alley because there was no parking and the doors were bolted. I called to tell them I was at the door but the front desk person hung up on me. I called back three times and kept hanging up on me. When I finally found the way, she told me she is the security person there and speaks no English. It could have been a great experience, instead, I spent my one night going to sleep hungry and frustrated.

the staff were friendly and helpful

Good overnight stop.

Our second stay. Comfortable bed and pillows. Room was very austere and bedside tables were tiny stools. Too small for a book and phone. The public rooms are lovely, full of antiques and art works. Unfortunately the lovely restaurant was closed for a wedding, which was disappointing but we ate in the bar area. The meal was good but extremely expensive and minimalist. I had a small piece of fish on peas, no other vegetables. Fruit salad was excellent. Check in was efficient. Plenty of secure car parking space. 10 minutes walk from centre. No alternative places to eat nearby.

absolutely beautiful place and a 10 minute walk to the Ingres Musee. AWESOME!

Nice hotel, good location close to centre of town. Bit disappointed that as a Spa and Resort hotel there was only an outdoor pool which was closed (October)

fantastic hotel next to the river

Fantastic hotel next to the river. Lovely family room. Sadly we didn’t get to enjoy to Spa facilities.

No facilities available. Couldn’t even get food at the hotel

Fantastic! We travelled with 4 dogs , not a problem . Big carpark and amazing history

Beautiful hotel in a beautiful town . The front of staff were fantastic , helping us with bike hire at 4 euros a day , down to where to visit and which villages to explore . The hotel room was perfect and the pool area , a peaceful haven . We loved this hotel and would highly recommend it to anyone visiting the area

Excellent hotel in good location. Didnt try spa or pool but they looked fine.

Very nice venue and very nice staff. Free parking on the premises was appreciated.

A lovely place in a lovely town

Nothing special

We stayed in this hotel on the way home with our 2 small dogs dogs. I t was clearly stated on the hotel.com web site that dog's are free, which was a surprise at the time. When checking in we were told that the dogs would cost 10 euros each. I said that the web site had said that dogs were free. We went into an argument about the 20 euros. The manager then appeared and in a very snotty attitude said that they would drop the 20 euros as if they were doing me a favour. This was not a good start. The room was small but clean. No coffee/tea facilities. The breakfast was varied and the breakfast room were staff happy and helpful, unlike reception. Plenty of parking. Just such a shame that they had to be so rude.

very good and convenient, clean, nice staff , we will come back

Hotel Good - Dinner Dissapointing

Hotel very good and comfortable, but restaurant service very poor indeed. Serving staff did their best, but we had to wait 1hour for the first course! Obviously the kitchen could not cope with the amount of guests; poor management planning. We will not return to this hotel, as the dinner fiasco spoilt our stay.

We very nice hotel. Large rooms and very comfortable beds. We had a beautiful room overlooking the courtyard. Staff was very helpful

Close to town.

Short walk into main old town - for restaurants/shops etc. And for Sat morning market.

Great hotel

Great hotel and friendly staff. Food excellent and close to old and new town and river

Nice hotel. Convenient to town and fireworks

Very nice facility. AC was not working properly, draining on carpet, not cooling room adequately.

Air conditioner didn’t work and after calling reception to ask for it to be fixed we were left without any updates until I called asking only to be told “the unit is broken and can’t be fixed”

Very quiet. Room a bit warm. Free coffee in reception a bonus!

Top of the line in Montauban

Amazing place worthy of a 4 and half star rating

A great stopover

We stayed overnight out of season so cannot really comment on the pooland spa facilities. The public areas and room were lovely. The meal options were limited to a choice between two table d’hote menus, both were expensive but the meal we chose was very good. The only criticism would be that the reception staff were less than enthusiastic.

Check in was not in time

Every one was great except for the guy at the front desk on check in. He was busy with something else. Also maybe a different more efficient answering phone system would work Otherwise it was an amazing hotel

Highly recommend this historic hotel

Very nice room. Lovely young ladies on reception. All good. And free parking!

An excellent Hotel

We stayed here on our way to Spain and again on our return. The hotel was fabulous, the staff were excellent and it was very clean. The only down side was because we were travelling with our dog we were not allowed in the restaurant which we totally understood. We asked could we eat in the bar area and we were refused. We could not understand this as there was only us in the bar. We ended up having room service . Having said that we would recommend this hotel.

Quality and comfort

Everything about the hotel was what I expect for a 4 star standard. The breakfast was particularly good.

Excellent stay

Fabulous

Definitely coming back

Dream atmosphere. Arrived too late for dinner but got dessert and glass of port in the garden restaurant. Elegant, spacious room. Everything seemed new, spotless, yet hotel opened 10 years ago. Artwork everywhere. Exceptional finishing. Historic building. Impeccable service. Good sized pool.unbeatable price.

