Vous devez savoir

• The seasonal pool will be open from July to August.
• Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Guests with tattoos are not able to use the onsite public bathing facilities.

Instructions spéciales

This property offers transfers from the train station. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests booked in half board rates must check-in by 8 PM to receive dinner. The hotel's train station shuttle is located at Hiroshima Station's North Exit. Children ages 4-11 are permitted in the hot springs from 6 AM-10 PM when accompanied by an adult. An entrance fee of JPY 1,000 applies for children ages 4-5 sharing existing bedding. Children ages 3 and younger are not permitted in the hot springs.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Âge minimum

18

Frais optionnels

• Fee for full breakfast: approximately JPY 3000 for adults and JPY 1500 for children
• Uncovered self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Langues parlées

Japanese

English

Chinese (Mandarin)