Vous devez savoir

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Instructions spéciales

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Property Registration Number 82944104

Âge minimum

18

Frais optionnels

• Airport shuttle fee: MXN 925 per vehicle (one-way, maximum occupancy 3)
• Pet fee: MXN 500 per pet, per day
• Service animals are exempt from fees
• Late check-out fee: MXN 500 (subject to availability)
• Rollaway bed fee: MXN 500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Langues parlées

English

French

Spanish