Great hotel

We spent 5 nights in the hotel. A great renovation of the abbey buildings. And the local area was fascinating with just a 10 minute walk to the main city square.

Nice!

Nice place to take a break from larger cities of the area. Within walking distance to historic area. Helpful staff. Lovely pool area. We did not use the bar or restaurant. It was noisy very early Sunday morning with people returning to the hotel.

Great Hotel, shame about the restaurant.

Hotel rooms excellent and very good facilities.Car park free and lots of space.Staff mostly very helpful and friendly.Great base for visiting the area. Only five minute easy walk into town with many ,bars and restaurants. Would have scored 5 but for the restaurant which we thought was expensive, poor selection staff that did not seem to know what they were doing.Would definitely stay again but will eat in town. Would

hotel from a an Abbey - a succes

What a treat to stay in this historical building transformed into a modern hotel and spa. Te personnel was very gracious and helpful.

Good Bones, Bad Dress

This is listed as a four star hotel but that is grade inflation. There are some elements that might lift it out of the 3 category, but when everything is added together this is no higher than a 3. Two of the three staff at the front desk were far less than helpful or welcoming. The rooms are very similar to a well kept very average motel in the US, nothing at all fancy or luxurious. The restaurant was all right, also a clear 3 with plastic place mats and paper napkins. It isn't that the food was bad, it was simply average. The bones of the old abbey are there in plain view but the rest is Holiday Inn.

Beautiful hotel. Eat elsewhere.

Hotel was very pleasant. Lovely quiet courtyards. Restaurant was overpriced and food was adequate. It's a 5 minute walk to the city centre.

Business (and some pleasure)

Easy to find, easy to park, good room, good restaurants. One with a Michelin star which I'm sure is excellent although we ate in the Bistro which was also very good. House champagne delicious at Euros 7 a glass. Lots of business types about and working on computers through dinner which I think is not a) strictly necessary or b) good manners! Reception staff over busy and sometimes reception unmanned which is not great in a big hotel like this.

Amazing hotel

The Abbaye des Capucins Hotel is a beautiful hotel arranged around 2 courtyards, with excellent facilities. We thoroughly enjoyed our recent stay here.

Very calm & peaceful hotel, wonderful food

The hotel is an old abbey with 2 courtyards, it has been wonderfully converted to a hotel with the original structure intact. It has a very peaceful atmosphere, the staff are very friendly and some speak very good English. The hotel also has a Spa. This is not a hotel for children but for couples and of course newlyweds we saw quite a few of them during our weeks stay. The food of wonderful but expensive and the portions were generous. We have already decided to return next year it is a great place to recharge the batteries if thats the kind of holiday you want.

Stay there!

Peaceful, delightful and absolutely superb food - Peaceful, delightful and absolutely superb food - just to make a point.

Excellent stop over

Good food, excellent service. This hotel has character and charm. we found it to be an excellent stopover travelling from Toulouse airport up to the Dordogne.

Perfectly situated

It was a 'pin in the map' sort of booking but turned out to be a star location. Attentive, enthusiastic staff, perfectly situated just a short walk from the historic centre of Montauban (which is a great town to visit). The hotel was so good and in such a perfect location that having booked for just one night we eventually stayed for three

Abbaye des Capucins Hotel Spa & Resort

On arrival the Hotel appeared to be as described, unfortunately, The hotel was not up to standard the telephones in the room did not work the air con was broken , the non smoking bedrooms had had previous smokers in them they smelt very badly, the hotel tried to charge me for breakfasts we had not had and for the rooms which had already been paid and the receptionist was not the most aimiable person! Shame as it potentially could be a good hotel it just needs attention to detail.

Bien situé. Parking pratique

Bel hôtel. Accueil sympathique mais malheureusement groupes bruyants.

Décevant

Le bâtiment est très beau mais les chambres sont décevantes. Tristes, sombres et très vieillottes. Cet hôtel mériterait un bon relooking pour être à la hauteur de ses 4 étoiles. Seul le buffet de petit déjeuner sauve la mise par sa variété et la qualité des produits proposés.

Toujours sous le charme de ce bel hôtel et de ses chambres spacieuses. Connu l’année dernière je n’hésite pas à y re séjourner cette année

Bel établissement mais chambre glaciale à l’arrivée et salle de conférence également. Dommage.

Très bon séjour. Nous y avons passé le nouvel an. Très bon rapport qualité prix. Nous avons passé un agréable moment. Le personnel est très sympa et professionnel.

Séjour parfait

On a passé un excellent séjour en plus pouvoir profiter du spa ( offert pour les clients de l’hôtel) c’était vraiment un merveilleux séjours établissement au top je recommande sans hésitation !

