Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Breakage deposit: MXN 2000 per stay

We have included all charges provided to us by the property.

A tener en cuenta

• Pool access available from 8:00 AM to 10:00 PM.
• Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-out is available.

Instrucciones para Chekc-in Especial

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Instrucciones

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property prohibits outside food and beverages.

Edad mínima

18

Tasas opcionales

• Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 3)
• Airport shuttle fee per child: MXN 500 (one-way), (up to 13 years old)
• Uncovered valet parking fee: MXN 285 per day (in/out privileges)
• Uncovered extended parking fee: MXN 285 per day
• Pet fee: MXN 760 per pet, per stay
• Service animals are exempt from fees
• Late check-out fee: MXN 380 (subject to availability)
• Rollaway bed fee: MXN 485.0 per stay
• Hosted evening meal: MXN 600

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish