Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Christmas Eve (December 24) Gala Dinner per adult: USD 700
• Christmas Eve (December 24) Gala Dinner per child: USD 350 (from 2 to 11 years old)
• New Year's Eve (December 31) Gala Dinner per adult: USD 1276
• New Year's Eve (December 31) Gala Dinner per child: USD 638 (from 2 to 11 years old)
• A tax is imposed by the city: USD 12.00 per person, per night. This tax does not apply to children under 2 years of age.
• Airport shuttle transfer per adult: USD 960 (roundtrip)
• Airport shuttle transfer per child: USD 480 (roundtrip), from 2 to 11 years old
• Additional fee for children (from 12 years old to 17 years old): USD 960 per person, per stay

We have included all charges provided to us by the property.

A tener en cuenta

• Pool access available from 10:00 AM to 7:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Contactless check-out is available.

Instrucciones para Chekc-in Especial

Guests must transfer via floatplane to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. This property is accessible via seaplane or domestic flight and speedboat transfers. Seaplane transfers and domestic flights are subject to change due to weather conditions, international flight connections, or aviation regulations beyond the property’s control. Seaplane/domestic flight transfers are subject to the availability of seats. The property regrets any inconvenience caused due to delay in seaplane/domestic plane transfers. The additional fee (payable at the property) covers transfer fees for guests ages 12-17.

Instrucciones

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Tasas opcionales

• A late check-out fee will be charged
• Rollaway bed fee: USD 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Hindi

German

Arabic

Russian

Thai

Filipino

English

Chinese (Mandarin)

Italian

French