Plaisir du site

Toujours un plaisir de venir à Montauban en résident à cet hôtel

Décevant

Décevant car pas de chauffage à l’arrivée dans la chambre . Les plombs avaient sauté au petit dej Pas de bacon au petit dej

Très bel hôtel, atypique

Accueil excellent. Surclassés, très jolie chambre parfaitement équipée. Calme, très propre. Nous avons dîné au restaurant Le Daly, le service mérite d'être amélioré, pas de pain à table, pas de moutarde. Entrecôte Angus délicieuse, poisson accompagnement de légumes vapeur, plat sans goût, pas savoureux. Deux desserts : profiteroles excellentes et café gourmand servi avec quelques mignardises, pas de crème, pas de glace, rien d'autres que ces petits gâteaux sans intérêt. Petit déjeuner très très copieux, très diversifié. Globalement satisfait hormis le dîner pour moi, mon mari a aimé ce qui lui a été servi.

Superbe

Un super accueil, des conseils de visite donné, une chambre très propre belle, personnels très gentils! Un séjour court mais nous y reviendrons

Belle étape !

Bel hôtel ! Tout était parfait à part un petit problème de douche mais pour se faire pardonner ils m’offriront le petit déjeuner à mon prochain passage … j’ai bcp apprécié :-)

Très agréable

Très bel endroit , personnel très agréable et accueillant . Très propre . Excellent petit déjeuner. Il manquait des serviettes et des oreillers mais tout a été apporté après signalement . Nous y reviendrons avec plaisir.

Très bel établissement, petit déjeuner délicieux, rapport qualité prix extra.

Séjour très agréable ,hotel très confortable le personnel à l'écoute

Frigo met drankjes in de kamer zouw niet mis zijn.

J’ai aimé l’ambiance des lieux, l’environnement autour de la piscine ainsi que celle-ci. Le choix de vos toiles, trop contemporaines, colorés, sans âme ne correspondaient à l’état des lieux. La toile de la dame nue de dos avec la jarre me parlait plus. Les repas, le service étaient super.

Bon séjour.

Très bon hôtel, propre et confortable. Seul bémol, le service au restaurant et petit déjeuner ( copieux) très long ( manque d'organisation des serveurs).

Merci

Très bon emplacement pour venir remplacer à l'hôpital. Restaurant gourmet. Merci à l'équipe.

Une étape à Montauban

Très bel hôtel de charme à 5 minutes à pieds du centre ville de Montauban. Grand parking extérieur attenant à l'hôtel. Plateau courtoisie dans la chambre. Bref très bien.

Moins bon séjour que les autres fois …. Un groupe de personnes (une quinzaine) était en séminaire…. L horreur à la piscine. Ils ne font pas attention aux gens en vacances qui lisent ou se reposent. L hôtel devrait leur expliquer certaines règles afin que tout le monde en profite

Ottimo hotel

Sono ormai 16 anni che ogni anno soggiorniamo in questo hotel almeno 2/3 notti. Ci siamo sempre trovati benissimo, un ottimo hotel.

Dommage et déçu

En sous effectif.....ne mérite pas un 4 étoiles

Super

Super

Désillusion

Nous avions réservé à l abbaye des capucins et peu de jours avant notre arrivée nous avons été déclassés au dali hôtel qui est nettement moins onéreux, avec un confort moindre , une vue sur arbres et grues..Et nous avons payé le prix pour l abbaye. Il est curieux que hotels.com ait accepté notre reservation un mois avant à l abbaye des capucins alors qu un seminaire a pu reserver toutes les chambres y compris la nôtre.

Magnifique

Magnifique hôtel, tout était très beau et agréable, chambre tout confort et super piscine

L’hôtel est superbe, le restaurant pas autant

Très bel hôtel avec un petit déjeuner très varié et dans un cadre magnifique. Toutefois, le repas au restaurant a été un catastrophique…. Nous avons attendu 50 min avant qu’on nous donne une carte que nous avons réclamé. Le personnel est trop peu nombreux pour servir correctement les gens. Les jeunes employés font le maximum mais cela ne fait le job pour un hôtel 4 étoiles. D’autre part, cela est cher pour la qualité de l’assiette. L’entrecôte était dure. Le gravlax minuscule …

Un très bel hôtel, avec un jardin terrasse joliment aménagé. Victime de son succès en cette saison, l'établissement était plein et nous n'avons malheureusement pas pu accéder à la piscine en fin d'après midi. Personnel souriant et sympathique, Merci pour l'accueil

Super séjour

Super séjour Excepté le manque d’un mini frigo dans la chambre tout était parfait

Extraordinaire tant le cadre que le personnel

Je recommande, personnel parfait, toujours le sourire, à votre écoute

Super séjour en famille. Le petit déjeuner est excellent. Les chambres sont confortables. La piscine est très appréciable. On a adoré

Superbe hôtel. Très bon accueil. Personnel très agréable. Chambre très grande et confortable. Piscine de taille correcte. Séjour d'une nuit parfait.

