Vous devez savoir

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Instructions spéciales

The front desk is open daily from 10:00 AM - 6:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts cash

Âge minimum

18

Frais optionnels

• Pet fee: KZT 1000 per pet, per day
• Early check-in is available for a fee (subject to availability)
• Late check-in fee: 10-percent of room rate for check-in between 2:00 AM and 2:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Langues parlées

Russian

English