Hotel de la Cité Carcassonne - MGallery Collection
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Place Auguste Pierre Pont, Carcassonne, France. Voir la carte

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Free WiFi
Parking available
Dining services
Concierge
+85 plus
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Description de l'hôtel

With a stay at Hotel de la Cité Carcassonne - MGallery Collection in Carcassonne (City of Carcassonne), you'll be steps from Historic Fortified City of Carcassonne and Basilica of St. Nazaire and St. Celse. This luxury hotel is 0.1 mi (0.1 km) from School Museum and 0.2 mi (0.3 km) from Narbonnaise Gate. Make yourself at home in one of the 59 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, hair dryers, and bathrobes. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Limited parking is available onsite.

Politiques de l'hôtel

Enregistrement à partir de4:00 PM
Enregistrement parmidnight
Âge minimum d'enregistrement18
Départ avant12:00 PM

Professional property host/manager

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Pets allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Pratiques de nettoyage et de sécurité

  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-out is available
  • Cashless transactions are available

Alertes de propriétés

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Vous devez savoir

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from June to September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Instructions spéciales

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Property Registration Number FR0F532662145

Âge minimum

18

Frais optionnels

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 15 for children
  • Uncovered valet parking fee: EUR 30 per night (in/out privileges)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Langues parlées

English

French

Spanish

Équipements

Les points forts de votre séjour

Les Plus Populaires

Test

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Entertainment

Smoking areas

Childcare

Business facilities

Banquet facilities

Accessible facilities

Autres

Elevator

ATM/banking

Concierge services

Gift shops or newsstand

Shopping on site

Golfing nearby

Snorkeling nearby

Hiking/biking trails nearby

Kayaking nearby

Breakfast available (surcharge)

Laundry facilities

Garden

Scooter/moped rentals nearby

Library

Rafting nearby

Safe-deposit box at front desk

Multilingual staff

24-hour front desk

Business center

Porter/bellhop

Mountain biking nearby

Windsurfing nearby

Full-service spa

Spa treatment room(s)

Meeting rooms

Steam room

Outdoor seasonal pool

Wedding services

Designated smoking areas

Pool umbrellas

Wheelchair accessible path of travel

Wheelchair accessible parking

Number of restaurants - 1

Designated smoking areas (fines apply)

Conference center

Snack bar/deli

Turkish bath/Hammam

Parking (limited spaces)

Bicycle rentals on site

Valet parking (surcharge)

Number of bars/lounges - 1

Number of poolside bars - 1

Winery attached

Pool sun loungers

Boat tours nearby

Terrace

Babysitting or childcare (surcharge)

Electric car charging station

Water dispenser

Vegetable garden

Banquet hall

Uncovered parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible concierge desk

Wheelchair-accessible registration desk

Wheelchair-accessible on-site restaurant

Wheelchair-accessible lounge

Food and water bowls

Stair-free path to entrance

Vegetarian breakfast available

Locally-owned & organized tours & activities

Showcase for local artists

Guest education on local ecosystems and culture

Energy-saving switches

At least 80% of all lighting comes from LEDs

Vegan menu options available

Vegetarian menu options available

No single-use plastic soda bottles

No single-use plastic stirrers

Biodegradable/compostable stirrers

No single-use plastic straws

Biodegradable/compostable straws

No single-use plastic water bottles

Reusable cups only

Reusable tableware only

Water-efficient showers only

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