Vous devez savoir

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 17 years old and younger are not permitted at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.

Instructions spéciales

The front desk is open daily from 7 AM - 10:00 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: [Lilianfels Blue Mountains Resort and Spa]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours should proceed directly across the street to Lilianfels Resort and Spa - Blue Mountain for check-in assistance.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Âge minimum

18

Frais optionnels

• Fee for full breakfast: approximately AUD 39 per person
• Rollaway bed fee: AUD 100.0 per day
• Credit card charges are subject to a surcharge of 2.25 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Langues parlées

English