Beau cadre au calme

Hôtel bien situé, superbe bâtiment qui coupe des bruits extérieurs. J'avais une chambre donnant sur la piscine, top! Bémol pour les bouteilles en plastique dans la chambre.

Hôtel en dessous d’un 4 étoiles comparé à d’autres.

Centraal gelegen tov centrum met uitstekende voorzieningen. Prima airco ook. Restaurant met leuke gerechten

Calme et plein de de charme

Excellent rapport qualité prix ! Hôtel plein de charme, un bonheur de manger dans le beau patio ! Et de la place pour se garer, tout était parfait pour un déplacement agréable.

Séjour magnifique

Hôtel magnifique, personnels très sympathique, et très à l'écoute petit déjeuner très copieux grand parking gratuit et tout pour un très bon tarif je recommande à 100%

Presque parfait. Pas le calme d'une abbaye

Reservation d'une chambre "sans vue" , simple mais moderne et confortable. Nuit gâchée par le service de lingerie qui luvre et decharge des palettes entre 4 et 4h30 !! Mr le directeur de l'hôtel, notez que vos clients payent pour dormir. Pdj très bien, sauf température salle trop élevé, vous devriez aérer.

Contraste important entre le soin apporté à la décoration et à la propreté des espaces communs de vie (hall d’accueil, salle du petit déjeuner, espaces extérieurs) et la sobriété des chambres qu’on atteint par des couloirs presqu’autères… les espaces de passages ascenseur et couloirs ne reflètent pas d’une propreté impeccable.

Un très bel établissement dans un lieu historique

Je suis arrivée trop tardivement pour profiter de toutes les installations mais le lieu est extraordinaire. Un très bel établissement dans un lieu historique et atypique en plein centre-ville. J'ai été surclassée dans une chambre équipée d'une très belle salle de bain avec douche et baignoire. Petit-déjeuner excellent. Un bémol, la télé de ma chambre de fonctionnait pas.

Excellent

Chambre très confortable et bien équipée (chambre avec douche et baignoire), WC séparés. Personnel très agréable et très réactif aux demandes. Excellent petit déjeuner, piscine très agréable. Hôtel calme, très propre et très bien situé (à 5 min à pied du centre ville). Cour intérieure où on peut boire un verre. Parking gratuit. Aucun point négatif, une excellente adresse à retenir.

Cumple con expectativas y guarda una muy buena relación calidad precio.

Séjour agréable à Montauban

Hôtel agréable et calme Chambre très propre Petit déjeuner correct mais un peu cher Très proche de la ville historique de Montauban

Decouverte de Montaban

Propreté parfaite! Salle de bains magnifique et serviettes Moelleuses.

Bel hôtel

Agréable soirée dans cet établissement Confort, charme et propreté de l’hôtel Bon petit déjeuner et bon restaurant également Joli cadre

Hôtel Amateur

Deux chambres par hôtel.Com (05 2024) Placées a l’opposé ° Demande de chgt Proposition d’une chambre avec lucarne de type prison château d’if (150) ° Demande de chgt Proposition d’une chambre imprégnée de l’odeur de tabac froid ° Demande de chgt Proposition de la 134. Satisfaisante Un périple agaçant salué par la réceptionniste d’un « comme ça vous aurez visité l’Hotel ! » Belle chambre avec baignoire et douche équipée chacune d’un distributeur de savon et séparée par un lavabo non équipé de savon (sauf à mettre un pied dans la baignoire ou dans la douche, impossible de se laver les mains … Pas de produits d’accueil donc pas de savon de secours ° Retour à la réception qui spécifie que les produits d’accueil sont à la demande (?)… un 4***… ? Remise des produits d’accueil J1 à 9h : sollicitation de la femme de chambre pour faire la chambre…on lui demande de revenir plus tard J2 à 14h : sollicitation par téléphone à la réception de faire la chambre ( réponse … les chambres se font le matin…) chambre faite en fin d’après-midi J3 : départ et règlement des prestations Sollicités pour régler les PdJ de 120 (3x2x20) -réservation comprend les PdJ Erreur rectifiée saluée par un « heureusement que vous avez vérifié ! » Rendus à l’Etablissement les produits d’accueil sauf le savon Conclusion : un Hôtel Amateur pas à la hauteur de son classement **** Un personnel de bonne volonté avec une belle marge de progression