Vous devez savoir

• Pool access available from 7:00 AM to 7:00 PM.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Instructions spéciales

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. The all-inclusive rate includes meals and drinks at Turquoise buffet restaurant only. A la carte meals are not included in all-inclusive rate plans for 1-2 night stays (surcharges apply, collected at the property). In addition, the following cover charges apply at a la carte restaurants for guests staying 2-nights or more: AED 50 per person at Orient, L'Olivio, and Mermaid; and AED 150 per person for the Teppanyaki show at Aja. The cover charge for guests staying 1 night is AED 200 per person. Children (ages 6-11) are charged 50% of the cover charge, and children 5 years old and younger are not charged. Guests should contact the front desk for full details and make restaurant reservations.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Âge minimum

18

Frais optionnels

• Airport shuttle fee: AED 350 per room (one-way)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Langues parlées

Hindi

German

Arabic

Russian

Afrikaans

English

Romanian

Turkish