Alertes de propriétés

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Additional fees: THB 220 per person, per stay for adults and THB 110 per person, per stay for children (from 3 years old to 14 years old)

We have included all charges provided to us by the property.

Vous devez savoir

• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Instructions spéciales

Guests must transfer via boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the ferry terminal (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6:30 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. This property is located in the middle of a lake and can only be accessed by a long-tail boat. The property provides boat transfers from Cheow Lan Dam pier on the mainland to the property at 11:30 AM daily. The boat departs from the property to the mainland at 10 AM daily. Guests who require different departure times may book public long-tail boat transfers (surcharge). The property provides transfers from Surat Thani Airport (URT) to Cheow Lan Dim pier. Shuttle pickup at the airport is available at 9:30 AM.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards
• Cashless transactions are available
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Air conditioning in the Deluxe Room and Family Villa is available only from 6 PM to 6 AM.

Âge minimum

18

Frais optionnels

• Fee for cooked-to-order breakfast: approximately THB 490 for adults and THB 490 for children
• Fee for in-room wireless internet: THB 1500 per day (rates may vary)
• Fee for wireless internet in public areas: THB 1500 per day (rates may vary)
• Nearby parking fee: THB 80 per night (98425 ft away)
• Rollaway bed fee: THB 2400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Langues parlées

Thai

English