Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Destination fee: ZAR 535 per person, per night. This fee does not apply to children under 1 year of age.
• Additional fee: ZAR 240 per person, per night

We have included all charges provided to us by the property.

A tener en cuenta

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation.
• Children 12 years old and younger are not permitted at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in is available.

Instrucciones para Chekc-in Especial

The front desk is open daily from 7:00 AM - 7:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email within 2 weeks before arrival with check-in instructions. The front desk is staffed during limited hours. Due to gate closures, access to this property is not permitted 5:30 PM-7 AM from June through August and 6 PM-7 AM from September through May. This property is located in Greater Makalali Private Nature Reserve. The additional mandatory fee covers entrance to the reserve.

Instrucciones

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Tax ID - 4050160284
• This property accepts credit cards and debit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Edad mínima

18

Tasas opcionales

• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English