Alertes de propriétés

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
• Resort fee: COP 60000 per accommodation, per stay

We have included all charges provided to us by the property.

Vous devez savoir

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Pool access available from 8:00 AM to 6:00 PM.
• Only registered guests are allowed in the guestrooms.
• Parking height restrictions apply.
• The property is professionally cleaned.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Instructions spéciales

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 5:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of COP 70000 (exact amount varies) at check-out. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Host has indicated there is a carbon monoxide detector on the property
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

• Property Registration Number 52360,52361, 77513, 52358, 52357, 52437,52436,, 52365, 52400, 63077, , 54458, 54465, 52424, 52422, 121497, 52421,52420,52418, 52452,52451, 52388, 52387,52449, , 107992, 52403, 54466, 52369, 54464, 52429, 54463, 52428, 52427, 52401,52404, 52364, 52366, 52367, 52435, 52434, 52433, 52432, 52431, 52430, 52425, 52448, 52423, 108002,52402, 77509, 52368,, 52417

Âge minimum

18

Frais optionnels

• Airport shuttle fee: COP 80000 per vehicle (one-way, maximum occupancy 4)
• Pet fee: COP 70000 per pet, per stay
• Late check-out is available for a fee (subject to availability)
• Housekeeping is available for an additional fee
• Bed sheets fee: COP 4000 per bed, per night (or guests may bring their own)
• Towels fee: COP 4000 per person, per night (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Langues parlées

English

Spanish