Vous devez savoir

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• A car is not required for transportation to and from this property.

Instructions spéciales

Guests must transfer via Boat or helicopter to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Due to this resort's island location, guests will need to travel via ferry. For scheduled ferry departures and arrivals, guest can consult Cruise Whitsundays Resort Connections with their applicable travel dates.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: Apple Pay
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Âge minimum

18

Frais optionnels

• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: AUD 150.0 per night
• Credit card charges are subject to a surcharge of 1.6 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Langues parlées

German

Japanese

English

Chinese (Mandarin)

French