Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Christmas Day (December 25) Gala Dinner per adult: COP 60000
• Christmas Day (December 25) Gala Dinner per child: COP 45000 (from 5 to 12 years old)
• Valentine's Day (February 14) Gala Dinner per adult: COP 45000
• Valentine's Day (14 February) Gala Dinner per child: COP 25000 (from 5 to 12 years old)
• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

A tener en cuenta

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Pool access available from 9 AM to 10:30 PM.
• A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Instrucciones para Chekc-in Especial

Front desk staff will greet guests on arrival at the property.

Instrucciones

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash

Edad mínima

18

Tasas opcionales

• Airport shuttle fee: COP 80000 per vehicle (roundtrip)
• Credit card charges are subject to a surcharge of COP 10

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish