Carretera Cancun Tulum Km. 62, Playa del Carmen, Mexico, United Mexican States. Ver mapa
Descripción del Hotel
A stay at Ambassador at Grand Velas All Inclusive places you in the heart of Playa del Carmen, within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This all-inclusive hotel is 4.2 mi (6.7 km) from Tres Rios Ecopark. Make yourself at home in one of the 195 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Playa del Carmen? This hotel has 91548 square feet (8505 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Políticas del hotel
No rollaway/extra beds available
Professional property host/manager
Onsite COVID-19 testing (PCR) is available
Free onsite COVID-19 testing (Antigen/Rapid) is available
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Prácticas de limpieza y seguridad
- Contactless check-in is available
- Contactless check-out is available
- Cashless transactions are available
A tener en cuenta
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Instrucciones para Chekc-in Especial
Instrucciones
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Edad mínima
Tasas opcionales
- Early check-in is available for a fee (subject to availability)
- Late check-out fee: USD 75 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Portuguese
English
Spanish
Servicios
Lo más destacado de su estancia
Más Popular
WiFi gratuito
Aparcamiento disponible
Servicio de Comedor
Conserjería
Lavandería
Spa
Gimnasio
Entretenimiento
Servicios de Playa
Zonas de fumadores
Guardería
Instalaciones comerciales
Instalaciones para banquetes
Servicios de Transporte
Instalaciones accesibles
Otro
Elevator
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Conference space
Sailing nearby
Scuba diving nearby
Water skiing nearby
Laundry facilities
Arcade/game room
Garden
Children's pool
Spa services on site
Multilingual staff
Free newspapers in lobby
Free use of nearby fitness center
Picnic area
24-hour front desk
Business center
Porter/bellhop
Limo or town car service available
Parasailing nearby
Skydiving nearby
Windsurfing nearby
Internet access - wireless
Full-service spa
Meeting rooms
Steam room
Sauna
Wedding services
Designated smoking areas
Pool umbrellas
Billiards or pool table
Braille or raised signage
Area shuttle (surcharge)
Number of restaurants - 8
Conference space size (feet) - 91548
Conference space size (meters) - 8505
Free reception
Number of indoor pools - 1
Number of outdoor pools - 3
Number of hot tubs - 4
Conference center
Snack bar/deli
Parking (limited spaces)
Free bicycles on site
Fitness classes on site
Ecotours on site
Miniature golf on site
Hiking/biking trails on site
Kayaking on site
Pilates classes on site
Yoga classes/instruction on site
Free self parking
Computer station
Number of bars/lounges - 6
Number of poolside bars - 3
Number of beach bars - 2
Number of swim-up bars - 3
Free grocery shopping service
Free beach shuttle
Beach umbrellas
Free beach cabanas
Beach sun loungers
Pool sun loungers
Beach towels
Beach volleyball on site
Beach yoga on site
Boat tours nearby
Terrace
Babysitting or childcare (surcharge)
Children's club (free)
Supervised childcare/activities (free)
Cave exploring/spelunking nearby
Ziplining nearby
Internet access
Couples/private dining
Private picnics
Proposal/romance packages available
Ballroom
Banquet hall
Off-street parking
Children's games
Children's toys
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible on-site restaurant
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